I had a 15 minute consultation with Toni and a follow up phone call after the consultation and she was brilliant. I really felt like she understood everything I was saying and was able to validate how... Voir plus
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Everyone has been really kind, helpful and informative throughout the process. I couldn’t recommend enough for anybody who may have concerns for ADHD or Autism. If you’re still on the fence, then... Voir plus
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Robyn was super helpful and completely non-judging. While this not be the right service for me, she explained everything fully and felt like someone was actually listening to me for the first time in... Voir plus
Helpful specialists with ADHD assessment and treatment. From when I first contacted them, to the ongoing support I am still receiving, I have been very happy with the team at Diverse Diagnostics. T... Voir plus
L'entreprise a répondu
4,7
Excellent
461 avis
Aucun historique récent de demande d’avis
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A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Had my introductory call with Jennifer
Had my introductory call with Jennifer. She was so kind and supportive and talked me through the whole process of being assessed for ADHD. She was very knowledgeable and provided lots of information during the call and in a follow-up email.
5 juin 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Jennifer helped you feel supported and informed during your introductory call, and that the assessment process was explained clearly.
It’s encouraging to know the information provided during the call and follow-up communication helped you feel confident about the next steps.
Very understanding company and great…
Very understanding company and great service! Highly recommend.
5 juin 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear you found our team understanding and the service supportive throughout your experience.
It’s encouraging to know you would recommend us, and we appreciate you taking the time to share your thoughts.
Thoughtful Assessment and Reassuring Outcome
Excellent clinical assessment and thoughtful recommendations. The report provided significant reassurance and a clear roadmap for support. The only disappointment was that the report arrived later than anticipated, which reduced its usefulness during an important examination period.
4 juin 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear the assessment and recommendations provided reassurance and a clear plan for support.
We’re sorry the report arrived later than expected, particularly during an important examination period. We appreciate you raising this, as timely reporting is an important part of the service we aim to provide.
We recognise, how important it is that everyone feels listened to and involved throughout the process, and we value feedback like this as it helps us continually review and improve the care we provide. If you would like to discuss your concerns regarding the report process further, please contact our team directly.
Excellent efficient person on call to…
Excellent efficient person on call to arrange appointments.
3 juin 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear the appointment arrangement was handled efficiently and that the call was helpful.
I had my initial 15 minute phone…
I had my initial 15 minute phone consultation with Rebekah yesterday. She was brilliant, answered all my questions and made me feel seen.
2 juin 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Rebekah was able to answer your questions clearly and help you feel heard and understood during your initial consultation.
It’s encouraging to know you felt supported from the very first step of the process.
I had an excellent experience with…
I had an excellent experience with Diverse Diagnostics. Everyone involved throughout the process was incredibly helpful, professional, and supportive, making everything very easy and smooth from start to finish. A special thank you to Deianira, who went above and beyond to ensure my son’s assessment was completed on time. I highly recommend Diverse Diagnostics to anyone looking for a professional, efficient, and caring service.
27 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear the process felt smooth, supportive and professional throughout, and that our team was able to make things as straightforward as possible for you and your son.
It’s especially encouraging to hear that Deianira’s support helped ensure the assessment was completed within the required timeframe. We appreciate your recommendation and your kind feedback about our team.
Response to email good and ordering…
Response to email good and ordering prescriptions straight forward.
Hayley is an outstanding clinician.
I was less impressed with the psychiatrist we saw at the beginning and Lawrence really did not enjoy talking with him. He did not involve lawrence in the discussions. He’s a report was brief and Inaccurate in places. We felt he had not thoroughly listened to us.
29 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your feedback. We’re pleased to hear that communication and prescription management have been straightforward, and that Hayley’s support and clinical care have had a positive impact on your experience.
We also appreciate your comments regarding the initial assessment. We’re sorry to hear that you and Lawrence felt the assessment and report did not fully reflect your experience. As part of our assessment process, clinicians gather information from both the individual and their parents or carers where appropriate, as understanding a person's developmental history is an important element of a comprehensive assessment. However, we recognise how important it is that everyone involved feels listened to, understood and included throughout the process. Feedback such as yours helps us continue to review and improve the care we provide. If you would like to discuss your concerns further, please contact our team directly.
Excellent from the word go!
From the initial free consultation and throughout the whole process, every member of staff i came across were so friendly, helpful, knowledgeable and made the whole process so simple for myself and my daughter. Although we were seeking a private diagnosis, the focus was on doing what was best for my daughter and not the clinic "money grabbing" like the common perception of private practice. This was a big deal for my daughter at age 10 but she actually came out of her appointments feeling happy! Could not recommend Diverse Diagnostics enough!
28 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear the process felt clear, supportive and centred on what was best for your daughter throughout.
It’s encouraging to know our team helped make such an important assessment feel manageable for both of you, and that your daughter felt comfortable and positive after her appointments.
Dear Diverse Diagnostics Team,
Dear Diverse Diagnostics Team,
I wanted to take a moment to express my sincere gratitude for the continued support you have shown me since my ASD diagnosis. Navigating services has been incredibly challenging, and your kindness, patience, and guidance have made a profound difference.
Dr Imran and every member of the team have shown a level of compassion and understanding that truly brought tears to my eyes. Your willingness to help, to listen, and to stand with me through each step has been nothing short of life‑changing.
I am deeply grateful and in awe of the consistent care and humanity you show in your work. Thank you for seeing me, supporting me, and making a difficult journey feel less overwhelming.
With heartfelt appreciation,
Deborah.
27 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you, Deborah, for taking the time to share such thoughtful feedback. We’re glad to hear that the support you received following your ASD diagnosis has helped make a challenging journey feel more manageable, and that Dr Imran and the wider team were able to provide the compassion and understanding you needed.
It’s encouraging to know you felt listened to, supported and cared for throughout the process. We wish you all the very best moving forward.
Good customer service
Deianira was very helpful when I had questions about the process and forms. It’s been a helpful experience overall selecting the relevant option to go for and understanding what’s involved.
27 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear Deianira was able to provide clear guidance and support with the forms and assessment process, helping you understand the options available and what to expect.
It’s encouraging to know the experience has been helpful and informative so far.
I’ve had my last two medication review…
I’ve had my last two medication review appointments with Pete Downer and they’ve been really helpful. As someone who really understands ADHD from personal experience, his advice feels very relatable and easy to apply. I thought I was stuck with the side effects of my medications, but it’s been reassuring to learn there are ways to manage things better when someone genuinely wants to help. I really appreciate his support and would definitely recommend him.
27 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Pete’s support and guidance have been helpful, particularly in finding practical ways to manage medication side effects and make treatment work better for you.
It’s encouraging to know his personal insight and clinical approach helped you feel understood and supported during your reviews.
Excellent service
Diverse Diagnostics supported my daughter right up until her ongoing care was transferred to the NHS, and throughout the whole process we found them excellent.
All the staff were helpful, friendly and professional, and they were always very responsive to any email queries we had. The appointment system worked smoothly, and it was reassuring to see the thorough checks and assessments carried out before medication was commenced, which demonstrated a very high level of professionalism and care.
I would not hesitate to recommend Diverse Diagnostics to others.
26 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear your daughter felt well supported throughout her care journey and that the transition to NHS services was smooth.
It’s encouraging to know our team’s communication, professionalism and thorough approach to assessment and medication monitoring helped provide reassurance throughout the process.
Great service from Diverse Diagnostics
Great service from Diverse Diagnostics. Communication and response times were excellent throughout, and Cara was brilliant with me recently — really helpful, professional and reassuring. All staff I dealt with were friendly and supportive. Would definitely recommend.
25 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear the communication and support from our team were consistent throughout your experience, and that Cara was able to provide reassuring and professional support when needed.
Rebbeka was kind sensitive and helpful. She listened and gave clear instructions and feedback I felt at ease
Rebbeka was kind sensitive and helpful.
23 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear Rebekah helped you feel comfortable and supported, and that her communication and guidance were clear and reassuring throughout your interaction.
Staff are sooooo kind!
I have been in and out of different mental health services for almost 15 years now, for the first time I feel like I am being listened to! I am feeling very excited for my future and I owe a lot of that to the kindness of the staff at Diverse Diagnostics :)
12 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear you’ve felt listened to and supported by our team, particularly after such a long journey through different services.
It’s encouraging to know you’re feeling more hopeful about the future, and that the care and kindness shown by our staff have made a positive difference.
Rebekah was brilliant
Rebekah was brilliant. Very knowledgeable and knew the right questions to ask. I didn’t feel any distress when talking about difficult times during my life and felt listened to.
21 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Rebekah helped you feel listened to and supported, particularly when discussing more difficult experiences, and that her approach made the conversation feel comfortable and constructive.
Highly recommended!
Rebekah was brilliant at listening and empathising whilst I was speaking, she explained very clearly a breakdown of the stages of assessment. Lovely speaking with her and I look forward to working with diverse diagnostics to understand myself better ❤️
14 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Rebekah made you feel listened to and supported, and that the assessment process was explained clearly and thoughtfully.
It’s encouraging to know you feel positive about moving forward and gaining a better understanding of yourself through the process.
I had a consultation with Rebeka and…
I had a consultation with Rebeka and she was very understanding of my situation and advised me in the right direction! I was happy to speak very happy to speak with her and I felt heard by a really nice person
14 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear Rebekah made you feel listened to and supported, and that the consultation helped provide clear guidance for your next steps.
The staff at Diverse Diagnostics are so…
The staff at Diverse Diagnostics are so helpful and accommodating. They really do make the process very seamless. Definitely recommend!
11 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for your feedback. We’re glad to hear our team has been helpful and accommodating, and that the process felt smooth and well supported throughout.
The whole process was very…
The whole process was very straightforward, and everyone was very easy to talk to. Most importantly my daughter felt included with the process and felt comfortable speaking with them. They were patient with her and answered her questions in a way she could understand. We had explored lots of different avenues to get the answers we needed and we finally felt like someone understood and listened.
12 mai 2026
Avis spontané
Réponse de Diversediagnostics
Thank you for sharing your experience. We’re glad to hear your daughter felt comfortable, listened to and included throughout the process, and that our team were able to communicate with her in a supportive and accessible way.
It’s encouraging to know you felt heard after what sounds like a long journey to find answers and support.
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