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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered 6 vape pod replacements, 1 vape kit to use the pods with and they send 7 pod replacements instead. I have tried contacting multiple ways to get this remedied the last 1 and a half to 2 weeks... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Made an order, waited five days The number listed on their website, you just get one tick on their WhatsApp. I was given another number. I did get through to them, to which they were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Since new management take over there is such a huge improvement, customer service that actually answer and go out their way yo help. Great service fast delivery and great prices. Would highly recommen... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I struggled with the old management as I had a few issues....since its been taken over by new management I couldn't be happier with how my issue was resolved....i would happily buy from eliquid base a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. Magasin de vaporiseurs

À propos de Eliquid Base

Écrit par l'entreprise

Eliquid Base Logo

About Us

Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.

Our Vapes

From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.

Our Premium Picks:

We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).

Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 63 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(4 983)

913 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant postage

Brilliant postage. I ordered yesterday and elquid posted it in the same day, it came today. Brilliant flavours too.

14 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking customer service

Absolutely shocking customer service , I ordered 500ml of vape juice , instead of sending the 500ml bottle , they sent 5 x 100ml bottles , that itself is not the issue ,the issue is that all 5 were out of date with 2 of them expiring in 2024 , I only noticed this after I used at least 2 bottles ( expiry date very small text ) , I have sent numerous emails , WhatsApp messages and at first they accepted fault and were going to replace them, since then the communication from them has been shocking , conflicting messages from different people , and refusal to engage , at first they blamed thier supplier but ultimately they have sold out of date
products. I sent photographic evidence to support this and 3 weeks later I am still in the dark.

13 mai 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 1 sur 5 étoiles

Useless and worthless

Dont even bother. Parcel lost 2 times and eliquidbase refuse to respond. Put of pocket over £100 absolute joke. Will NEVER EVER touch these again. Vapstreams or ecigone are far better and actually communicate if something is wrong with the order.

Previously about a year ago eliquidbase were very good and responsive but have been taken over by new people and they just don't give a shit about customers or their experience but are more than happy to send emails every day promoting new offers luring people in to their SCAM.

If I could liquidate this company I generally would. Horrific experience never to be used again

3 avril 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 5 sur 5 étoiles

Eliquid base review.

Eliquid base uk has a great range of products on their website. Delivery time is awesome. Recieved tracking details 1 day then product arrived the following day. Very competitively priced. There’s really no need to go anywhere else. Customer service is second to none. Excellent company.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Awesome experience

I like the communication with the company and the passion they have for the products. They are very knowledgeable and easy to talk to. I have the cp 15k in blueberry sour raspberry and honestly can’t put it down. Excellent product and recommendation from the team here

13 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Great company

Great company, however have placed two orders for solobar refills and each time they have contacted me and advised that they haven't got the flavours I requested in stock so have had to choose from what they did have. Apart from that very friendly and reasonably quick delivery.

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Always received my orders quickly

Always received my orders quickly, when they didn’t have my whole order in stock I was contacted and they sent my next choice of flavour.
Never had an issue with the products, delivery or ordering the vape refills.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

5 star

Arrived very fast, used a lot now and always 5 stars service

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

After a bad experience previously I…

After a bad experience previously I placed an order again after I spoke to the new management, they told me things have changed and to give them another chance, the advisor was real friendly and professional, I placed my order got it all intact and it was correct, since I have bought items twice and had no issue with anything at all, they have redeemed them selves under the new ownership. Keep it the great service up.

9 mai 2026
Avis spontané

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