We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Voir plus
L'entreprise a répondu
The cruise consultants, in our case Lynne Burt, add value to the process through their level of experience. The advice given is always useful in reaching a decision. The overall level of service is hi... Voir plus
L'entreprise a répondu
We have been booking our cruises with The Cruise Line for many years and have always been extremely happy with the service we have been given.Nikki has booked many Silversea Cruises for us and is alwa... Voir plus
L'entreprise a répondu
We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant. A special thank you to Jess, who has been fantastic throughout. She reall... Voir plus
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dealing with a particularly pleasant and helpful consultant able to very satisfactorily answer our questions. Many thanks

Réponse de The Cruise Line
Very pleasant and helpful. Managed to answer all out queries and organise extra items needed.

Réponse de The Cruise Line
Very good service from Lauren .Dealt with our bookings very well.

Réponse de The Cruise Line
The staff as always were helpful and provided a prompt and responsive service. Good value for money.

Réponse de The Cruise Line
Excellent company gets everything right first time. Even when I get things wrong they get sorted

Réponse de The Cruise Line
We book a number of cruises a year with Jess and, as ever, she was on the ball. Jess always responds on a timely basis and yet again produced the result we were looking for.

Réponse de The Cruise Line
Excellent product knowledge so able to assist you in making the best decision on cabin location.
Once booked excellent communication and clear information in the booking you have made

Réponse de The Cruise Line
Ash Was very helpful when booking our holiday, we asked all sorts of things, from the weather in St Tropez, to which was best side of ship,single beds to juggling sensible flight times, all answered courteously, hope holiday works out as expected. Colin

Réponse de The Cruise Line
Just spent the past 2 weeks negotiating a deal with the fantastic Jess Garwood for our trip of a lifetime to Alaska next July 2027 including the Rocky Mountaineer. Amazing courteous, knowledgeable customer service from Jess. Nothing was too much trouble even though I changed my mind several times. Very patient and tolerant. Nothing was too much trouble and her expertise and knowledge of the trip was outstanding and her recommendations for the itinerary are perfect. Thank you Jess. Great itinerary you gave me everything I asked for is included. Can't wait for July 2027.

Réponse de The Cruise Line
Very helpful and phoned back when they said they would also helped with giving us a choice of flights

Réponse de The Cruise Line
Paul always looks after my bookings in a friendly,professional way.

Réponse de The Cruise Line

Réponse de The Cruise Line
We have been very pleased with the service and professionalism provided by Paul Andrews and the team for many years at The Cruise Line. I would, without hesitation recommend their services.

Réponse de The Cruise Line

Réponse de The Cruise Line
I have always had excellent service from Louisa Maynard, she really is a star. She is patient, she listens, responds quickly and accurately. She always gives the feeling that nothing is too much trouble. Any service received from The Cruise Line is always professional and efficient.

Réponse de The Cruise Line

Réponse de The Cruise Line
Nikki Morgan was an excellent consultant and we shall happily use Cruiseline for our future cruises.

Réponse de The Cruise Line
Paul helped me with a new booking and as always he is supportive and very knowledgeable, he made the process simple and professional.

Réponse de The Cruise Line
Lauren was an amazing cruise consultant, very knowledgeable, very supportive and made my holiday booking experience smooth and easy. Thank you :)

Réponse de The Cruise Line
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.