My old NHS crutch broke irreparably. My new replacement, much better than the original as it is lighter but still strong, arrived the next day. the new crutch is colourful and easier to clean.
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Great communication right from ordering through to the delivery. Kept up to date all along the way. Packaging was excellent as well. If I needed further equipment I would deffinately consider using t... Voir plus
L'entreprise a répondu
Everything went well. We were advised by email of the time to expect the delivery and it arrived as scheduled, in good time before our existing supplies ran out. I searched carefully before ordering a... Voir plus
L'entreprise a répondu
The website was fine, but when I went to pay via PayPal, the exact moment I pressed to pay, I noticed my personal details on PalPal were not up to date, including the delivery address. I immediately... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Matériel et équipement d'hôpital
- Fournisseur d'équipement de physiothérapie
- Magasin de fauteuils roulants
Écrit par l'entreprise
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Coordonnées de contact
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Royaume-Uni
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Excellent
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product was exactly as shown on line
Product was exactly as shown in picture. It was simple to order and a very quick delivery.
If I had one criticism, it would be to show the measurement from the floor base to the actual commode seat rather than the chair seat. In my opinion it is an inch short on height to make it perfectly comfortable. My mum is 91 and is super pleased with it. It is easy to use you flip the cushion back and the bucket can be emptied by lifting out the top, excellent product, super happy.
18 avril 2026
Réponse : Essential Aids
Many thanks for your comments, Debra - we're glad your mum likes it and we'll look into the matter you raise about the measurement.
Very speedy service
Very speedy service
We were delighted with the quality of our purchase and that the delivery was free ere was free and next day.
18 avril 2026
Réponse : Essential Aids
That's great news, Margaret - thanks for your positive feedback, it's appreciated!
Very acceptable delivery
Very acceptable delivery, the commode hasn't had much use though as my wife is now back in hospital.
15 avril 2026
Réponse : Essential Aids
Hi Brian - thanks for posting a review.
Delivered promptly good quality product…
Delivered promptly good quality product does what’s promised
Very satisfied
18 avril 2026
Réponse : Essential Aids
Thanks for your review and we're delighted you're a happy customer!
Quality product delivered exceptionally…
Quality product delivered exceptionally quickly. Put straight in use.
18 avril 2026
Réponse : Essential Aids
Many thanks - please keep us in mind if you need anything else!
Réponse : Essential Aids
Thank you - please visit us again!
Réponse : Essential Aids
Thank you, Pauline - it's something a lot of work goes into achieving!
Brilliant ordered for a family member…
Brilliant ordered for a family member who is ill arrived really quick and delivery was great. It is all set up in their home now and they love it.
The product is sturdy and easy to use very safe.
17 avril 2026
Réponse : Essential Aids
We're delighted you're happy with everything. Thanks for taking the time to review us.
Everything ran smoothly adalways thanks
18 avril 2026
Réponse : Essential Aids
Thanks Mr Barlow, that's great.
Réponse : Essential Aids
That's nice to read - thank you!
The product was easy to order and…
The product was easy to order and arrived on time. The description of the padded toilet seat was that it fitted the majority of toilet seats. It didn't fit either of our 2 toilet, moved and swiveled - so it's of no use
18 avril 2026
Réponse : Essential Aids
We're sorry to hear that, Mrs Taylor - we'll drop you an email and find out more.
Easy to purchase online
Easy to purchase online. Delivered quickly on a Sunday. easy to use and it just looks as if it belongs where it is. I would use this website first for anything else I may need.
1 avril 2026
Réponse : Essential Aids
That's good news, Mr Wolfe - we're pleased you're impressed and look forward to hearing from you again!
Very sturdy bed table .Easy to put…
Very sturdy bed table .Easy to put together .Good quality
27 mars 2026
Réponse : Essential Aids
Thanks Denise - we're thrilled you're a satisfied customer!
Delivered quickly and great quality for…
Delivered quickly and great quality for the price
18 avril 2026
Réponse : Essential Aids
Thanks for leaving a review, Kath. We're glad you're happy with everything.
This company has been brilliant
This company has been brilliant. Easy to order, competitive prices, plenty of delivery updates and arrived within 48 hours. Wheelchair exactly as described and comfortable. I have been assured that it’s easy for the person pushing!
17 avril 2026
Réponse : Essential Aids
Hi Mrs Bishop - we're glad you're happy with the wheelchair and that your order went smoothly. Please come again if you need anything else!
My mum is very pleased with this…
My mum is very pleased with this attractive and sturdy wooden chair/commode. It is helping her independence and dignity a lot.
17 avril 2026
Réponse : Essential Aids
That's lovely to hear, Alison. We hope it continues to do good service for her! Thanks for leaving a review.
Réponse : Essential Aids
Thanks Mrs Bolton.
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