Fast Doll Avis 

89
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Caroline is very Professional and does an amazing job. We had her live at an event with custom embroidery selections that she designed. She is amazing!

Noté 5 sur 5 étoiles

Caroline is just the best. She custom embroidered my bandana (which has proven to be a hit in public, lol). She also custom stitched a kitchen towel for my MIL & it is absolutely perfect. I wish I cou... Voir plus

Noté 5 sur 5 étoiles

Fast Doll was an awesome experience beginning to end. She listened and ran with my asking cross-stitch and it was everything I wanted in a personalized and special gift for my aunties 80th bday! She... Voir plus

Noté 1 sur 5 étoiles

Update: Refund was issued. Ordered early December. No mention of longer lead times on their site. Communication has been spotty since late December when I first requested update. It’s now end of F... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de broderie
  2. aussi dans
  3. Magasin de broderie

Écrit par l'entreprise

• Eco-friendly hand-embroidered patches, clothing, accessories & other custom goods inspired by the golden age of American traditional tattooing & other iconic vintage imagery •


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

89 avis

5 étoiles
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1 étoile

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A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(89)

10 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Buyer beware

The patches are wonderful however be prepared to wait about a year for delivery. First order I waited a year and attempted communication multiple times - she would often wait a month to reply and was nice but had a million excuses and would say my package was on the way. Wasn’t true.
Shame on me I placed another order after waiting a year for the first and it’s been 8 months of waiting. I’ve sent 2 emails since September and no reply. It’s unfortunate because her work is great - but she is not a great business owner and I’m left feeling taken advantage of and like a fool.

21 novembre 2023
Avis spontané
Logo de Fast Doll

Réponse de Fast Doll

Hi Lisa! (You and I both have no idea why this is labeled as Christine)
Update as of 12/15/2023: We have been in touch recently and I know that you have received both orders + extra items and are happy with them! Please let me know if there’s anything else I can do help the situation. Thank you again for supporting my one-woman small business.

I know we have been in communication via email concerning both orders and that the first order was received after an unexplained delay mid-transit with USPS in another city that we saw while tracking. So glad that first finally made it to you! I know that was frustrating, as those delays often are.
I can absolutely have your order out to you on Monday and would be happy to expedite your shipping as well as add a couple of extra things for your time and trouble.
Please know that I do all I can tirelessly every day to keep my business going and I feel terrible for your continued wait. Please allow me the chance to make this right and I will get your order out to you ASAP.
I just saw your review as well — would be happy to do everything in my power to try and improve that rating from you.
My business is my entire life and my only means of income — I truly can’t apologize enough and really want to make things right. Thank you again for bearing with me!

Noté 3 sur 5 étoiles

The quality of the patches are top…

The quality of the patches are top notch and beautifully handcrafted. The communication on the production could be much better. Perhaps knowing up front when to expect delivery would have made this a better experience.

14 novembre 2023
Noté 5 sur 5 étoiles

I ❤️ Fast Doll!

I love Fast Doll so much! Everything I get from here is better than the last, and I appreciate the wide array of treasures to discover. I've purchased everything from a DIY embroidery patch kit to a mirror that I adore. I can't wait to see what I find next

9 octobre 2023
Noté 5 sur 5 étoiles

The best

The best! Hands down love everything I have purchased from Fast Doll!
Always get compliments. Communication, quality always A+!

1 septembre 2023
Noté 4 sur 5 étoiles

These products are really top notch

These products are really top notch! The quality of the clothing is really nice and her hand embroidery is absolutely steller!

Overall this seller is really wonderful. There was a hiccup with my order and processing. Took some time to sort things out but everything came thru and Caroline was sweet to include the cutest pin to help make up for the delay. Thank you again!

3 août 2023
Avis spontané
Logo de Fast Doll

Réponse de Fast Doll

Thank you so much, Candace! So glad you love your items and that they arrived safely! ❤️

Noté 5 sur 5 étoiles

11 out of 10

Wonderful creator and product! You can tell it was made with love and the upmost care.

29 avril 2023
Noté 5 sur 5 étoiles

Perfection!

Fast Doll is so talented, and the bag I purchased from her is perfection! I am already planning my next purchases from her shop.

6 mai 2023
Noté 5 sur 5 étoiles

Perfect!!!

I got my pinup doll within the week I ordered it and it was even better than pictured! Can’t recommend this business enough! ❤️

24 mars 2023
Noté 5 sur 5 étoiles

Awesome experience

Awesome experience. Quality products. Timely shipping. Great customer service. I’ll definitely be supporting this small business again.

27 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Support her business!! Love this shop

I have now purchased 3 items, a patch and 2 shirts, from Caroline at Fast Doll and they’ve all shown amazing craftsmanship. I originally met her at a hullabaloo booth and have since moved out of state and plan to continue to support her business.

17 mars 2023
Noté 1 sur 5 étoiles

Never received order…15+ weeks and multiple promises with no follow through

I placed an order over 15 weeks ago I have yet to receive. I have been back and forth with Caroline multiple times, each time she has promised to get my order right out and has never followed through. I am a big supporter of small business and I recognize this is her livelihood, so it saddens me to leave this review. However, this is the absolute worst experience I’ve ever had with a small business owner. Her designs are cute, but either she’s incapable of running a business or she’s a scammer.

18 mars 2023
Logo de Fast Doll

Réponse de Fast Doll

Hi Lacey! I am so sorry for this experience. I know that we were in steady contact through email about this order & situation, but had not received a reply from you in a while. I know a refund was issued for you and that we were able to come to a resolution, but please email me at info@fastdoll.com and so that I can send you some complimentary items to help better the experience. Thank you so much again.

Noté 5 sur 5 étoiles

Working with Caroline was a dream!

Working with Caroline was a dream! She was so easy to work with and the final products are beautiful treasures that myself and my close friends will cherish forever. I am so happy I chose to work with Caroline.

10 janvier 2023

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