If I could give zero i would, how can I be told I have failed my own identity twice, absolute BS, I have my cert I have the number I know who I am, but apparently theyve screwed the address up so I ca... Voir plus
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Lisez les avis des autres
Unprofessional company that does not turn CRB’s and DBS checks round in the time they say. Still waiting and it’s been 8 weeks now. Took the money and they don’t respond to their emails. Honestly s... Voir plus
There was a little bit of initial confusion in the type of DBS I could personally apply for as I'm not yet sponsored by a workplace but taking on freelance. However, I felt that even just having a bas... Voir plus
Beware. Their DBS check is not accepted with reputable companies. I paid in full and found company I applied for won't accept their DBS check. I asked for refund and was rejected outright by their cu... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Government approved supplier of DBS Checks in the UK. Apply for DBS / CRB Checks for yourself or your employees, using the fastest system in the UK. We offer Basic, Standard and Enhanced level checks and aim to get the results electronically within 12 working hours.
Coordonnées de contact
Chapel Street, Mumbles, Swansea, SA3 4BL, Swansea, Royaume-Uni
- 01792 224338
- support@dbs-online.org.uk
- dbs-online.org.uk
2,1
Bas
352 avis
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A répondu à 15 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I still have not heard anything despite…
I still have not heard anything despite an initial email to say a case worker would be in touch with a form for me to fill out. I emailed after 10 days asking for contact, still nothing!
22 août 2022
Great and stright forward 5 stars
28 août 2022
Absolure rip off make their site look…
Absolure rip off make their site look like a govt site to trick you
17 août 2022
Avis spontané
Not very clear Instructions for self…
Not very clear Instructions for self employed people. Ended up losing £94
20 août 2022
Kevin and Hayley from dbs 😑
Kevin Call handler and Hayley manager god awful people didn’t speak professionally seems rude while asking for my deets. They deserve to be removed with the attitude like that
4 août 2022
Avis spontané
Réponse de DBS Support Ltd
Hi. I’m afraid you have the wrong company, as we don’t have staff of either of those names. Please could you check their website name, and then remove this review when you’ve found the other company? Thank you.
Easy to use and very swift service.
1 août 2022
Extortionate charges
Extortionate charges - apply direct through the government website for just £18. These guys have charged me £77!
19 juillet 2022
Avis spontané
Disappointed as advertised enhanced and…
Disappointed as advertised enhanced and came as basic and tried several times to ring rang out for 20 minutes each time and then it hung up 😰😰have emailed snd still no response not happy 😰
4 juillet 2022
This is the biggest waste of money of…
This is the biggest waste of money of ever spent, waited 7 days for an email thenI couldn’t use the document as it’s not recognised by company’s and then same day as I got the email my certificates arrived in the post I would not recommend this company, save your money and apply direct.
And also I will be complaining about this .
21 juin 2022
Avis spontané
It's been a week since I paid for this…
It's been a week since I paid for this service, and I received an email about the feedback of this service. here you go. 7 loong days :(
6 juin 2022
Fast and effective service
Fast and effective service. Only issue was signing in with drivers license after application.
2 juin 2022
Thank you so much
1 juin 2022
NOT A SCAM, CUSTOMER SERVICE NEEDS WORK.
I was extremely sceptical after reading many of these reviews (after I’d already put an application through) however, yesterday I received the enhanced DBS certificate. It took longer than expected, and I do think their customer service needs some work, it took me to contact them to get tracking, and an update when application was taking longer. I took off a star for that, but I did get it, I could track my application on the official DBS tracking website, once they had given me the tracking number. So don’t give up keep emailing them for the tracking number, once you get that you’ll have more peace of mind.
1 juin 2022
Avis spontané
5 stars you deserve it
5 mai 2022
Fast service and easy to do online
5 mai 2022
Was good experience
5 mai 2022
Did two applications over 3 weeks ago
Did two applications over 3 weeks ago, heard straight away to confirm something then nothing back and still waiting, really poor service and lack of information from something that you pay £90.00 for.
12 avril 2022
Avis spontané
Terrible
Terrible, paid heard back from Lily straight away confirming something. Then nothing for a week. Email Lily to confirm what’s going on. No response!! Another 4 days and have no contacted there support!.
No phone number to contact!!
Buy at your risk.
4 avril 2022
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