Fields Avis 110

Lisa was AMAZING, super helpful and made it a lovely overall experience for my first nice piece of jewellery!

Andrew was very helpful & friendly & it made shopping a pleasure

Really amazing customer service from Marie in Liffey Valley branch

Really impressed with the service. They completed the job incredibly quickly, and the staff were so pleasant and helpful throughout. It’s rare to find such efficiency combined with such a friendly approach—highly recommend!

I bought my partner a white gold ring for Christmas and 12 weeks later a diamond fell out, I brought it back to fields so they can repair it, they wouldn’t repair it for free because it’s wear and tear, but I only bought the ring 12 weeks ago I told them and they said no we can’t repair it for nothing, would never buy from fields again, also they had the ring for 4 weeks as thy send their jewellery to Glasgow. An absolute joke of a company.

I’ve been into Fields Jewellers in Dundrum a few times over the last few months, and every visit has been consistently excellent. The whole team is incredibly welcoming and helpful, and Jess in particular always goes above and beyond to make sure I find exactly what I’m looking for. Their knowledge and genuine interest in helping customers really stand out. Fields Dundrum is definitly my first choice jeweller because the service is always top‑class and the staff make every experience a pleasure.

Very friendly and knowledgeable service.

Love the place. The staff are brilliant. Always know whats ideal for what you have in mind...

I visited Fields on Grafton Street with my goddaughter and her mum to buy a bracelet for her upcoming communion, which should have been a special and memorable occasion.

The bracelet my goddaughter chose was clearly labelled at €55. I informed the sales assistant that I had a loyalty account entitling me to a 10% discount, so I expected the total to be €49.50. However, I was told the price was €67.50 due to a supposed price increase. When I pointed out that they are obliged to honour the displayed price, the assistant said she would check with her manager.

Upon returning, she said they could reduce it to €55 but would not apply the loyalty discount, claiming they were already giving me a €20 discount. I explained that this was not a discount but simply honouring the marked price. The sales executive, Sarah, was rude and dismissive throughout and ultimately said the best she could do was €50—still not the correct discounted price.

This situation was caused entirely by incorrect pricing in-store, yet it was handled poorly and without professionalism. What should have been a happy experience for my goddaughter turned into an uncomfortable and embarrassing one. I left feeling disappointed with both the service and the way the issue was handled.

Lovely friendly staff in Athlone and very helpful +good quality jewellery at fair prices

Ordered an necklace online for my niece,quick and easy,great price and super fast delivery,highly recommend,thank you

Emma was fast, helpful and very friendly, she made sure I was comfortable with what I was buying and was knowledgeable on the subject.

Many thanks to Sraven and Caroline in the Mahon point store for their help selecting a first communion gift. Very happy to recommend this store and their lovely staff.

Was buying jewellery for my wife to be and Marie was so helpful with picking out the perfect gift can’t thank her enough 😁

Staff are so friendly and helpful.. Also so patient, I can be indecisive when choosing jewellery. Never had a bad experience on the Swords branch

My necklace arrived very promptly. It is of very good quality and looks exactly as in the image.
It was beautifully packaged, and included a gift box, bag and crepe paper so I do not have to do anything else, which is great!

Edbha knew her product and was most helpful to us in making a selection for my wife's 70th Birthday. She was very patient with us as we took time to select from the vast range of beautiful items that were of interest to us.
She helped us choose the perfect gift!
It was packaged up very professionally and we are delighted with our purchase!!

I buyed a michel kors watch .it is just awesome and other products too.

Vihanga was so helpful and knowledgeable and was willing to spend time while i made my mind up about an item of jewelry. I have no hesitation in recommending Fields athlone for all your jewelry needs. Excellent service