Ema and Boo Avis 

220
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... Voir plus

Noté 5 sur 5 étoiles

Great online store with beautiful baby products! I bought a jumper for a newborn and I’m very happy with my purchase. Everything arrived as expected and the quality is great. The customer service wa... Voir plus

Noté 5 sur 5 étoiles

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... Voir plus

Noté 4 sur 5 étoiles

The products and client service from Ema and Boo was really good. When I had an issue, the response was prompt, polite and very helpful. The delivery was meant to be on Friday but was only the followi... Voir plus

À propos de l'entreprise

  1. Magasin de souvenirs
  2. Magasin de puériculture

Écrit par l'entreprise

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(220)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Tracking number didn't work for me (international)

After receiving the company’s response, I understand that the order may indeed have been delivered correctly and on time. The main issue from my side was that the tracking link did not work for me when accessed from abroad, so I had no visibility on the delivery status and could not confirm receipt (especially since this was a gift and I couldn’t reach the recipient).

This seems to be more of an international tracking/access issue rather than a problem with their dispatch process. If you are ordering from another country, you may want to consider this potential limitation when relying on tracking.

5 janvier 2026
Logo de Ema and Boo

Réponse de Ema and Boo

Hi,
We’d like to clarify that the tracking link provided is working correctly and, when accessed, clearly shows that the order was delivered on 8th January, the day after it was placed on 7th January. This is next-day delivery and fully in line with our service.
We understand that the order was sent as a gift and that you were unable to contact the recipient, however this is unfortunately outside of our control. The parcel was delivered successfully according to the courier’s tracking.
If you had contacted us directly, we would have been more than happy to go through the tracking with you and assist where possible. A 2-star review based solely on difficulty reaching the recipient does not reflect the delivery or service provided.
We do hope you’ll consider updating your review, as the order was dispatched promptly and delivered the very next day.
Kind regards,
Ema and Boo

Noté 5 sur 5 étoiles

Luxury present!

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful.

If you’re looking for a gift for an expecting mum, definitely check them out. This is exactly the kind of gift you’d love to receive

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This was purchased as a gift

This was purchased as a gift. Recipients were over the moon. They said it was so beautifully wrapped . its a shame to open it!! xx thank you

17 septembre 2025
Noté 5 sur 5 étoiles

Easy and efficient…

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

14 août 2025
Noté 5 sur 5 étoiles

I am in the US.

I am in the US.. beautiful basket.. the parents loved it! Thank you for making the order/delivery process so easy..

22 juillet 2025
Noté 5 sur 5 étoiles

5 stars!!

easy ordering system, personalised message option was a great touch as was sending directly to recipient. Fast delivery. They were over the moon with the gift, wouldn’t hesitate to order again!

15 février 2025
Noté 5 sur 5 étoiles

Outstanding service

Easy to navigate website, delivery quick and good communication. Item exactly as described, well packaged to prevent any damage. Outstanding service.

27 avril 2024
Noté 5 sur 5 étoiles

Pleased with purchase

Easy to use website and quick delivery. The pink hairbrush set is a very pretty colour. Not always easy to find these in the shops nowadays. Bought for a friend’s new baby. Overall very pleased.

26 mars 2024
Noté 1 sur 5 étoiles

Terrible

Terrible. I lost my money and nobody cares. It was received by someone claiming to be me… clearly did not knock on my door as I live alone. I emailed them and they are asking me to chase Royal Mail? Isn’t this your duty of care to ensure parcel recieved safely. I live alone so parcel is as handed to someone in corridor as I live in block of flats

26 février 2024

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