Eco Energy Avis 

Brilliant service from start to finish. Very friendly staff. Full day and couple hours following morning an that was the solars up and running and wall charger finished. Highly recommend. Thank you

The engineer turned up on time as informed. He spent some time re locating the equipment into our garage and not as originally discussed the attic. This made it easier to install the equipment. He was very helpful throughout the installation

I am generally satisfied with the services provided by the company and would have no hesitation in recommending it to others. I found the company's work professionals to be punctual and professional, with agents patiently explaining all processes and waiting for clients to respond. I do not advocate the use of aggressive marketing tactics. It is a significant undertaking and requires a considerable investment of time to collate all the necessary information. The agent's role is to act as the company's representative and face. The agent arrived in a timely manner, was polite and patient, and understood the topic, answering all my questions, which was a crucial aspect of the service that I was looking for.
Despite the ambiguity surrounding the commencement and conclusion dates, the work process was completed efficiently. I was somewhat concerned about the length of the installation process, as I had anticipated it would be lengthier due to the winter weather conditions. I was impressed by the efficiency of the installation team. I also had to redo the work, but I did not reduce my rating because there was no dispute. The engineers took responsibility for the initial misunderstanding and apologised for any inconvenience caused. Their actions demonstrated a high level of professionalism. The team displayed courteous and efficient work practices. In the event of any parts being missing, the issue was resolved promptly by visiting the store itself. I would also like to acknowledge the team members who made decisions promptly when they were running late and called to apologise. It is commendable that someone values your time. While the process was not without its challenges, effective solutions were identified when issues arose.

Lovely customer service, great communications installation was very quick. Definitely recommend.

Had a great dealing with both installers, fitting of the solar panels and also storage heaters

Dealing with members of staff has been easy too

Shout out to Alyx for all the help! As was fantastic service dealing with eco energy
After having some issues with our energy provider all was sorted with help and thanks to the guys at the eco team!

Cheers

Good so far , but communication could be better , staff etc

Excellent service throughout; from consultation with knowledgeable salesman to friendly and professional technicians and installers. System up and running very quickly and providing surprising level of Power even in a Scottish Winter. We are delighted with our installation and would recommend Eco Energy to everyone.

I had solar panels fitted by this Company in October 2025. The salesman came to see and surveyed the roof with a drone and he commented on how the roof was in a good condition.
After numerous delays and issues the work was done.
About a week later I noticed the bird proofing had large gaps in it which rendered it useless and made the company aware. It is now the end of January 2026 and I’ve heard nothing back!
Worse was to come.
A week ago I noticed a broken ridge tile on the roof. My builder went up and found that two ridge tiles had been damaged along with a number of tiles. He had been up previous to the panels being fitted and noted no issues.
These tiles appear to have been damaged during the fitting process and I was not informed, and since that date water has been coming into the property when it rained.
I have sent numerous e mails to the company, all of which have been ignored I will now have to seek legal action against the company to cover the cost of damage.
The company have finally replied and are stating that the damage was caused by weather, even though no other property in the street were affected.
My builder went up to replace the tiles and found that someone had carried out a poor attempt to repair them……not sure this is something Mother Nature does?
Photos of the bodged repair sent to Eco Energy and awaiting their next denial.
STEER WELL CLEAR OF THIS COMPANY.
The

Everything first class from start to finish. Staff were friendly and diligent in their work.

We’ve worked closely with Eco Energy for over three years, supplying products that ultimately end up in customers’ homes, so the way they treat end users really matters to us.

What consistently stands out is the importance they place on customer support. From installation through to aftercare, their team takes responsibility seriously and makes sure customers are properly looked after, not just at the point of sale but long after the system is installed.

From a partner perspective, we genuinely enjoy working with them because we share the same outlook: long-term trust is built through good service, clear communication, and doing the right thing for the customer. That alignment makes collaboration straightforward and effective.

A reliable, professional installer that clearly puts customers first.

Starting with the Rep who came to my house to explain the different types of solar power and prices was excellent and friendly.
Then the people in the office we're very helpful and always came back to me quickly with the information I asked for.
And last but not less the Roof and election installation gangs we're clean and quick 👌

Solar panel and inverter installation, quick, efficient, very friendly and informative staff, actually went out of their way to explain procedure, no mess left efficient clear up. Good communication all round

Provided the company the suitable hours of contact for receiving a phone call as evenings and weekends. However, contrary to this, they proceed to contact me during working hours. Needless to say, it has put me off using this company if in the first instance they're not prepared to listen. It doesn't bode well.

Roofers came first to install the solar panels, did a quick and clean job and I didn't need to be there for the install. Electricians came a few days later to hook them up on the inside and they were very friendly, informative and also clean.

Very happy about work been done.Quick and tidy.

Great experience. Ordered them and a few weeks later the solar panels were delivered and fitted took two days. The fitters were very quick very helpful and most of all pleasant. The office staff were delightful and again very helpful and kind and kept me informed at all stages of the fitting. A1 service.

Professional service with a personal touch. Panels fitted quickly and efficiently. Guidance given throughout.

We had solar panels installed by Eco energy in Dec 2025 and they were brilliant from start to finish.

Our consultation was with David and he could not have been more helpful, he answered every question we had and more. He was not pushy and left it up to us to decide whether to proceed or not.

Once we decided to go ahead he explained the expected timelines and installation process and he was spot on.

Eco energy themselves kept in regular contact with us in regards to installation dates, paperwork status and how to proceed with informing our energy provider of the installation.

The installation team were brilliant, the gents were polite, friendly and were done in a few hours. They tidied up after themselves and made sure we were aware of how to use the app including requesting support if we noted any issues with the panels

We've had the panels for just over a month and they've been good so far.

Would highly recommend Eco Energy as a solar panel supplier and installer

I have mixed views re my experience with eco energy, but top reviews for the installation team who arrived nice and early, introducing themselves and explaining what they were going to do, everything went well, with no problems

Installation of Solar Panels and Battery:

The arranging and completion of the installation was smooth and efficient with a minimum of impact throughout the process. The Eco-Energy team were easy to deal with, knowledgeable and proficient.

All-in-all, a bang-up job!