Jon's response to my query about the need to change my Direct Debit came almost by return email. Octopus provides an immediate and personal answer to individual queries and I find that both professio... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... Voir plus
We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... Voir plus
The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... Voir plus
4,8
Excellent
9 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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We are happy to continue with Octopus
We are happy to continue with Octopus. We like their ethos and their transparency with regard to their tariffs.
Customer service, when contacted, always deals with issues quickly.
1 avril 2025
Avis spontané
Easy to swap & keeping the cost not…
Easy to swap & keeping the cost not much more than last year
1 avril 2025
Avis spontané
Great app easy to use with good help
1 avril 2025
Avis spontané
Customer value
Octopus energy have always provided excellent customer service. They respond quickly to emails and value their customers. Any questions or concerns I have are addressed immediately, doing anything they can to rectify problems and reinstate confidence in their service.
31 mars 2025
Avis spontané
Best energy supplier.
1 avril 2025
Avis spontané
Everything is there that I need to…
Everything is there that I need to know, about the saving on tariff, if I switch to the fixed tariff for 14 months. Able to switch just by clicking a button. As easy as that. Very useful. Thanks
31 mars 2025
Avis spontané
They are always very honest
They are always very honest, reduce payments if necessary, often without me asking. And present information in a very accessibe way, as at present, if I need to make a decision. And are very reasonable in price. Thankyou.
31 mars 2025
Avis spontané
Ever so easy to switch tariff
Ever so easy to switch tariff, just as it has always been in my experience.
31 mars 2025
Avis spontané
Easy to use website (apart from the
Easy to use website (apart from the - and + signs attached to estimate fidgures which I find confusing.
Most importantly is that they do not use fossil fuels and that their prices are lower.
31 mars 2025
Avis spontané
It was so simple to switch tariffs
It was so simple to switch tariffs - couldn't recommend them more.
31 mars 2025
Avis spontané
Octopus are a Which rated green energy…
Octopus are a Which rated green energy supplier & give you clearly presented information.You can also sign up for their rewards.
31 mars 2025
Avis spontané
Simple and quick to do.
Simple and quick to do.
Perhaps the link could have been easier to find in the email.
31 mars 2025
Avis spontané
Octopus Energy are so easy to deal…
Octopus Energy are so easy to deal with. They really do go the extra mile to make everything go easily and smoothly.
31 mars 2025
Avis spontané
Never had a problem
Never had a problem - what you need from a supplier of any thing, but don't always get.
31 mars 2025
Avis spontané
It's all a bit of a minefield but you…
It's all a bit of a minefield but you do pretty well in keeping customers informed and in helping us make the right decisions on how we pay for our energy and on how the complexities of the UK energy market work and impact on pricing. I do find Octopus an approachable, customer-friendly company to do business with. Thanks.
31 mars 2025
Avis spontané
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