I had an issue with the shipping company and customer service at Delicate Leather helped me sort it out and got me my product right away! The quality of my steering wheel cover is wonderful as well!
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Nappa Car Steering Wheel Cover - Sport Ultra-Thin Anti-Slip Cover, All Season Handle Cover. Superb Steering Wheel Cover — Looks and Feels Expensive I love this steering wheel cover. The Napa... Voir plus
I ordered a steering wheel cover for my 2025 Ford Mustang Gt Convertible. The delivery was quicker than quoted and the quality was very good! Unfortunately I had a "D" style steering wheel and I... Voir plus
The steering wheel covered arrived quicker than I expected and is really nice. Unfortunately the size was wrong. To my surprise, the response to my request for help was immediate and kind. My cover... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Delicate Leather - Enhance Your Ride with Premium Car Accessories! Discover a wide range of high-quality car accessories to elevate your driving experience. From stylish interior upgrades to practical exterior add-ons, our selection has it all. Find the perfect accessories for your vehicle today!
Coordonnées de contact
651 N Broad St, 19709, Middletown, Etats-Unis
- support@delicate-leather.com
- delicate-leather.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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I purchased the flannel leather leg…
I purchased the flannel leather leg extender cushion and it is really nice. The flannel is nice and soft on your legs and the leather parts are nice and soft was well. Also, their email support is excellent. They responded very quickly to all my questions.
Impressed with product quality
I'm impressed with the quality of my steering wheel cover and definitely impressed with the quality of Jessica and the support team. You could see that the product was well made and definitely lives up to the advertisement. As for the support team, they were very responsive in helping me track down my shipment. They got back to me within 24 hours with a resolution.
Replacement
Very prompt reply to my inquiry of replacing the steering wheel cover which was too large for my steering wheel. I do not appreciate the fact that I am required to post a review before a replacement would be sent.
I had excellent customer service
I had excellent customer service. They offered me a free replacement of an incorrect order on my part in exchange for a review. I have not been able to test the steering wheel cover I ordered but it seems to be very good quality.
Company quickly addressed my problem…
Company quickly addressed my problem with the wrong size item.
The item is well made and has a nice leather feel for the
steering wheel.
Customer service is fantastic
Customer service is fantastic, replied quickly and helped me with a solution to a mistake I made when ordering. The product is also very good quality. Thank you so much!
Thanks for promising a replacement of…
Thanks for promising a replacement of leather seats with Mercedes Benz logo
Great Customer Service
I ordered a D designed steering wheel cover for my 2025 Dodge Charger EV. It came pretty fast in the mail but when I opened the package I realized that I ordered the wrong color. I was sure I would have a hardtime exchanging it but the customer service was fast and very understanding. They offered to send a replacement immediately.
I truly appreciate a good trustworthy company with quality products and most of all fast direct customer service.
Thank you Delicate Leather! Looking forward to order more quality products for my new car.
Purple Car Floor Mats for CTS
The ordering process was easy. The package shipped Ina decent amount of time. The packaging wasn't sturdy and there was a small problem that the seller was willing to correct immediately. So great customer service. The quality of the purple floor Mats was pretty awesome otherwise.
Wheel cover color
Received the wrong color steering wheel cover. Contacted the company. They responded quickly. Will send the correct wheel cover promptly.
I am so happy with the Delicate Leather…
I am so happy with the Delicate Leather company! They went the extra mile to help me get a different color cover for my car. They are shipping me a replacement at their expense. I truly appreciate their help and I recommend them highly
Ordered wrong cover. Exchange made easy!
After accidentally ordering the wrong steering wheel cover, I contacted customer service expecting to be told that I would have to pay to return the wrong item and a restocking fee, etc. On the contrary, I was informed that a new (correct) cover would be sent out immediately and I was not required to mail the old item back. Very grateful for a quick response and easy solution!
L.Garcia in Chicago, IL
The Leather Bike Polo Gloves I ordered were very beautiful but unfortunately too small. I emailed customer servcie with the issue and they responded immediately, offering to replace the gloves with a bigger size, free of charge. I am very impressed by the prompt and courteous customer service. Beautiful products!
Delicate Leather has been amazing
Delicate Leather has been amazing. I ordered the wrong item, and Customer Service went above and beyond to assist me in getting the proper item. The Customer Service team was one of the BEST I've ever experienced!
Fantastic Customer Support
The steering wheel covered arrived quicker than I expected and is really nice. Unfortunately the size was wrong. To my surprise, the response to my request for help was immediate and kind. My cover is being replaced with minimal effort on my part.
I wouldn’t hesitate to make another purchase from this company. It’s difficult to find businesses that stand by their products, this one does so without hesitation.
Highly recommended.
Customer service is extraordinary...
This company truly is appreciative of the customers needs. Is quick to response to the customer questions. Totally satisfied with their customer service..EXCELLENCE....
Customer service was fantastic and very…
Customer service was fantastic and very helpful!
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