Bought a few things from E4G in the past and never had an issue. The last two items however, have been awful and showed a complete lack of customer service. First of all, a treadmill that b... Voir plus
Equip4gyms
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Lisez les avis des autres
Ordered an upright bike the one that came wasn’t the model I ordered and the bike itself wasn’t working the battery was corroded inside. Was told a replacement would come out and be delivered free... Voir plus
I've bought multiple items from Equip4Gyms over the space of a couple of months. I believe they offer the best "bang for you buck" in terms of pre-owned commercial gym equipment & are usually quite... Voir plus
Great online store, plenty of equipment to choose from, Equipment arrived within the estimated time frame, accurate delivery time, very well organsied. Customer services were friendly and helpful, pur... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Equip4Gyms is one of the UK’s leading retailers of premium fitness and gym equipment, supplying both new and expertly refurbished products to commercial gyms, personal training studios, sports clubs and home fitness spaces. We offer an extensive range of cardio, strength, and functional training equipment sourced from top global brands, ensuring exceptional performance and long-lasting durability. Whether you’re building a new facility or upgrading existing equipment, our team provides tailored guidance to help you choose the right solutions for your space and goals. With fast, reliable delivery available across the UK, Europe, and worldwide, Equip4Gyms makes it easy to create a high-quality training environment anywhere in the world. Equip your gym with confidence—choose Equip4Gyms for unbeatable value, choice, and service.
Coordonnées de contact
Owens Warehouse, sa1 9tg, Llanelli, Royaume-Uni
- 01554 777212
- customerservice@equip4gyms.com
- equip4gyms.com
Top level service
Top level service, ordered multiple times with decent sized orders. Great equipment and quality service. Much appreciated Dom, Josh & team
Always on the ball
Always on the ball, quality reply times and quick to answer any questions.
Exceptional service, everytime.
I've used this company twice now and both times they have been faultless.
The most recent time, I reached out asking for the dimensions of specific equipment for my home gym, I was quickly responded to by a guy called Joshua.
He was absolutely great, he answered all of my questions and provided me some great advice too. Once ordered, he gave me regular updates about assembly and delivery.
When my items arrived, they were wrapped exceptionally well and transported with no issues.
Great service from everyone at Equip4Gyms, would 100% recommend.
Will absolutely be shopping with them again.
Thanks all!!
Great company who communicated well and…
Great company who communicated well and went out of their way with the delivery.
Really pleased with the treadmill, a great piece of equipment. Will be definitely using Equip4gyms again.
Happy Customer
Very happy with the service from Equip4gyms. Good range of products, quick delivery and very happy with our purchase at a fair price. Would recommend to anyone looking to grow their home gym!
Plate loaded machines and the service given
I've bought a few new plate loaded machines from these guys and I'm well happy with them. The communication has been great and the machines were wrapped really well avoiding any damage. Would definitely recommend and use again.
Second time ordering from equip4gyms…
Second time ordering from equip4gyms and can’t fault it. Both the treadmill and bike are great, I love them! Definitely recommend!
Really helpful staff and a quality…
Really helpful staff and a quality service generally. Equipment is always top draw. Can’t fault this company.
Good service and kit
Good service, machines have been great too..the Hip Adductor Adductor looks and works well. Only feedback would be it could do with a heavier weight stack and more info around that would be better etc. But overall great.
Waiting on a Smith machine which was ordered a few weeks ago. Will update review once received which should be next week from what I was told.
Highly recommend!
Highly recommend!! Bought both used and new equipment and I can’t fault them. Collection service is easy to use and all the staff couldn’t help enough. Will definitely be using them again.
Absolute bargain price on a Precor…
Absolute bargain price on a Precor C846i bike arrived in perfect condition,excellant service, very happy gym owner thanks guys 👍
Highly recommend these guys
Highly recommend these guys , I ordered a bike and received it in a couple of days with no problems thank you very much will order more and good customer service thank you
Failed to deliver
Ordered 2 pieces of equipment in August failed to contact me to say whether the equipment was in for me to collect. Apologised and offered to deliver. failed to deliver apologised again and promised to deliver but failed to do so again. Asked for a refund and despite numerous attempts to get my money back I am still waiting. Extremely disappointed with what is a local company who I wanted to support over other more established suppliers, more fool me!!
They helped me through every step
They helped me through every step, and was delivered very quickly. Couldn’t recommend them anymore!
Ordered a TRX suspension pack and ab…
Ordered a TRX suspension pack and ab roller online with Equip4gyms and received the goods 48 hours after placing the order. Will definitely return in future
Poor customer support, equipment broke after <5 uses
I ordered a matrix elliptical but stopped working after <5 uses. Tried contacting them via email and called them. They said they will send out a replacement keyboard. Not heard anything back. When nothing would work they would stop replying to messages leaving me to chase responses.
Honestly, I have never experienced such bad customer service. Don’t normally leave negative reviews but this is my honest experience.
Recently purchased a refurbished…
Recently purchased a refurbished concept rower from Equip4gyms. Item arrived exactly as described 3 days after purchasing. Received timely confirmation and communication from customer service. Highly recommend
Order never arrived and terrible customer service
Ordered a full rack of Dumbbells online and was told 3-10 days delivery. After well over 30 phone calls (of only 4 were actually answered) and additional messages on social media which were marked as opened and read but ignored and 8 weeks of waiting for them to still arrive I eventually gave up and filed a request with PayPal to have my money refunded.
Incredibly disappointing as I’d missed out on countless other dumbbell sets I could have purchased whilst waiting for these to arrive, really poor customer service as well which in this day and age with the use of email, social media and phone calls is unacceptable. Had planned to buy so much more equipment from this place as the prices seemed reasonable but I’d completely avoid now and recommend for others to do the same.
The last time I spoke to one of their team the chap he wouldn’t dispute the PayPal Case and said the customer service I’d received had been crap but would find out where the dumbbells were and would get back to me asap with an update as at this point I actually still wanted them but this was well over a week ago now and I’ve still heard nothing which is again disappointing.
AVOID. NON EXISTENT CUSTOMER SERVICE
Bought what was for us an expensive piece of equipment from this company in July for a summer cardio addition to the gym, by October it had still not been delivered. The customer service was absolutely disgusting. Wouldn't reply to emails non returned phone calls blanked texts. Then when we could get through the same lie told over and over again. Luckily we paid through PayPal so we got a refund, id advise not to deal with this company but to find an alternative, but if u do DO NOT PAY BY TRANSFER OR ANYTHING WITHOUT A BIT OF INSURANCE.
Company is ran by absolutely jokers. Why the gaffer isnt on them I'll never know.
Trustful pilot👨✈️️ Awesome services
Trustful pilot👨✈️️ Awesome services. Highly recommend to everyone
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