Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered 6 vape pod replacements, 1 vape kit to use the pods with and they send 7 pod replacements instead. I have tried contacting multiple ways to get this remedied the last 1 and a half to 2 weeks... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Made an order, waited five days The number listed on their website, you just get one tick on their WhatsApp. I was given another number. I did get through to them, to which they were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Since new management take over there is such a huge improvement, customer service that actually answer and go out their way yo help. Great service fast delivery and great prices. Would highly recommen... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I struggled with the old management as I had a few issues....since its been taken over by new management I couldn't be happier with how my issue was resolved....i would happily buy from eliquid base a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. Magasin de vaporiseurs

À propos de Eliquid Base

Écrit par l'entreprise

Eliquid Base Logo

About Us

Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.

Our Vapes

From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.

Our Premium Picks:

We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).

Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 63 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(4 983)

913 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So reliable!

Quick reply when you email them, quick delivery, and very respectful towards customers. Overall, a wonderful service!

20 novembre 2025
Noté 1 sur 5 étoiles

Ordered 5 months ago and they have…

Ordered 5 months ago and they have still not sent my stuff out and not even gave me a refund this is just terrible they take my money and anthen don’t even send the products or a refund do not order if they work this out I will take this post down but don’t think they will

8 mai 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 5 sur 5 étoiles

Great

Great customer service. Order comes as expected and within timeframe.

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Ordered and dispatched the next day. Good prices too!! I will continue buying from this site as it’s the best I’ve found and very reliable with a great range of products

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Best company for vape juice

Excellent as per, always buy my vape juice from these guys. Been a customer for years and they have never let me down. Best prices, quickest delivery and over a certain amount its free! I wouldn't go anywhere else.

6 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Placed an order that was never…

Placed an order that was never fulfilled. Contacted via email and WhatsApp but was ignored. Sometimes things seem too good to be true... Unfortunately that is the case with this company

25 avril 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 1 sur 5 étoiles

SCAM

Never delivered my order but took my money! Never replied to numerous calls emails and messages, avoid!!!

14 janvier 2026
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 1 sur 5 étoiles

Thieves

Absolute joke of a company ordered on the the 30th March and still not received order and they still have my money and no matter how I try to get in touch I can’t recieved an email from Tony who said order was confirmed but nothing else absolute disgrace of a company and no doubt the 5 star reviews are from friends etc as this company have basically stole my money and I know there are plenty more like me

30 mars 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 1 sur 5 étoiles

Over £100 spent on Lost Mary refills

Over £100 spent on Lost Mary refills
Package poorly packaged and contents dumped in a bag which arrived damaged and product missing
Contacted supplier and after numerous email finally got an email back advising the missing products would be replaced.
Weeks later and still no sign of the replacement liquid!
Contact via email again and still awaiting reply
This company is very happy to take your money but not good at keeping promises!
Customer service is dreadful!
Beware of purchasing from this company !!
Do not buy from them unless you want to pay for goods that you will not get ! 😡

16 mars 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

Noté 5 sur 5 étoiles

Amazing Vape company

Really great company, good prices and super fast delivery! Communication is smooth and a really easy website to work with. They even check if you have received your order!

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Didn’t have what I ordered in stock but were so quick to let me know and even put a freebie in for the inconvenience. Great customer service will definitely order again.

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Unreachable, zero customer service, Beware!

My order is almost 3 weeks late, despite numerous emails and voice messages I’ve left still I’ve received no reply. I feel like I’ve been scammed by eliquid base.
There is NO customer service as stated on their website and honestly at this point I will have to report them to Trading Standards and also contact my card issuer.
The tracking number they gave 3 weeks ago on my order shows royal mail never received this package.
I will advise based on my own experience that using other websites to shop for eliquid is far safer than using Eliquid Base. A company that cannot provide customer service is a company that should not be trading.

28 avril 2026
Avis spontané
Logo de Eliquid Base

Réponse de Eliquid Base

Please accept our sincere apologies for any trouble or frustration you have experienced with your order. We want to inform you that E-liquid Base is now under completely new management, and our absolute top priority is resolving all outstanding issues and fixing our customer service. To help us make this right immediately, please reply to our email with your order number and the details of your query. Once received, our new team will investigate your case as a matter of urgency and get back to you with a swift resolution.

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