Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very professional company. Felt in safe competent hands from day 1 right through to completion. We are thrilled with our garden room, the build was of the highest quality and the design is perfect. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are extremely happy with our orangery from David Salisbury. The finished product is exceptional. Our first experience of the company was with our designer Eddie Spillane, who was a pure joy t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jon listened clearly and attentively to the brief and came up with a beautiful design encapsulating all the different elements of the kitchen we were looking for. It was also very helpful to go and se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After extensive research, we selected David Salisbury for the improvements to our farmhouse in North Yorkshire. We wanted a company with traditional values, style and creativity. David Salisbury hav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Équipement et installation de conservatoire
  2. Concepteur en architecture
  3. Entrepreneur en construction de conservatoire
  4. Fourisseur de construction de jardin
  5. Magasin de matériel de cuisine

Écrit par l'entreprise

David Salisbury is an award-winning designer and manufacturer of bespoke orangeries, conservatories, garden rooms and luxury kitchens. Built from the finest materials, our glazed timber extensions have helped to transform beautiful homes all around the country for well over 35 years, by ensuring we put quality and enjoyment first. We demonstrate unrivalled technical innovation as well as a commitment to excellence in customer service and have no hesitation in claiming that our clients enjoy the finest timber buildings in the UK, each engineered and built with precision accuracy. Manufacturing exclusively from timber sourced from sustainably managed forests and premium quality materials, each and every orangery or conservatory is a bespoke design, designed to meet the requirements of every individual customer. Based in Somerset and with a showroom in London, we offer a nationwide design and build service, which can include all associated building works as part of a turnkey contract, if required. Our purpose is to transform homes and living spaces to enhance our customers’ enjoyment of life – if you want to take the first step to commissioning a bespoke orangery, garden room or luxury kitchen from David Salisbury, request a copy of our inspirational brochure or we can arrange a complimentary design consultation, via our website: https://www.davidsalisbury.com.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(117)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

David Salisbury Orangery - an outstanding product.

The Orangery designed, supplied and installed by David Salisbury is an outstanding product. We carried out plenty of due diligence, including a visit to the factory to see the manufacturing process prior to signing up. I have also waited a few months prior to this review to make sure there were no snagging issues but I needn't have worried. The people we dealt with at DS, the standard of installation and the quality feel of the product is outstanding. Even now the addition to our home gives my wife and I a thrill. We have had people walking past the house call on us to ask where we sourced the build. Even the building control sign off team from the council (we are in a conservation area) remarked on it. The scale, weight and quality of the materials would not look out of place in the building of a cruise liner. Utterly fabulous.

1 décembre 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thank you very much for taking the time to write this comprehensive review. We're so pleased that your new orangery gives you and your wife such a thrill. We're equally gratified that you highlighted the quality of our materials, as this is an area of special focus for us and one that we feel is a clear point of difference from other joinery providers. We wish you many years enjoyment in your David Salisbury orangery!

Noté 5 sur 5 étoiles

Oak Garden Room

David Salisbury designed, manufactured and fitted our Oak garden room in 2023.
We got three quotes and after visiting the joinery we went with David Salisbury, they ticked all the boxes.
We are absolutely delighted with the outcome. The workmanship and quality of our Garden room exceeded our high expectations. Paul our fitter was an absolute joy to have at our home.
We would 100% recommend this company and have already showed our garden room to several potential new clients.

1 mai 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for taking the time to write us this generous review. We're particularly gratified that you highlighted the quality of our craftsmanship, which we pride ourselves on. We wish you many years enjoyment in your David Salisbury oak garden room!

Noté 5 sur 5 étoiles

Orangery Completion by David Salisbury

Having recently completed the installation of a David Salisbury orangery, we can safely say it has totally changed our home for the better. We now have a beautiful living space that we feel proud to show off to friends and family. The whole process was completed with minimum fuss and we enjoyed being involved in the design process, choosing some of the finishing touches. The installation team were a pleasure to have on site, working tirelessly, sometimes in pretty poor weather – what dedication! We certainly did a fair bit of research before hand but couldn't be happier with our decision to choose David Salisbury and would be happy to recommend them to anyone looking for an orangery extension.

23 février 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for taking the time to write us this review. We're really pleased you're happy with your orangery and the installation process. Wishing you many years enjoyment in your new David Salisbury orangery.

Noté 5 sur 5 étoiles

First class service and great product

First class service and great product. The glass extension has completely transformed a once tired, cold living room into a warm, cosy and bright place to be. The initial design was almost perfect but a couple of suggested improvements along the way made this product something to be truly proud of. David Salisbury's was an easy and open company to deal with, I'd recommend to all!

3 juillet 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for taking the time to write us this review. We're so pleased we have transformed your living space into somewhere bright and cosy, that you are clearly proud of! We wish you many years enjoyment in your new David Salisbury extension - thank you once again.

Noté 5 sur 5 étoiles

Orangery review

Rudy came round to quote for new windows and a small extension earlier this week. He was very helpful, gave lots of detail and was very professional.
We have been so delighted with our Orangery that was built about 14/15 years ago, that we would like to use David Salisbury again for our next project. We have had no issues with it and it still looks new ( we have repainted the sills and windows but the roof part does not need maintenance) would definitely recommend!

16 octobre 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for your very kind review. We are so pleased to read that you are still delighted with your orangery after all these years. We very much look forward to being of service to you again, with your next project.

Noté 2 sur 5 étoiles

Poor quality

Bought unit in 2022. Hard sell from salesman. Quality proven to be mediocre. Slow to get repairs done. Lots of administrators/estimators/planners who are poor at communicating between themselves.

I note the reply from DS. Contrary to the inference, DS are well aware of our complaints.

Update - pleased to hear that DS are focused on fixing the issues. To date every problem has taken months. In the 6 months since completion, this has included faulty roof glass, exploding glass door, poor seals, beading falling off etc etc etc ! We look forward to improved speed of rectification of inferior quality workmanship.

18 octobre 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

We’re very sorry to read this review. Please could we ask you to confirm your name and contract number, by e-mailing marketing@davidsalisbury.com, so that we can investigate, as we do not recognise some of the feedback provided below. We look forward to hearing from you and promptly resolving the issues you note.

[Update to original reply]: We are now aware of the issue that is described in this review and are working to resolve it right away. It can be difficult to respond to a review with complete context when customer details are not clear. We look forward to resolving this matter to your satisfaction.

Noté 5 sur 5 étoiles

If you are looking for a first class…

If you are looking for a first class orangery in terms of looks and quality, look no further. Everyone from David Salisbury is very experienced and professional.

1 avril 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for taking the time to write us this kind review. We wish you many years enjoyment in your David Salisbury orangery!

Noté 3 sur 5 étoiles

Fell at the last hurdle

Davis Salisbury's fitted our first conservatory in 1999 excellent service and delighted with result. Sept8th 2022 scaffolding fell onto said building damaging it beyond repair due to roofers errors.
Contacted this firm who were incredible helpful original designers still with company Quote was accepted and the original builders still working with the company did a great job of rebuilding walls etc. D .the fitter and assistants made an excellent job of constructing our conservatory. work was due to finish about 3 week into July. Our site manager M.was made redundant (we were not informed ) and for a period of some 6 weeks no workers on site,final details were not finished.
When the protective sheeting was removed from the existing floor it became apparent that considerable amounts of salts had been drawn out to the tiles and the appearance appalling. M saw this damage before he left and said the company would sort it out and send 2 workers to try to remove to no avail . J in the office organised for a specialist company quote to treat floor. When I rung her she said the quote was around £400 which would be no problem.On further investigation this amount was for materials with labour approx £1,800 more ,so she said she would have to seek authorisation from a director which he then refused .I have asked to speak to him to see is we can resolve this matter ; no contact whatsoever yet.I have booked specialist company to undertake the cleaning to avoid delay in our ability to use this area.Legal opinion received

2 octobre 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Although we note you were delighted with your initial conservatory and our service, we are sorry to read this review and thought it important to provide some background. We were contracted to design and built a replacement conservatory, which was required as a result of an accident at the property, involving a roofing supplier with no relation to David Salisbury.

The replacement conservatory has been completed in full and floor protection was not part of this contract. David Salisbury has not been paid in full despite completing the conservatory replacement.

Noté 4 sur 5 étoiles

Grade II listed building connected (not attached) orangery

Design and end product fantastic. From initial on-site consultation to build completion, it took just over 12 months. Definite room for improvement on communications both at the planning stage and from our contracts manager during the build. Lack of contact frequently led to unnecessary stress and we had to do a lot of chasing for updates. The build team - mainly Jason & Alex - were absolutely fantastic. Couldn’t fault either - went above & beyond to make sure everything was as required.

1 juillet 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

We’re really pleased that you found the design and end product fantastic, as well as the quality and service from our build team. We’re sorry to read, however, about the delays in the planning process, something that has been problematical with some local authorities, post pandemic.

Thank you for your feedback on our communications, for which we would like to apologise – we have already taken some steps to improve our communications processes within our wider head office teams.

We would like to wish you many years enjoyment in your new David Salisbury orangery.

Noté 5 sur 5 étoiles

Team Work Makes the Dream Work

All of the people involved worked as a team and worked well with our builders as the brick columns,window and door openings were constructed by our own builders.This was very important as the orangery was obviously manufactured at the factory and needed to fit.

3 août 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for the kind review and highlighting the successful collaboration between our manufacturing and design & build team. We wish you many years enjoyment in your new David Salisbury orangery!

Noté 5 sur 5 étoiles

Exemplary Quality and Service from David Salisbury

We are absolutely thrilled with the orangery that David Salisbury constructed for us. From beginning to end, their service was nothing short of exceptional.

Every detail of the orangery is reflective of the high-quality craftsmanship that David Salisbury is reputed for. The finish is immaculate, clearly showcasing the team's dedication and expertise. Their meticulous attention to detail and commitment to quality surpassed our expectations, resulting in a space that is not only beautiful, but also perfectly tailored to our needs.

David Salisbury's customer service was equally impressive. Their team was always available to address our questions and concerns, providing us with regular updates on progress. We felt valued as customers, and there was a clear sense of collaboration and shared enthusiasm for the project.

We could not be more pleased with our decision to choose David Salisbury. They have provided us with a gorgeous orangery that we will enjoy for many years to come. It is with full confidence that we give David Salisbury a 5-star review and would unreservedly recommend them to anyone considering a similar project. Their exemplary work truly speaks for itself!

7 août 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for your extremely positive review! We really appreciate feedback from all customers, but especially when you kindly highlight every aspect of our product and accompanying service. We wish you many years enjoyment in your new orangery!

Noté 5 sur 5 étoiles

A quality Orangery in every respect

We chose David Salisbury to design and build an Orangery, to maximise the full potential of a 19th century Cotswold Rectory. They created not just a very handsome and appropriate extension, but managed to obtain all the obligatory planning and Grade II Listed Building consents required due to its heritage and location in a conservation area and AONB. A huge bonus and no mean feat.

Every stage from concept to delivery was impressive. And all the communication throughout the project exemplary. The finished Orangery is classic and timeless in style, adding a bright capacious living space, highly flexible in use, that seamlessly connects the house to the surrounding terrace and gardens. Every one is thrilled with the result. And we thank and heartily recommend the whole David Salisbury team.

21 juillet 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thank you very much for your kind and generous review. It was such a pleasure to design and build an orangery for this stunning Cotswold Rectory, helping enhance this Listed Building and creating a lovely, bright family living room. Thanks also for highlighting our planning service and successful record in obtaining the necessary consents to extend heritage properties like this.

Noté 5 sur 5 étoiles

Conservatory by David Salisbury

Really helpful and accessible team at all stages of building my conservatory, from design choices through to final inspection, and clear explanations of the process. The final product is beautifully constructed and looks fit to bring me joy throughout the year. I have only praise for a very professional job and high quality product, which met all my expectations from their achitect's original drawings.

7 juin 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for taking the time to write us this generous review, for which we were pleased that you highlighted every aspect of our process from design to installation. We wish you many years enjoyment in your new conservatory!

Noté 1 sur 5 étoiles

No aftercare

We had an orangery extension on our kitchen in 2010, we were initially very pleased. After a few years we had a problem with a constant drip on the corners and joints in the centre of each panel, after a particularly wet period we then had a drip inside. We contacted David Salisbury because we had a 10 year guarantee and we were still within the 10 years. They sent two men to repair the lead but still it continued. They then sent two other men to look at the problem and they said they could do a temporary repair because it was too wet at the time and would come back at a later date when it was dry. They never returned and David Salisbury’s say that we are now out of the 10 year guarantee but the problem has never been resolved. They referred us to a contractor but said we would have to pay, the contractor never returned our calls and we getting nowhere with David Salisburys.

28 janvier 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thank you for taking the time to write us a review. As we had explained previously in our communications with you directly, we had passed your details to one of our approved sub-contractors, who specialises in service visits to orangeries and conservatories that are beyond our 10 year guarantee period. We apologise that this contractor has not been able to service your request. To follow on from this, we have contacted another one of our approved sub-contractors, local to your area, and these details have now been forwarded to you.

We treat any aftercare request with the care and attention that it deserves and we will continue to respond to all of your communications.

Our Customer Service department has contacted you this morning. Do please continue to contact them directly as we will continue to reply to each and every one of your communications.

Noté 5 sur 5 étoiles

Fantastic orangery

The orangery we ordered has just been finished and we are thrilled with it. We had previously tried to use another company and had planning issues, but David Salisbury handled the whole process from start to finish. Their communication is excellent and all the people we have come into contact with for design and build have been truly excellent. I would not hesitate to recommend them.

25 avril 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thank you very much for writing this extremely generous review, for which we are really pleased to read you are thrilled with your new orangery. It is also gratifying to read your praise of our planning service, which is an area we place particular focus on, to allow us to support new customers through this process. We wish you many years enjoyment in your new orangery!

Noté 5 sur 5 étoiles

David Salisbury were amazing from start…

David Salisbury were amazing from start to finish. We would thoroughly recommend them.

22 avril 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for this very kind review. We're really pleased you rated your experience with David Salisbury so highly and we wish you many years enjoyment in your new orangery!

Noté 5 sur 5 étoiles

from start to finish the entire…

from start to finish the entire experience has been exemplary and the quality of work has surpassed all my expectations - the whole team at DS have been excellent their attention to detail at every stage of the way fantastic -the finished product is something i will be proud of forever and will get continual enjoyment for years to come

14 avril 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thank you so much for taking the time to write us this incredibly generous review. It is gratifying to read that we have surpassed your expectations. We wish you many years enjoyment in your new David Salisbury orangery!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, over delivered and great communication. The fitter Stuart was first rate.

10 mars 2023
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thanks very much for taking the time to write this generous review. We particularly appreciated you highlighting the excellence of our service and communication, and singling out our fit team as well. We wish you many years enjoyment in your new David Salisbury orangery.

Noté 5 sur 5 étoiles

Our Beautiful Orangery

Our Orangery is now finished and we are delighted with the end result. It looks fabulous and we are receiving some wonderful feedback from our family, friends and neighbours. From the moment we saw the architects design we knew it was exactly what we were looking for. The whole process from start to finish was carried out with the utmost attention to detail from the building work and the actual orangery fitting. Particular credit must go to the David Salisbury fitters, Ian and Callum who worked the 2 weeks before Christmas in a bitterly cold minus 10 degrees keeping the project on time. They remained so cheerful and worked so hard, I was almost sad to see them go. A massive well done and thank you to everyone concerned.

9 novembre 2022
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thank you for writing us this incredibly generous and much appreciated review. It is gratifying that you have kindly praised the whole process from start to finish. We will be sure to share your positive feedback with our fitters, whom you kindly singled out. We wish you many years enjoyment in your new orangery!

Noté 5 sur 5 étoiles

Recommended 100%

We are delighted with our new Orangery. From start to finish the Salisbury's team were brilliant. Our project was managed effectively and efficiently from design, through planning, build and completion. Barry (the chief builder) and his team deserved a particular mention for their excellent work - all thoroughly recommended. High quality materials were used and the standard of finish is superb. We are delighted

27 octobre 2022
Avis spontané
Logo de David Salisbury

Réponse de David Salisbury

Thank you very much for kindly taking the time to write us this positive review, especially when it highlights every element of our service, from start to finish. We wish you many years enjoyment in your new orangery.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus