Excellent customer service from Callum. Was very polite, very helpful and kept me updated throughout the process until we got the card machine delivered. Was very helpful when the machine arrived and... Voir plus
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Lisez les avis des autres
Happy with sales and onboarding, no pressure at all. Tristan made it clear and communicated well about the card machine offer and no stress on pushing the sale at all. Loved the support from Callum, a... Voir plus
Hi, I just wanted to say thank you to the whole EasyPay team. We had a bit of a change of heart because the terminals weren't quite right for what we needed for our mobile maintenance workers. We kn... Voir plus
L'entreprise a répondu
A lady called Megan rang me to set up my new machine for my business and she was so patient and helpful and I'm so grateful. An absolute fantastic polite lady ❤️
À propos de l'entreprise
Écrit par l'entreprise
About Easipay Easipay is a Lancashire-based company dedicated to making business life easier. We’re your one-stop shop for essential services that save you time and money. From card payment solutions with the latest POS systems and premium smart terminals to online payment options, we’ve got your transactions covered. But we don’t stop at payments. Easipay connects you to the UK’s biggest suppliers for energy, water, broadband, business funding, and waste management - all at preferential rates. With personal, dedicated account management, we take care of the details so you can focus on running and growing your business. Our mission is simple: streamline your operations, reduce costs, and support you every step of the way. Trusted by businesses across the UK, Easipay combines local expertise with national reach to deliver solutions that work.
Coordonnées de contact
Royaume-Uni
- easi-pay.co.uk
4,7
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 35 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Declan was very informative and…
Declan was very informative and friendly. He made setting up my new terminal very easy.
18 août 2026
Avis spontané
Réponse de Easipay
Hello Sarah
thank you for leaving a great 5 star review ! The feedback is greatly appreciated and we are glad that Declan was able to help making the set up process easy. Declan is thankful for his review.
-Louise
Callum helped us set up our card…
Callum helped us set up our card machine. Helpful and patient!
18 août 2026
Avis spontané
Réponse de Easipay
Hello Alex
Thank you for the great 5 star review ! We're glad to hear that Callum was able to help with the set up process. Callum is thankful for his review.
-Louise
Thank you so much for all your help and…
Thank you so much for all your help and support Teigan
17 août 2026
Avis spontané
Réponse de Easipay
Hello Tracy
Thank you for the review ! We're glad that Teigan was able to assist and help with the process. Teigan is thankful for the review.
-Louise
It’s a scam
It’s a scam, don’t trust.
They even emailed me the rates but actual bill received is different that what they discussed over the phone and confirmed via email to me.
Don’t be trapped by their nice tone.
Beware
16 août 2026
Avis spontané
Declan was very friendly and helpful
17 août 2026
Avis spontané
Réponse de Easipay
Hello Moyra
Thank you for your 5 star review. We're glad that Declan was able to assist with your set up. Declan is thankful for his review.
-Louise
4 times these sales people miss-sold their service, even after many calls, emails & whatsapp messages to correct this mess.
4 times the sales people LIED...
firstly the monthly rental figure..
Then they added a minimum transaction figure.
I was sold the need for 2 card machines, when I only wanted ONE.
THEN the topper was to be billed £80.62 per month for the two card machines i understood were only £2 a month forever... and they added the Monthly £2 figure, then I learn that the £2 monthly figure is not indefinate as I was told... I hope the telephone recordings were saved, as this will get interesting.
At every turn & specific point I detailed & questioned, I was lied to with miss-information & incorrect figures.
For a highly regulated financial business, Easy-Pay have become the worse bunch of miss-representative & miss-selling degenerates I have come across in the last 48 years of my adult life....
DO NOT USE - they are hopeless, & will take your hard earned cash with zero remorse what-so-ever
22 juillet 2026
Avis spontané
Very well explained about taking…
Very well explained about taking payments, great and excellent
17 août 2026
Avis spontané
Réponse de Easipay
Hello
Thank you for the 5 star review ! We're glad everything was very well explained regarding taking payment.
-Louise
Easy and fast explanations
17 août 2026
Avis spontané
Réponse de Easipay
Hello
Thank you for the 5 star review ! The feedback is greatly appreciated and the agent is thankful for their review.
-Louise
Do not use the company for card…
Do not use the company for card payments, didn't tell the whole truth about fees and have not responded to messages since I received my card machine
17 août 2026
Avis spontané
Easy setup
Declan was very helpful and easy to communicate with. He made setting up the card machine so easy. Everything was super
13 août 2026
Avis spontané
Réponse de Easipay
Hello Trevor
Thank you for the great 5 star review ! We're glad Declan was able to help with the set up and that it was made very easy. Declan is thankful for his review.
-Louise
New business owner
New customer & new business owner so I’ve been nervous about who to choose for taking card payments. Barry & Calum have been super helpful throughout the purchase & set up process, answered all my questions & so far really pleased. Good customer service goes along way & this company are excellent for that! Thank you so much ☺️
13 août 2026
Avis spontané
Réponse de Easipay
Hello Nat
Thank you for the great 5 star review ! Were glad that both Barry and Callum have been able to help with the process from start to finish and put you at ease. Both Barry and Callum are thankful for their review.
-Louise
Very helpful and patient until I got…
Very helpful and patient until I got terminal up and running
11 août 2026
Avis spontané
Réponse de Easipay
Hello
Thank you for the review . The feedback is greatly appreciated and the agent is thankful for their review.
-Louise
Easy to install
Easy to install, calm service and straightforward service by Teigan
12 août 2026
Avis spontané
Réponse de Easipay
Hello Daniel
Thank you for the 5 star review ! We're glad everything was straight forward and that Teigan was able to assist. Teigan is thankful for her review.
-Louise
James was brilliant today setting me up…
James was brilliant today setting me up on my card machine, made it very simple and was so patient with me, fantastic service
12 août 2026
Avis spontané
Réponse de Easipay
Hello Laura
Thank you for the great 5 star review ! We're glad james was able to assist with the set up and made everything very simple. James is thankful for his review.
-Louise
Teigan was extremely helpful and worked…
Teigan was extremely helpful and worked around my busy day. Easi pay were all extremely helpful and quick in responding and sorting out my terminals.
12 août 2026
Avis spontané
Réponse de Easipay
Hello Jonathan
Thank you for your great review ! We're glad Teigan was able to assist and accommodate during your busy schedule and that the set up was quick. Teigan is thankful for her review.
-Louise
Declan was extremely helpful
Declan was extremely helpful!
Quick, efficient and a great help!
11 août 2026
Avis spontané
Réponse de Easipay
Hello
Thank you for the great 5 star review ! We're glad Declan was able to assist with the process and made it quick. Declan is thankful for his review.
-Louise
Ethan was absolutely amazing on the…
Ethan was absolutely amazing on the phone he didn’t beat around the bush got straight in with key facts and helped me improve my small business
11 août 2026
Avis spontané
Réponse de Easipay
Hello
Thank you for your 5 star review ! We're glad that Ethan was able to assist with the sign up of your terminal contract and help improve your small business. Ethan is thankful for his review.
-Louise
Good customer service and easy process
Good customer service so far and everything seems relatively straightforward and easy to understand. James was really helpful with setting up my card machine, albeit a quick process and phone call.
10 août 2026
Avis spontané
Réponse de Easipay
Hello Maddie
Thank you for the great 5 star review ! We're glad James was able to assist with the set up and that it was all done quickly. James is thankful for his review.
-Louise
Horrible company
Horrible company.
I signed up for a £2 a month POS terminal only to get a bill for £50.74.
That’s not even the worst thing. The integration with my website does not work.
All sweet until you sign up and then they become very unprofessional and try to sell you other services that you don’t need while the current services you “thought” you bought don’t work.
10 août 2026
Avis spontané
Easy set up, great customer service
Easy set up, Teigan was friendly and got me sorted in 5 minutes.
10 août 2026
Avis spontané
Réponse de Easipay
Hello Sonia
Thank you for the 5 star review ! We're glad the set up was quick and easy and that Teigan was able to assist. Teigan is thankful for her review.
-Louise
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