Duux UK | The Flow of Comfort Avis 

Very easy to use

Great service - very quick delivery and good communication. The fan is absolutely wonderful!

This is the type of customer service that will ensure I use this company again.
Simon was very helpful and sorted my problem with speed efficiency and politeness.
I’m one very happy customer.
Thank you.

Der Ventilator ist leider ein grosse Enttäuschung

Nach einem Jahr Benutzung hat der Ventilator plötzlich angefangen zu klopfen. Während die Nacht im Schlafzimmer war bei dieser Geräusche unmöglich einschlafen. Der Ventilator müsste ich zurücksenden zur Reparatur. Nach Eineinhalb Monat ist Antwort gekommen dass der Ventilator nicht mehr reparierbar ist und würde mir ein Ersatz geliefert. Wenn der Angekommen ist, gleich nach auspacken und zusammenbauen ist ein widerliche Enttäuschung passiert im Sinne dass der neue Ventilator hat bei Umdrehung sogar noch Schleifende Geräusche verursacht welche ist etwa gleich schlimm oder schlimmer gewesen als die klopfende Geräusche. Also der Schluss Resultat ist: dass sich der Ventilator nicht rentiert zu kaufen. Obwohl ist das Design ganz schön und Propeller verursacht minimale Geräusche muss ich sagen dass die innere Qualität Betreffend Motor und die Konnektivität App Von diesem Produkt ein miserable Schrott
Gemacht hat.

Easy to order and superfast delivery.

So pleased I bought this. It's actually for MY DOG!
She sleeps on my bed and is a double coated border collie. When it's above 20 degrees in the bedroom she's too warm.
I've used a really old fan for absolutely years but could only have it on the slowest setting due to intrusive noise.
This fan is SO much better. Seriously quiet, super adjustable to your requirements, AND it's remote controlled. Total winner for me.

Im very pleased with my purchase, my dog loves the breeze, I love the quiet of it as it doesn't disturb my sleep.

Well worth the money and i wouldn't hesitate to recommend it to anyone who needs a really quiet, easy to use, and versatile fan.

With the Whisper fan, I can finally put my night sweats to bed.
With its quiet sound and whispering sweet nothing into my ear at night, I am lulled to sleep by its gentle breeze. Too much? No problem. with a swift adjustment by remotely pressing some buttons I can keep it at any pace of my choosing. And with its height adjustment, it can keep me cool wherever I need it to be.

The fan is working excellently. It is very quiet and efficient. The one star was is because their website at the time of ordering was a bit of a mess with a couple of out of date promotions still showing. When I emailed about this I was told that I was mistaken, and the promotions ( one saying that the price was £99) had vanished. No word of apology. This doesn't effect the product, which I recommend, but rather reflects the company's attitudes.

I purchased a fan at the start of June, to use in very hot weather. I haven't needed to use it much but I have been delighted with it. My version has a remote control (not an app). This works perfectly.
I am delighted with how effective the fan is & virtually silent. I can use it during a Zoom session without it disturbing anyone.
The online purchase & delivery was easy and quick.

Duux have been a pleasure to deal with, the order was easy and the delivery was fast and well packed.

The instructions to put the fan together were brilliant and finally the fan is amazing.

We bought one whisper fan and liked it so much we bought another. very quiet and very efficient . Like having the timer as an hour gets us off to sleep .
Made such a difference to the bedrooms as the house has dormers and it’s like sleeping in the loft , very very hot.

This fan is brilliant. Apart from going from side to side it goes up and down too, plus you can have a gentle breeze or half a gale. It’s very quiet and there is a night time option too when it’s super quiet, couldn’t be happier with my choice of fan. Oh yes, and there’s a cover to keep it in when it’s not required.

I bought the whisper fan. It does its job quietly, so full marks for that, and overall seems well made. I do have a couple of criticisms - the 26 levels of air flow is irritating, as it just makes changing the fan speed more laborious than it needs to be. Really, a dozen levels would be plenty!

Also whilst it is well made that description doesn't extend to the little cradle which comes with it for the remote control. That thing is awful - has a very loose feeling connection to the main body such that it easily falls off when you need to move the fan. Very out of place with how its otherwise constructed.

Overall though its a great fan.

From ordering our product to it arriving in the post we had no issues. The website was very clear and we had full updates on delivery. We already had a duux whisper fan and wanted another as it was great so we now have 2 and have bought the covers to keep them dust free when not been used

Excellent service from the initial order and delivery to the aftersale query and their second to none customer service. The Whisper fan is perfect for warm nights due to its timer and night mode options. The adjustable height is also useful!

Good website, great service, fantastic products.
I now have 3 fans and will probably be buying another. My favourite feature is the incredibly low noise and coupled with the timer is great when going to sleep.

Good Value, Very Quiet, Fast Delivery.

We already had a DUUX fan, and a marketing email provided us with the impetus we needed to buy a second one to replace another, rather old, and rather noisy, fan.

The offer price for the Whisper Flex Smart Fan was very good, and the delivery fast. Very satisfied with the order process, and delvery speed.

The fly in the ointment as been the 'SMART' capability. So far it will not connect to Alexa, even thoughthe branding, box, and specs, indicate it should.
It appears there is some update in the system to resolve this, but not yet here.

A little disappointing, but can still use the DUUX App, and as it was a very good price, and is so quiet compared to other fans we have tried, we are keeping it.

Duux fans are fantastic. I have the whisper fan and the portable and I have to say they’re like having air conditioning on. I got rid of my 4 tower fans as the whisper fan does more than them altogether. I highly recommend couldn’t be without mine now love them !!

Clear, uncluttered website. Order process simple, and communication and delivery prompt. Product good quality and as described. Fan so quiet!