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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our home is 40 years old and we are no longer able to paint it ourselves. We read the reviews for Epic painting and were impressed. We called them, the owner came out, gave us a very reasonable estima... Voir plus

Noté 5 sur 5 étoiles

They definitely met my expectations with their shipping time frame. I was a little worried at first because I first saw their advertisement on facebook and I am usually skeptical with those ads, but E... Voir plus

Noté 1 sur 5 étoiles

Same story as others promised for Mother’s Day and nothing. No contact other than sorry goi g to be late saying would give 25% refund and nothing. Now no contact whatsoever. Reported to relevant peopl... Voir plus

Noté 5 sur 5 étoiles

I saw an ad for EpicPaint on social media and decided to give them a try. They provide a preview so you can see the work and request any modifications. They were very quick to make the changes... Voir plus

À propos de l'entreprise

  1. Magasin de design et de décor intérieur

Écrit par l'entreprise

EpicPaint is the perfect gift for you or a loved one. With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists. Relive life's most precious moments or create them by combining multiple images of loved ones who never met. Get a free preview of your artwork once it's ready for review and approval before it's shipped out. Unsatisfied with your portrait? We offer a 100% satisfaction guarantee and will do our best to make it right.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

385 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,8

Tous les avis

(385)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service was fantastic

Customer service was fantastic! They listened to my wants of my picture and went above my expectations. I'm in love with my picture! I cried when I got it and opened it up.

1 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

NIGHTMARE!!!

Never . And I mean never. Order from this doodoo eating company. I am still waiting to get my refund they keep telling me that they want to edit my order and every time they do something gets worse. These are all ai generated. You can most definitely pay a high school student less to edit photos better than them. They are horrible, there is no customer service number which should have been my red flag. I will never EVER order from this company again. They ruined my Christmas present to my parents, GARBAGE PEOPLE GARBAGE COMPANY

17 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

I ordered a portrait November 14th and…

I ordered a portrait November 14th and everything was going really smooth so far. I got the preview link of the portrait, they listen when I had some comments on it and changed it within a day or 2 and I approved the portrait. Couple of days go by and they said it’s printing and it will be shipped soon. I was so excited everything was happening so smooth a quick. When I get the portrait I open it, and it was a completely different order, they sent me a painting of the Golden Gate Bridge. How could they have made that mistake. I immediately panic because they have no number to call just a custom service rep through text. I was told I’d get a refund and I could keep the painting free of charge and that I’d be sent the correct portrait. They took a week to get back to me and send me the correct one. I do not recommend this company only because of the stress I went through, and they really need a number to call.

25 novembre 2023
Noté 4 sur 5 étoiles

Customer service was amazing !

They did a fantastic job with making sure I was satisfied. I previewed what they were going to do. I asked for a few changes and all the changes were met within a day. They have probably the best customer service. To the company, thank you for everything you’ve done.

13 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

This place is awesome

This place is awesome. They were attentive to inquiries within 24 hours if not sooner. They did a fantastic job on my picture. I love it! Definitely will be back for another and, I'll share with friends too. Thank you!!

14 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This was the worst experience ever

This was the worst experience ever. The only way to communicate is by email. It takes days for them to respond. I ordered my picture in October. They sent me a picture that I did not approve of with a stranger in the photo. It's 12/14 they have yet to correct my picture and it was a Christmas gift. I leave to travel on 12/22 and dealing with this company is existing. At this point, I want a refund. I will buy it after the holiday from another company.

13 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Portrait looked nothing like my mother…

Portrait looked nothing like my mother in law. After asking for modifications it was changed but not any better. I’ve emailed customer service several times because I still haven’t received anything and since November customer service has not returned any of my emails.

23 novembre 2023
Avis spontané
Noté 3 sur 5 étoiles

I was not satisfied with the final…

I was not satisfied with the final photo! I sent multiple requests for modifications that were wholly ignored. I then sent emails again requesting that they look at my requests for modifications and instead the sent the final product to me. I will not be ordering again. I wrote about these concerns and was then emailthat once I received it I could send it back for another artist to redo it. This was a surprise present that needed to get to me by a certain time so that couldn’t ge done. I don’t know how the recipient will feel when she sees it. I won’t know until her party and I hope that it doesn’t go badly. Very disappointed in the entire process!

28 novembre 2023
Noté 5 sur 5 étoiles

Unbelievable

Unbelievable. No words to describe the awe i felt when looking at the finished product. Also the wait time was very minimal which was a major plus.

25 novembre 2023
Noté 5 sur 5 étoiles

The turn around time was amazing

The turn around time was amazing. I chose to pay extra to be moved to the head of the que and I got my order a week later, Pictures looks amazing. Will defiantly order again.

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Service and product

They created my design in a timely manner and gave me the option to approve or modify the picture. They worked with me through a couple minor modifications to get my picture just the way I wanted it and then shipped it quickly!! I would highly recommend

7 décembre 2023
Avis spontané
Noté 3 sur 5 étoiles

Not happy

I asked for changes to be done and they were not done. Emailed back and forth and still no changes done. Just took the painting since i paid over 200 for the painting.

28 novembre 2023

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