My old NHS crutch broke irreparably. My new replacement, much better than the original as it is lighter but still strong, arrived the next day. the new crutch is colourful and easier to clean.
L'entreprise a répondu
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Lisez les avis des autres
Great communication right from ordering through to the delivery. Kept up to date all along the way. Packaging was excellent as well. If I needed further equipment I would deffinately consider using t... Voir plus
L'entreprise a répondu
Everything went well. We were advised by email of the time to expect the delivery and it arrived as scheduled, in good time before our existing supplies ran out. I searched carefully before ordering a... Voir plus
L'entreprise a répondu
The website was fine, but when I went to pay via PayPal, the exact moment I pressed to pay, I noticed my personal details on PalPal were not up to date, including the delivery address. I immediately... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Matériel et équipement d'hôpital
- Fournisseur d'équipement de physiothérapie
- Magasin de fauteuils roulants
Écrit par l'entreprise
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Coordonnées de contact
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Royaume-Uni
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Excellent
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Essential aids help to solve my husbands mobility problems.
A good reliable company to deal with.
And we are very pleased with our bed blocks, help my husband to move much more easily in bed.
27 mars 2026
Réponse : Essential Aids
That's nice to hear - many thanks for leaving a review.
Réponse : Essential Aids
Many thanks, Nigel!
Ease of ordering and great…
Ease of ordering and great communication, oh,a great product as well.
25 mars 2026
Avis spontané
Réponse : Essential Aids
Thank you, Mr Meek! Nice to hear!
Réponse : Essential Aids
That's great, Katie - thanks for leaving a review!
Réponse : Essential Aids
Thanks Christopher!
Shower caps
Shower caps ordered ,happy with purchase.They were delivered very quickly .I have not used them yet as bought them for my mum.
27 mars 2026
Réponse : Essential Aids
We're glad they arrived on time, Paul. Many thanks for your feedback.
Good quality products
Products ordered and were delivered within 48 hours. Courier delivered within the time frame quoted. All products were also of a good quality. Very impressed with this and would not hesitate to use again or recommed. Many thanks.
27 mars 2026
Réponse : Essential Aids
Hi Debbie - that's fantastic to read! Thank you!
Réponse : Essential Aids
Thanks Mr Berry!
Online shop very easy to use
Online shop very easy to use
Good communication and prompt delivery
Very happy customer
26 mars 2026
Réponse : Essential Aids
Thanks, Caroline - that's a glowing review and warmly received!
Bought a seat raiser
Bought a seat raiser . Website easy and accurate to navigate. Order came promptly and in good condition with delivery schedule advised.
26 mars 2026
Réponse : Essential Aids
That's great, Louise - thanks for positive feedback and we're delighted things went well.
Réponse : Essential Aids
Thanks for your feedback, Mr Andersen.
Réponse : Essential Aids
Thank you, Louise - we're pleased you're a satisfied customer!
Terrific all round.
The ordering was easy. Delivery unbelievably quick. Quality of stroller is excellent. I am delighted.
26 mars 2026
Réponse : Essential Aids
Thanks Margaret - we're glad things went smoothly and please come again if you need anything else.
Good value & very prompt delivery
Good value & very prompt delivery. They have a full range of products, so happy to use them again if needs be.
26 mars 2026
Réponse : Essential Aids
Hi Francis - that's nice to read and we look forward to your next visit!
Excellent
Excellent, efficient service. Very good prices on products and delivery very quick
23 mars 2026
Avis spontané
Réponse : Essential Aids
Thanks for your feedback - please keep us in mind if you need any more equipment.
Very helpful team member that i spoke…
Very helpful team member that i spoke to. The query I had about the correct size of wheelchair to purchase was answered straight away. I am not a user of online shopping so being able to pay over the phone was also a great benifit to me.
26 mars 2026
Réponse : Essential Aids
Hi Marjorie - thanks for your comments, particularly about our customer service team. They work hard and will appreciate your kind words.
Amazing service
I ordered this wheelchair at approximately 1pm on Monday 23rd and it was delivered by 1pm the next day.
26 mars 2026
Réponse : Essential Aids
Thanks Mrs Scott - we're pleased it reached you schedule.
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