DBS Support Ltd Avis 

Really poor. Telephoned helpline and advisor was clearly not interested and spoke over me when I tried to speak. Website was confusing and not clearly expressed. Official guidance is overly long and inaccessible.

This company took £79 to provide an express service for a disclosure Scotland certificate. I phoned to check progress and was told they don’t have anything to do with the application once it’s submitted and to phone disclosure Scotland direct.
On phoning disclosure Scotland I was advised there was no express service.
When I contacted DBS they were totally uninterested in the fact that they compromised my ability to secure a job and charged for a service that doesn’t exist.

I used this service for its promise of speed but it took longer (Still waiting 11 days later) than the regular post office which was a third of the price.

I applied for this Enhanced DBS and the payment of £95 was cleared but up to date I haven't received my certificate. I am a return to work employee with the NHS but I continue to work until I have presented the certificate to my employer. The work you do is great I can't deny that.

Easy to follow steps and fill in forms

When I called, the way you responded to me was satisfying.

I've not even requested a DBS and have had a charge on my card for £89.

Scam reported as fraud to my bank

Its a scam. £79 for application and they charge admin fee from £15- £35 No price provided along application process. Do not use them !

Scammer i wish i had viewed the reviews before paying - i requested a refund 1hour later and was told that they will hold on to £35.00 cancellation fee,
I ended up getting a DBS For £18 from a government website.
DON'T USE THIS COMPANY

Terrible experience.
Applied for an enhanced DBS which I paid 95 pounds for when it should only be around 36 pounds in any other site. The inflated charge was also a waste of money as I immediately asked for a refund and after waiting on a telephone call for 15 minuets I was told that the company had to charge a 15 pound cancellation fee as well as a 30 pound administration fee as someone had sent an email to me asking for an employer's email address. Horrible experience and a waste of money

Easy to use, quick response

Quick, easy to use

Absolute Scam! No price came up at any point after I filled out the application then suddenly I was charged £79 for a £25 service! Emailed them straightaway to say don't do anything and I want a refund, They then emailed back the next day offering £64 and charging me a £15 admin fee, even though they have done no admin and didn't process anything! On phoning them and speaking to a lady she used very well rehearsed lines quoting terms and conditions etc. This is not a legit company! AVOID!

Refused refund as I had downloaded documents. Have asked for full breakdown of costs as I have not received a service from them. Asked for help with a particular document but was ignored until I asked for a refund . Over priced.

I still don't have this dbs pais for in july2022