I ordered 6 vape pod replacements, 1 vape kit to use the pods with and they send 7 pod replacements instead. I have tried contacting multiple ways to get this remedied the last 1 and a half to 2 weeks... Voir plus
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I ordered 6 vape pod replacements, 1 vape kit to use the pods with and they send 7 pod replacements instead. I have tried contacting multiple ways to get this remedied the last 1 and a half to 2 weeks... Voir plus
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Made an order, waited five days The number listed on their website, you just get one tick on their WhatsApp. I was given another number. I did get through to them, to which they were... Voir plus
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Since new management take over there is such a huge improvement, customer service that actually answer and go out their way yo help. Great service fast delivery and great prices. Would highly recommen... Voir plus
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I struggled with the old management as I had a few issues....since its been taken over by new management I couldn't be happier with how my issue was resolved....i would happily buy from eliquid base a... Voir plus
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Écrit par l'entreprise
Welcome to Eliquid Base, your ultimate vaping destination! Whether you're new to vaping or a seasoned enthusiast, we offer a wide range of premium e-liquids and cutting-edge vaping hardware to suit every need. We prioritise customer satisfaction with dedicated support, fast shipping, and exceptional service, ensuring you shop with confidence.
From beginner-friendly kits to the latest tech innovations, we have it all. Explore our extensive selection of top-quality e-liquids in various brands and flavours, designed to deliver the perfect vaping experience every time.
We dispatch orders placed by 2:00 PM, Monday to Friday, for same-day dispatch with next-day delivery (excluding weekends and bank holidays).
Join the vaping community with Eliquid Base—your trusted source for innovation, reliability, and care.
Salford, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Quick reply when you email them, quick delivery, and very respectful towards customers. Overall, a wonderful service!
Ordered 5 months ago and they have still not sent my stuff out and not even gave me a refund this is just terrible they take my money and anthen don’t even send the products or a refund do not order if they work this out I will take this post down but don’t think they will

Réponse de Eliquid Base
Great customer service. Order comes as expected and within timeframe.
Every effort made to forfill my last minute order and deliver on time . Highly recommended
Great service. Ordered and dispatched the next day. Good prices too!! I will continue buying from this site as it’s the best I’ve found and very reliable with a great range of products
Excellent as per, always buy my vape juice from these guys. Been a customer for years and they have never let me down. Best prices, quickest delivery and over a certain amount its free! I wouldn't go anywhere else.
I ordered 2x 500ml vape juice and 6x pods. They arrived safely and on time. I'm happy with the service and the products. Would recommend and use again.
Items i ordered online were not in stock and was offered an alternative. great communication over a phone call from them.
Placed an order that was never fulfilled. Contacted via email and WhatsApp but was ignored. Sometimes things seem too good to be true... Unfortunately that is the case with this company

Réponse de Eliquid Base
Never delivered my order but took my money! Never replied to numerous calls emails and messages, avoid!!!

Réponse de Eliquid Base
Absolute joke of a company ordered on the the 30th March and still not received order and they still have my money and no matter how I try to get in touch I can’t recieved an email from Tony who said order was confirmed but nothing else absolute disgrace of a company and no doubt the 5 star reviews are from friends etc as this company have basically stole my money and I know there are plenty more like me

Réponse de Eliquid Base
Over £100 spent on Lost Mary refills
Package poorly packaged and contents dumped in a bag which arrived damaged and product missing
Contacted supplier and after numerous email finally got an email back advising the missing products would be replaced.
Weeks later and still no sign of the replacement liquid!
Contact via email again and still awaiting reply
This company is very happy to take your money but not good at keeping promises!
Customer service is dreadful!
Beware of purchasing from this company !!
Do not buy from them unless you want to pay for goods that you will not get ! 😡

Réponse de Eliquid Base
Really great company, good prices and super fast delivery! Communication is smooth and a really easy website to work with. They even check if you have received your order!
Brilliant seller, quick delivery and cautious packaging.
Highly recommended
The customer service is great my stuff arrived on time with no faults
Great price and speedy delivery, couldn’t as for anymore than that!
Didn’t have what I ordered in stock but were so quick to let me know and even put a freebie in for the inconvenience. Great customer service will definitely order again.
My order is almost 3 weeks late, despite numerous emails and voice messages I’ve left still I’ve received no reply. I feel like I’ve been scammed by eliquid base.
There is NO customer service as stated on their website and honestly at this point I will have to report them to Trading Standards and also contact my card issuer.
The tracking number they gave 3 weeks ago on my order shows royal mail never received this package.
I will advise based on my own experience that using other websites to shop for eliquid is far safer than using Eliquid Base. A company that cannot provide customer service is a company that should not be trading.

Réponse de Eliquid Base
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