I called EQI about a problem logging into my account. The representative I spoke to, Lysander White, could not have been more helpful. He enabled me to get into the system and obtain the information I... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a problem logging in to my account. The only solution to this is a phone call to EQi. Fortunately I spoke to Manish M who was thorough, helpful and polite. Problem solved quickly. Thanks Manish... Voir plus
L'entreprise a répondu
I was in terrible trouble I could not log in to my account. I had lost all my account details. I spoke to Lysander White. he was excellent. Lysander patiently led my though the whole process. He was... Voir plus
L'entreprise a répondu
I spoke to Manish on 23/10/26 in great length regards several queries about the process & Tax implications from my matured early leavers share save (SAYE) with Banco Santander onto my EQI Flexib... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Écrit par l'entreprise
Coordonnées de contact
Royaume-Uni
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,7
Excellent
941 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good Experience
Call taken by Lysander White, friendly, very helpful and knowledgeable
29 juillet 2026
Réponse de EQi
We're so happy to hear that our team member was friendly, helpful, and knowledgeable. Thank you for your positive feedback!
Gentlemen was polite and good mannered
Gentlemen was polite and good mannered. Thank you.
29 juillet 2026
Réponse de EQi
We're so happy to hear our team provided such a positive and respectful experience for you. Thank you for your kind words.
Deborah Buckle is very professional and…
Deborah Buckle is very professional and experienced
Deborah was very patient and gave me time to understand what i was doing wrong
29 juillet 2026
Réponse de EQi
We're happy to hear that our staff member was professional and experienced! We appreciate you recognizing their patience and the time they took to help you understand.
Was able to sort the query straight away
29 juillet 2026
Réponse de EQi
We're glad we could help resolve your query quickly. We appreciate your positive feedback!
I’m absolutely useless on computers
I’m absolutely useless on computers! Ramsiya was extremely polite and helpful in guiding me through everything step by step. You need more people like her.
28 juillet 2026
Réponse de EQi
We're so glad to hear our team member provided such helpful and polite assistance. We truly appreciate your kind words and positive feedback!
Mr Sarath Kumer was very helpful and…
Mr Sarath Kumer was very helpful and patient in explaining procedures for setting up bank mandates, selling of shares and charges involved. He answered all our questions diligently.
28 juillet 2026
Réponse de EQi
We're delighted to hear about your positive experience! We appreciate your kind words and are so glad that our colleague was able to patiently and diligently explain the procedures and answer all your questions.
Excellent customer service
The customer service I experienced today from Ramsiya was excellent.
28 juillet 2026
Réponse de EQi
We are delighted to hear that you had such a positive experience with our customer service. Your feedback is greatly appreciated.
Réponse de EQi
We are so glad we could assist you with your questions. We appreciate you taking the time to share your positive experience with us!
Great customer service support by…Bharti
Great customer service support by Vasanth. Just like to say big thank u for his help today. This employee should be recognised for his excellent service.
27 juillet 2026
Réponse de EQi
We're so happy to hear that you received excellent service! We appreciate you taking the time to share your positive experience with us.
Sarath was very knowledgeable and gave…
Sarath was very knowledgeable and gave me the exact information I neede
24 juillet 2026
Réponse de EQi
We're so glad to hear that the assistance you received was knowledgeable and provided you with the exact information you needed. We appreciate your feedback.
Ramsiya great service
Ramsiya was pleasant and genuinely trying to be helpful. she helped us with all the money transfers and answered all our questions satisfactorily.
24 juillet 2026
Avis spontané
Réponse de EQi
We're happy to hear that your experience was so positive! We appreciate you recognizing the helpfulness and satisfactory answers provided to all your questions.
Very swift efficient service getting me…
Very swift efficient service getting me back up and running on Shareview.
23 juillet 2026
Réponse de EQi
We're happy to hear our service was swift and efficient in getting you back on Shareview. We appreciate your positive feedback.
Excellent customer service
Excellent customer service. All of my queries were resolved professionally and efficiently. Thank you!
23 juillet 2026
Réponse de EQi
We're so happy to hear our team provided excellent and professional service, resolving all your queries efficiently. Thank you for your kind words!
Helpful information
Sarath answered all my questions and patiently guided me through the site.
23 juillet 2026
Réponse de EQi
We're so glad to hear that our team member was able to patiently answer all of your questions and guide you through the site. Thank you for your kind words!
They understood my issue and very…
They understood my issue and very quickly and professionally sorted it out. Highly recommended
23 juillet 2026
Réponse de EQi
We are so glad to hear that we were able to understand your issue and resolve it quickly and professionally. Thank you for your kind words!
I spoke with Ramsiya today to help me…
I spoke with Ramsiya today to help me set up an EQI ISA and transfer funds directly from the corporate nominee account to the ISA. Ramsiya made the process quick and easy. It was a pleasure to work with her to complete my request.
22 juillet 2026
Réponse de EQi
We're delighted to hear that setting up your ISA and transferring funds was a quick and easy process. It's wonderful to know that you had a positive experience. Thank you for your kind words.
Sarath was amazingly patient and found…
Sarath was amazingly patient and found solved my issue, thank you
22 juillet 2026
Réponse de EQi
We're so glad to hear that our team member was patient and successfully resolved your issue. Thank you for sharing your positive feedback!
up date for a lapsed account
the person that i spoke to was very helpful and guided me thorough a difficult problem
7 juillet 2026
Réponse de EQi
We're so pleased to hear that our team member was able to provide such helpful guidance and assist you through a difficult problem.
The advisor was helpful and polite
The help was available once I got to talk to someone.
The annoying part was having to listen to alot of 'online information
21 juillet 2026
Réponse de EQi
We appreciate your feedback and are glad our team could assist you. We understand that navigating online information can be time-consuming.
Ramsiya gave amazing customer service…
Ramsiya gave amazing customer service today. She was patient and explained all I needed to know. She did not rush me and made me feel at ease.
21 juillet 2026
Réponse de EQi
We're happy to hear that the customer service you received was amazing! We appreciate you recognizing the patience and clear explanations provided, which made you feel at ease.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.