Please don't use this company. They were our conveyancing company attached to bettermove. Total lack of communication, messed our buyers about, they ended up having to rent an air b&b so they didn't l... Voir plus
Dezrez
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Lisez les avis des autres
Having previously written a glowing report for Dezrez (who handled sale perfectly ) they passed my purchase to another solicitor and her handling was so poor I would confidently claim she was negligen... Voir plus
We've been using Rezi for a few years and I've always found the customer service very good. They offer regular training, and today we had a call from Rod (trainer) to check that we are happy with how... Voir plus
We as a firm have recently upgraded to REZI premium after being with Dezrez and then Rezi since they began. Jonathan conducted a full training day for all our staff. Jonathan conducted the training da... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Dezrez is a leading provider of cloud-based CRM software for real estate and letting agencies of all sizes, from single-branch offices to large national brands. With over 25 years of experience, we understand the unique challenges faced by estate and letting agents and have developed a comprehensive suite of tools to streamline your operations and help you do more. Our platform offers integrated solutions for sales, lettings, property management, and client accounting, all accessible in the cloud. Key features include intuitive workflows, customizable dashboards, and a dedicated portal for vendors, buyers, landlords, and tenants, facilitating seamless communication and enhancing the customer experience. A key differentiator is our fully integrated, in-house conveyancing service through DezrezLegal. Their Legally Ready service gets clients to completion and agents paid up to three weeks faster, giving you a significant competitive edge. We're committed to providing innovative solutions and exceptional customer support to help your agency thrive.
Coordonnées de contact
Ethos Building, Kings Road, SA1 8AS, Swansea, Royaume-Uni
- 01792 610000
- dezrez.co.uk
Les gens ont aussi consulté
super helpful
2 septembre 2021
Avis spontané
Réponse de Dezrez
Thanks for the review. We are so pleased we were able to help.
The Dezrez Team
Réponse de Dezrez
Hi Christopher,
Thank you for your review. We are pleased we could help.
The Dezrez Team
I had a problem with my Browser.
I had a problem with my Browser.
Nick was not only pleasant but extremely knowledgeable and great with the way he explained everything so i could understand it.
A credit to your company.
Well done Nick
14 juin 2021
Avis spontané
Réponse de Dezrez
Hi Andy,
Thank you very much for this review. Nick has developed a vast amount of experience of Dezrez and our Rezi software over his many years with the company. We are so pleased you were able to benefit from this.
Thanks again
The Dezrez Team
Amazing service as always by Amera…
Amazing service as always by Amera Nothing too much trouble :-)
11 juin 2021
Avis spontané
Réponse de Dezrez
Hi Lesley, thanks very much for your kind review. We agree Amirah will always go above and beyond for all of our customers. She will be pleased you took the time to provide this valued feedback.
The Dezrez Team
Great team at Dezrez
Great team at Dezrez, easy to get hold of and very responsive. 5* every time.
The Team @ Trading Places Sale
10 juin 2021
Avis spontané
Réponse de Dezrez
Hi Trading Places!
Thank you very much for your amazing review. We really do appreciate it!
The Team @ Dezrez
Brilliant owain
Owain was very nice and helpful and funny. Great customer service. Thanks Owain
10 juin 2021
Avis spontané
Réponse de Dezrez
Hi Harry, thanks for the feedback! Owain will be thrilled when he sees this.
Thank you,
The Dezrez Team
Hats off to Amirah!
Amirah has helped me three times now. She logged on remotely and talked me through what she was doing as she did it. The problem was solved within a couple of minutes in a warm, efficient and professional way.
Excellent support!
3 juin 2021
Avis spontané
Réponse de Dezrez
Thank you very much for Amirah's 5 star rating. We agree Amirah's warm and friendly approach is a big help and she is a true asset to us all.
Thanks your Dezrez team.
Excellent Service
The response was promt, Owain was knowledgeable and efficient, and he sorted the issue out quickly and expertly.
1 juin 2021
Avis spontané
Réponse de Dezrez
Thank you very much for this review. We are so pleased to provide you with excellent service. We will be sure to pass this feedback on to Owain.
Thanks again - Your Dezrez Team.
Awesome Support Team
Awesome Support Team!
Owain and the support team are great. They always resolved any queries promtly.
28 mai 2021
Avis spontané
Réponse de Dezrez
Hi Gary, thank you so much for your review. We really do value your feedback. Owain and the team will be really pleased!
Thanks again,
Your Dezrez Team
Great help from Owain thanks so much
30 avril 2021
Avis spontané
Réponse de Dezrez
Dear Joanne, thank you very much for this review. We will be sure to feedback to Owain.
The Dezrez Team
We had brochure issues
We had brochure issues. The brochures kept producing an extra page which affected the printing aspect of the brochures as well. The team spent days, hours, nights ;) finding a solution, which has now been fixed and I am very grateful. Thank you, Claire.
17 mars 2021
Avis spontané
Réponse de Dezrez
Good morning Claire. We are so pleased that we were able to work quickly to find a resolution for you. We have passed on your feedback to the team who all say a very big thank you.
The Dezrez Team
Owain was lovely
Owain was lovely! Very quick and understanding.
had the issue sorted ina couple of minutes. Thank you :)
9 mars 2021
Avis spontané
Réponse de Dezrez
Hi Ciara, Thank you very much for your feedback. I will ensure this is passed on to Owain this afternoon. If you need anything else at all please do not hesitate to get in touch. The Dezrez Team
Signable
Owain has been very helpful with concluding an issue with our branding through signable and with other element we were having trouble with.
3 mars 2021
Avis spontané
Réponse de Dezrez
Thank you very much for this excellent review . Owain will be so pleased when we feed this back to him. Thanks again
The Dezrez Team
Réponse de Dezrez
Hi Ludmila,
We really appreciate your 5 star review. Thank you very much indeed.
Regards,
The Dezrez Team
We've been with Dezrez for many years…
We've been with Dezrez for many years (too many to count!) and we've always received a consistent and generally very good service. We moved to Rezi a few years ago and whilst initially it was a rocky path since then, the software has greatly improved and one that I would happily recommend. Recently I have dealt with Kieron over a number of template improvements. He has been extremely helpful and has produced a great result.
2 février 2021
Avis spontané
Réponse de Dezrez
Dear Mr Allen, thank you so much for your kind words. Your right! We have taken some major steps forward over the years, improving our software and customer service in line with our customers needs. Your journey with us is testament to this. We will be passing on your feedback to Kieron, who will no doubt be thrilled! Thanks again.
Great service from the support team
Great service from the support team. Responsive and good humoured at my (multiple) requests. Shout out to Nicholas Walker and Owain Phillips who could not have been more helpful and agile in their approach.
29 janvier 2021
Avis spontané
Réponse de Dezrez
Dear Benjamin, thank you for rating us 5* on Trustpilot. It was our pleasure to be able to handle your requests. Owain and Nick are so pleased to have been mentioned as well. Thank you.
Fantastic and patient advice again from…
Fantastic and patient advice again from Owain
20 janvier 2021
Avis spontané
Réponse de Dezrez
Hi Paul thank you very much for this five star review. We are glad that we were able to resolve your query. Owain will be so pleased when we pass on this feedback to him. Thanks again - your team at Dezrez.
Krystian is an asset to Dezrez
Krystian is an asset to Dezrez. Always gets back to me in good time and keeps me updated throughout the process. We have been approached by other providers recently but would not dream of leaving this company. The Rezi software is miles ahead of the rest and they just keep on improving. Highly recommended!
18 décembre 2020
Avis spontané
Réponse de Dezrez
Hi Rory, what a wonderful review! Krystian has already seen and has shared with his colleagues who are thrilled.
Thank you for taking the time to leave such great feedback, we will keep up the good work!
Maria is always Excellent
Maria is always Excellent. Always a pleasure to speak with her. Concise and accurate.
16 décembre 2020
Avis spontané
Réponse de Dezrez
Hi Kate,
Thank you so much for taking the time to write this review and for rating our service at 5 stars!
We’ll pass your comments on to Maria, who will be equally as thrilled to know how well her customer service has been received.
Réponse de Dezrez
Hi Denise, thank you for leaving us a review today! We're really chuffed that Owain was so helpful. We'll be sure to let him know how well he did too.
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