Great experience! The whole process was very quick, clear, and smooth from start to finish. Everything was easy to understand, and there were no delays. I would definitely recommend this service to an... Voir plus
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Lisez les avis des autres
The application form was quite easy and straight forward to fill. Nevertheless, in my opinion, for Married people who still use their first name till date, the part that asked “used until” wasn’t nec... Voir plus
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Fast and Smooth journey with DBS umbrella Solutions DBS Umbrella Solutions made our DBS standard search effortless. The process was easy to start, and their team was incredibly helpful throughout.... Voir plus
L'entreprise a répondu
DBS check application forms are very easy to fill in. It was a great communication after we submitted our forms, informing us step by step of a checking progress. We received our DBS certificates seve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
DBS Umbrella Solution team provides free e-bulk quote and no obligation advice. Our team of experts are ready to help! DBS Umbrella Solution delivers the highest level of customer service through our team of experts on hand to guide you through the DBS process. Whatever your preferred style of communication, you can be assured your enquiry will be dealt with quickly and efficiently. Our team can be reached on: Telephone: 01206 913154 / 01206913155 Email: dbs@dbscheck.org Or why not try, our instant chat facility found on our website or call back service, available by completing our registration form and selecting a time and date convenient for you! You will also have the option to subscribe to our newsletter so you can be updated on information that matters. Our services include: Enhanced DBS Checks, Standards DBS Checks, Basic DBS Checks and Volunteer Checks.
Coordonnées de contact
35-39 LONDON ROAD, CO3 0AJ, Colchester (Essex), Royaume-Uni
- 01206913154
- dbs@dbscheck.org
- dbscheck.org
4,6
Excellent
263 avis
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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The dbs process was easy to fill out
The dbs process was easy to fill out. However, got stuck on a query and I couldn’t contact them until 78 days had gone over. I put in my application on 30th October and still haven’t received my certficate. This has meant I have been out of work for a while.
30 octobre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Hello Florrie,
Thank you for taking the time to leave a review and share your experience.
We’re pleased to hear that you found the DBS application itself easy to complete. Once an application is submitted, it is processed by the Disclosure and Barring Service and the relevant local police force. Unfortunately, at that stage the timescales are outside of our direct control.
The DBS has a service level agreement of up to 60 days for police checks to be completed. As a registered body, we’re only able to escalate an application with the DBS once that timeframe has passed, and we did so as soon as we were eligible.
We completely understand how frustrating delays can be, especially when they affect your ability to work, and we’re sorry for the impact this has had on you. Your feedback is appreciated and will be taken on board as we continue to review how we support applicants during longer checks.
DBS Umbrella Solution
Excellent service
Excellent service, cannot fault this company at all. Easy to use from start to finish, would highly recommend.
22 janvier 2026
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Fast easy service information process…
Fast easy service information process very good
22 janvier 2026
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
The process is straightforward and…
The process is straightforward and efficient, with supportive videos guiding you through DBS application submissions, ensuring they reach the processing stage swiftly and seamlessly. Opting for the additional ID verification service significantly simplifies the experience as well.
6 janvier 2026
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Réponse de DBS Umbrella Solution
DBS Umbrella Solution logo
Reply from DBS Umbrella Solution
3 Dec 2025
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
An easy process from beginning to end.
16 décembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Really helpful team
Really helpful team make the process of getting checks a smooth one
8 décembre 2025
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Very easy to use and a simple process.
Very easy to use and a simple process.
8 décembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Excellent service
The process itself is userfriendly and simple. It was quick except the arrival of the certificate.
24 novembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Its very easy online process
Its very easy online process, and its efficient, quick process aswell. Company is doing great job.
28 novembre 2025
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
My experience was good as it was…
My experience was good as it was seamless and fast.. wow! It is less than 24hrs. Highly recommended
4 décembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
DBS check application forms are very…
DBS check application forms are very easy to fill in. It was a great communication after we submitted our forms, informing us step by step of a checking progress. We received our DBS certificates several days later after submitting. Great services!
2 décembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Simple Process
Process made simple and easy, helpful videos to help you with completing DBS requests, ensuring smooth and quick applications ready for processing stage. Paying extra for the ID verifier also makes process a lot easier.
10 novembre 2025
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
A Bit Clunky
The system is quite complicated and somewhat clunky. Also an enormous document of terms and conditions to read through initially. The service fees for add on's such as digital ID aren't great. Appreciate the fast responses from the support team, however - they were excellent.
29 octobre 2025
Réponse de DBS Umbrella Solution
Hello Kelsey,
Thank you for taking the time to share your feedback. We’re really pleased to hear that our support team provided fast and excellent assistance.
We’re sorry to hear that you found the system a bit complicated. Our aim is always to make the process as smooth as possible, and we’re continually working on improvements based on feedback like yours.
Regarding the terms and conditions, they are indeed detailed, but this is to ensure full clarity and protection for both ourselves and our clients. We understand that they can feel lengthy, but this level of transparency is important.
With the digital ID, the registration document does clearly list it as an optional add-on with a fee of £6 per application. Because it is optional, there is an additional charge - this allows customers to choose only the services they need rather than paying for features they may not use.
Thank you again for taking the time to share your review,
DBS Umbrella Solution
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Great easy to use and swift service
Great easy to use and swift service
18 novembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Such a fast service very good
13 novembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
Easy and quick
Fast service and questions are straightforward. Thank you xxx
13 novembre 2025
Avis spontané
Réponse de DBS Umbrella Solution
Thank you for your lovely review. We appreciate your feedback and time taken writing the review. DBS Umbrella Solution.
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