I had a 15 minute consultation with Toni and a follow up phone call after the consultation and she was brilliant. I really felt like she understood everything I was saying and was able to validate how... Voir plus
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Lisez les avis des autres
Everyone has been really kind, helpful and informative throughout the process. I couldn’t recommend enough for anybody who may have concerns for ADHD or Autism. If you’re still on the fence, then... Voir plus
Helpful specialists with ADHD assessment and treatment. From when I first contacted them, to the ongoing support I am still receiving, I have been very happy with the team at Diverse Diagnostics. T... Voir plus
Not great to be honest , I’ve been using this company on and off for a couple of years . The administration leaves a lot to be desired, I’ve never seen the same psych twice , I suspect they don’t ha... Voir plus
4,7
Excellent
460 avis
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A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I am a better father, husband and my life has changed
I have been very lucky after a lot of research to be with these guys.
I found the NHS have accepted my diagnosis where as many other companies they don’t.
There was one time in the beginning of my journey of assessment and diagnosis where I didn’t have a good experience, but that is “definitely not what I want to focus on” because what I do want to focus on is how these guys made everything right, their response along with my journey that followed with these guys have been nothing but absolutely amazing!!
They have been very quick to help with any questions and I have been lucky enough to be accepted with shared care where the GP’s provide the prescription to the pharmacy.
The medication reviews have been a nice experience too and enjoy being in their company where usually I am very shy.
I am a better father, a better husband, a better person to myself and more engaging.
They are never far away from the phone or email.
My life has changed!
12 décembre 2025
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your experience. We’re grateful for your balanced feedback and appreciate you recognising the way our team responded to your concerns and supported you throughout the rest of your journey.
It’s especially encouraging to hear about the positive impact your diagnosis and ongoing care have had on your daily life and your family. We’re pleased you’ve felt well supported by our team, and we appreciate your trust in our service.
Fantastic staff
Staff are always approachable,friendly and care.
About to embark on assessment for autism and staff were able to assist me with the queries I had. Would not hesitate in recommending them
5 août 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear you’ve found our team approachable, friendly and supportive, and that they were able to answer your questions as you prepare for your autism assessment.
It’s encouraging to know you feel confident moving forward and that you would recommend our service. We appreciate your kind words.
Absolutely great
Absolutely great. Gave us solutions for my son where there were none available in the NHS (due to queues that are never ending or CMHTS being shut!). My son in now much happier and more settled since diagnosis and treatment. He's seen a few people but found that Pete Downer has great and he felt open up to him about his progress. Pete has made it easy for my son to communicate with him. This has really helped with his progress. He explained things on a level that is easily understood by a child but not patronising. My son has actually enjoyed speaking to him.
Any admin wrinkles have been quickly and easily sorted. I have no regrets choosing them. It has made a huge difference to all of our lives.
5 août 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your family's experience. We’re glad to hear your son has benefited from his diagnosis and treatment, and that our team has been able to provide the support your family needed throughout the process.
It’s especially encouraging to know Pete Downer helped your son feel comfortable and engaged by communicating in a way that worked for him. We’ll be sure to share your kind feedback with Pete and the wider team, and we appreciate your trust in our service.
Brianna was super patient and helpful…
Brianna was super patient and helpful when I had to call up like a million times because I had questions
3 août 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear Brianna was patient and helpful, and that she took the time to answer all of your questions.
We understand how important it is to feel informed throughout the process, and we’ll be sure to share your kind comments with Brianna and the wider team.
A great service
Chloe was very pleasant on the phone and explained everything well. Communication was sent promptly via email following our telephone conversation.
1 août 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear Chloe provided a clear explanation over the phone and that the follow-up information was sent promptly after your conversation.
It’s encouraging to know you felt well informed from the outset. We’ll be sure to share your kind comments with Chloe and the wider team.
Rebekka was fantastic,actually listened…
Rebekeh was fantastic, actually listened to what I had to say, it wasn’t easy to make this call waited years and felt understood for the first time in a long time .
28 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear Rebekah took the time to listen and helped you feel understood, especially after waiting so long to make that first call.
It’s encouraging to know her compassionate approach made such a positive difference. We’ll be sure to share your kind feedback with Rebekah and the wider team.
The entire experience with Diverse…
The entire experience with Diverse Diagnostics has been amazing. I have found them to be patient, caring, professional and super efficient. Thank you.
24 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your kind feedback. We’re glad to hear you found your experience with our team to be patient, caring, professional and efficient throughout.
It’s encouraging to know we were able to provide the support you needed, and we appreciate you taking the time to share your experience.
Very happy with Diverse Diagnostics
Very happy with Diverse Diagnostics. From first contact to my diagnosis of ADHD I’ve had a very pleasant experience. Response time is excellent and staff are very helpful, especially Caitlyn Aitkin. Many thanks.
1 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear you’ve had a positive journey with us from your initial enquiry through to your ADHD diagnosis, and that our team’s communication and support have met your expectations.
It’s especially encouraging to know Caitlyn made a positive difference to your experience. We’ll be sure to share your kind feedback with her and the wider team.
Beyond poor service
Really poor service,not really interested in anything else but getting money from you. Appointments getting getting cancelled and now I hear nothing from them. Stay well clear of this place. Young girls reading off a script from a screen,then trying to relate to what you’re saying. Thousands of pounds wasted
30 avril 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has left you feeling disappointed, particularly regarding appointment scheduling and communication.
We are committed to providing patient-centred care and take concerns like yours seriously. If you are willing to discuss your experience further, please contact our team directly so we can review what happened and address your concerns.
Excellent Experience Throughout Our ADHD Journey
We have had an excellent experience with Diverse Diagnostics throughout our child’s ADHD assessment and medication journey. Every member of the team has been kind, professional and supportive, and communication has been clear and prompt from the very beginning.
It’s clear that they genuinely care about the children and families they support. We are incredibly grateful for the service we’ve received and would highly recommend Diverse Diagnostics to any family seeking an ADHD assessment or ongoing care.
28 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear your family has felt supported throughout your child’s assessment and medication journey, and that our team’s communication and care have made a positive difference.
It’s especially encouraging to know you felt our team genuinely cared for both your child and your family. We appreciate your recommendation and your trust in our team.
Very quick and helpful
Very quick and helpful! Brianna supported our very quick turnaround request which we are very grateful for.
27 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Brianna was able to support your request and help achieve the quick turnaround you needed.
It’s encouraging to know her prompt and helpful approach made a positive difference to your experience. We’ll be sure to pass your kind comments on to Brianna.
Réponse de Diversediagnostics
Thank you for your kind feedback. We’re glad to hear you had a positive experience with our team and that your journey with us was a good one.
We appreciate you taking the time to share your review and thank you for choosing Diverse Diagnostics.
Caring
Amy was thoughtful and informative throughout -- she took the time to properly explain the options and answered my questions clearly. Really helpful, thank you!
21 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear Amy took the time to explain your options clearly and answered your questions in a thoughtful and informative way.
It’s encouraging to know you felt well supported throughout the conversation. We’ll be sure to pass your kind comments on to Amy.
Réponse de Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear you found our call handler attentive and that your experience was a positive one.
Providing a supportive and welcoming service from the first point of contact is important to us, and we appreciate you sharing your experience.
Really good made to feel relaxed all…
Really good made to feel relaxed all through conversation
21 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear you felt relaxed throughout your conversation and that our team helped create a comfortable and supportive experience.
Providing clear, compassionate care is important to us, and we appreciate you taking the time to leave your review.
Great Experience so far- Excellent Team
I have found all communication with Diverse Diagnostics to be positive so far. From initial appointment to diagnosis and ongoing support for medication initiation. Always getting back to me within a reasonable time and they do what they can to answer my questions or find a solution for me. Although, I imagine, they are a very big company, they always make the communication feel personal and are authentically kind and understanding that this is a challenging time for those coming to term with a recent diagnosis. Their staff all seem very well trained and mostly appear to have lived experience which is profoundly helpful and reassuring.
21 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you’ve felt supported throughout your journey, from your initial appointment and diagnosis through to medication initiation, and that our team has been able to provide timely, personal communication along the way.
It’s especially encouraging to know our approach has helped you feel understood during what can be a challenging time. We appreciate your kind comments about our team and the care you’ve received.
Réponse de Diversediagnostics
Thank you for sharing your feedback. We’re pleased to hear you found our team patient, professional, polite and understanding throughout your experience.
Providing supportive, respectful care is important to us, and we appreciate you taking the time to leave your review.
Staff are very helpful
I spoke to Amy Duncan on the phone and she was extremely helpful when it came to booking an appointment and understanding my needs as a person with ADHD.
16 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear Amy Duncan provided helpful support during the booking process and took the time to understand your individual needs.
It’s encouraging to know you felt listened to and supported from your very first interaction with our team. We’ll be sure to share your kind comments with Amy.
Excellent telephone call this morning
Excellent telephone call this morning. The staff are friendly, very helpful and understanding. I left the call very much at ease with myself.
17 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your kind feedback. We’re glad to hear our team made you feel comfortable and supported during your telephone call, and that you came away feeling more at ease.
It’s encouraging to know you found our staff friendly, helpful and understanding. We appreciate you taking the time to share your experience.
Had a pre assessment call with Robyn…
Had a pre assessment call with Robyn and was handled with an amazing amount of care from start to finish. Really clear and concise regarding the process for the rest of the assessment journey and put me at ease straight away.
16 juillet 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Robyn’s caring approach helped put you at ease and that she provided clear guidance about what to expect throughout the assessment process.
It’s encouraging to know your pre-assessment call left you feeling informed and supported. We’ll be sure to pass your kind feedback on to Robyn and the wider team.
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