the web site was easy to use found what i reqired fast, the ordering was also easy with nice secure site, I recieved my parcel 2 days later by a very helpful and polite driver he helped get it into t... Voir plus
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Lisez les avis des autres
My old NHS crutch broke irreparably. My new replacement, much better than the original as it is lighter but still strong, arrived the next day. the new crutch is colourful and easier to clean.
L'entreprise a répondu
Great communication right from ordering through to the delivery. Kept up to date all along the way. Packaging was excellent as well. If I needed further equipment I would deffinately consider using t... Voir plus
L'entreprise a répondu
Everything went well. We were advised by email of the time to expect the delivery and it arrived as scheduled, in good time before our existing supplies ran out. I searched carefully before ordering a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Matériel et équipement d'hôpital
- Fournisseur d'équipement de physiothérapie
- Magasin de fauteuils roulants
Écrit par l'entreprise
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Coordonnées de contact
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Royaume-Uni
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Excellent
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
FAST DELIVERY
The order was delivered very quickly. It has not been used yet but was got for future use.
24 mars 2026
Réponse : Essential Aids
Hi Stella - thanks for your positive feedback!
Réponse : Essential Aids
Thanks for leaving a review, Mr Knibbs.
Perching stool 
The price was very competitive,the product was delivered quickly, the item is of good quality.
18 mars 2026
Réponse : Essential Aids
Many thanks, Mr McBrown, we appreciate your review.
Réponse : Essential Aids
That's great, Deb - thank you!
No problems.
My order was received on time and in good condition.
The young man was friendly and excellent attitude.
Thanks.
24 mars 2026
Réponse : Essential Aids
Thanks - we're pleased everything went smoothly!
Very quick delivery
Very quick delivery (Next day) item is exactly as described and easy to put together. Website slighty cumbersome to use but otherwise fine
24 mars 2026
Réponse : Essential Aids
Thanks for your feedback and we may contact you directly for more feedback about our website. A lot of work goes into making it as intuitive as possible, so we do like to find out the detail when customers flag any difficulties.
Cheap arrived quickly good quality
Cheap arrived quickly good quality. Only quibble was I would describe as brushed steel rather than chrome.
18 mars 2026
Réponse : Essential Aids
Thanks for your comments, Stephen - we'll look at the finish of that product and see if it can be better described.
Réponse : Essential Aids
Thanks Vivien, that's nice to read.
They sell cheap rubbish at top prices
Just recieved a raised toilet seat.. what a load of rubbish whoever designed it must be from another planet it's terrible cost 30 pound wish I would never had bought it my old one is better in every way properly shaped it's made by a firm called Ashby it's just flat cannot be it photos did not show that complete rubbish thought it would be ok buying from sensual aids what a laugh never again waisted money ordered another 19 pound better cheaper essential aids give me a break just had a proper look and it's different to what I ordered I ordered one with a front grips this has none so this company that gets top reviews are proper robbers 🙏
24 mars 2026
Avis spontané
Réponse : Essential Aids
Please accept our apologies. The Ashby raised toilet seats are renowned for their quality so we'll need to look into this in depth.
We'll contact you directly.
Réponse : Essential Aids
Hi Devane - many thanks for your feedback.
Réponse : Essential Aids
That's nice to read, Martin - thanks for taking the time to review us, it's appreciated!
Placed the order on 17th March 2026.
Placed the order on 17th March 2026.
The order has not arrived.
The order is not tracked.
constently ringing 01273 719 889 no anser just leave your name and number
The order has arrived.
They are looking into tracking.
Phones still busy
23 mars 2026
Avis spontané
Réponse : Essential Aids
Just looking at your order and it was placed 17 March and delivered by Parcelforce on the morning of the 19th, signed for in your name, with a photo.
Tracking emails go out with all our orders so we'll look into why you didn't receive yours - it was sent from our end.
We'll contact you directly with the details. I'm sorry you haven't been able to get through to customer services by phone - the lines were very busy on Monday.
Update: we understand the item has been found and the situation resolved.
Leg lifter and grabber for arthritic hands
Excellent products that I bought even better than I thought especially the leg lifter
17 mars 2026
Réponse : Essential Aids
Hi Barbara - we're glad you're impressed! Thanks for leaving a review.
Great wheelchair table …
Bought a table that fastens to wheel chair with strong Velcro straps, its brilliant, had a little discount on it but would happily pay full price as it’s useful and quality not cheap plastic, great for taking my mum out to dinner or coffees as most places have small tables or tables that the wheelchair won’t go underneath👍
21 mars 2026
Réponse : Essential Aids
That's great to hear, Alex. We're thrilled the table is working out well. Thanks for taking the trouble to leave a review.
Easy to order
Easy to order, delivery was on time. The ramp is brilliant it means my husband can ride his scooter out of the house with ease
17 mars 2026
Réponse : Essential Aids
We're delighted the ramp fits the bill, Lynn. Please keep us in mind for the future. Thank you for your comments.
Réponse : Essential Aids
That's good news - many thanks for your feedback!
Ease of ordering the wheelchair i…
Ease of ordering the wheelchair i wanted along with prompt and helpful delivery Also a great price for the product compared to other businesses i checked out. would definately use this company again.
21 mars 2026
Réponse : Essential Aids
Thanks and that's nice to know, Mr Revell. We look forward to your next order!
Grab rail
First time I've ordered. It was dispatched quickly and arrived a couple of days later. Happy with the grab rail
21 mars 2026
Réponse : Essential Aids
Thanks Dawn - if you need anything else, you know where we are!
Réponse : Essential Aids
That's great, Mr Bristowe - many thanks for taking the time to review us!
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