My old NHS crutch broke irreparably. My new replacement, much better than the original as it is lighter but still strong, arrived the next day. the new crutch is colourful and easier to clean.
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Lisez les avis des autres
Great communication right from ordering through to the delivery. Kept up to date all along the way. Packaging was excellent as well. If I needed further equipment I would deffinately consider using t... Voir plus
L'entreprise a répondu
Everything went well. We were advised by email of the time to expect the delivery and it arrived as scheduled, in good time before our existing supplies ran out. I searched carefully before ordering a... Voir plus
L'entreprise a répondu
The website was fine, but when I went to pay via PayPal, the exact moment I pressed to pay, I noticed my personal details on PalPal were not up to date, including the delivery address. I immediately... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Matériel et équipement d'hôpital
- Fournisseur d'équipement de physiothérapie
- Magasin de fauteuils roulants
Écrit par l'entreprise
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Coordonnées de contact
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Royaume-Uni
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Excellent
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tray with non slip mat
The product I bought (tray I can use one handed) is making my life a lot easier. Thank you. Delighted!
28 mars 2026
Réponse : Essential Aids
We're thrilled it's making a difference, Silvia. Thanks for your review and we hope you'll be back!
everything was as it was described
everything was as it was described. The order came quickly and the website was very easy to use
26 mars 2026
Réponse : Essential Aids
Hi Minique - thanks for your feedback!
“Great Experience from Order to Delivery”
I recently purchased a wheelchair from Essential Aids, and I’m very pleased with the overall experience.
The ordering process was straightforward, and I found the information provided clear and helpful when choosing the right product for my needs. As this is an important mobility aid for me, having that clarity and confidence made a big difference.
Customer service was reassuring and easy to deal with, and I felt supported throughout the process. Delivery was also handled smoothly, which added to the positive experience.
Overall, a reliable and professional service. I would definitely recommend Essential Aids to others looking for mobility equipment.
31 mars 2026
Réponse : Essential Aids
Thank you, Mr Fourie - that's a really glowing review and a great reflection of the service we do our best to offer.
A lot of work has gone in over a long period of time towards that end, so your feedback means a lot to us.
Thanks again and we hope to hear from you again soon!
Karen provided great service
There was a small problem but Karen dealt with it perfectly. Absolutely no complaints.
27 mars 2026
Réponse : Essential Aids
That's great, Miss Bonnett - many thanks for leaving a review, it's appreciated.
So pleased with the speed of delivery
So pleased with the speed of delivery, fair pricing and really care and useful equipment that Essential Aids provide. A company I would use again and totally reccommend.
1 avril 2026
Avis spontané
Réponse : Essential Aids
Hi Telse - thanks for your lovely feedback, it's greatly appreciated by all our team.
The adjustable height is very useful
The foot stool is very neat so doesn't get in the way and the adjustable height is very useful. Delivery was very quick.
27 mars 2026
Réponse : Essential Aids
Hi Barbara - thanks for your feedback. We hope the foot stool does good service for you!
Happy customer
Good product, competitive price and timely delivery.
Quick and easy to put together.
26 mars 2026
Réponse : Essential Aids
That's all very nice to hear, Susan - thanks for leaving a review!
Réponse : Essential Aids
Many thanks for your review, Mrs Hyne - we're delighted you're a happy customer!
Excellent service
Excellent service, good value and discreet elegant product to suit my incontinence needs
26 mars 2026
Réponse : Essential Aids
That's fantastic feedback, Chris. Thanks so much for taking the time to post it.
Réponse : Essential Aids
Hi Mr Walmsley - that's nice to read, thank you!
The site was easy to use and prompt…
The site was easy to use and prompt service. The frame for the toilet is excellent
25 mars 2026
Réponse : Essential Aids
We're glad things went well with your order and you're impressed with frame - thanks for taking the time to review us.
I ordered the bath board over the phone…
I ordered the bath board over the phone, the phone was answered promptly by someone experienced (don't remember her name), she was polite, friendly and knowledgeable. The item arrived when expected and is perfect for my needs.
26 mars 2026
Réponse : Essential Aids
Many thanks - that's great feedback about our customer service staff and we appreciate it! Please come again!
Réponse : Essential Aids
That's good news, Mr Defriend - thanks!
Réponse : Essential Aids
Thanks for your review, Sheila. We hope to hear from you again.
Réponse : Essential Aids
Hi Yulia - that's great, many thanks for your positive comments!
Excellent product
Great delivery, kept me informed & product is going to help me have a better bathing experience.
27 mars 2026
Réponse : Essential Aids
We hope it works out well. Thanks for your feedback.
Easy to navigate website
Easy to navigate website. Excellent price. Swift delivery. Great communication. Thanks
27 mars 2026
Réponse : Essential Aids
Thanks Mr Hunt - that's a comprehensively positive review and we're grateful for it!
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