Film Camera Store Avis 

339
TrustScore 3 sur 5

2,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Finally got a response after 3 weeks for a return address, so I returned the unopened package (as I didnt end up needing it), paid for my own postage, got a delivery proof it's been delivered, and gue... Voir plus

Noté 1 sur 5 étoiles

Olympus Trip 35 faulty on arrival, red flag didn’t work. Refund didn’t include return postage costs despite my request for it to do so, as fault was supplier’s responsibility and returnable under 30... Voir plus

Noté 2 sur 5 étoiles

My Olympus Trip 35 camera has just arrived, and I'm very disappointed with the leather finish. I chose the brown textured leather option, but instead received a camera with smooth brown leather. Wh... Voir plus

Noté 5 sur 5 étoiles

I had an old Olympus OM10 film camera which I wanted to sell. I contacted several companies for quotes and Film Camera Store came back the highest offer. I was a little apprehensive after reading some... Voir plus

À propos de l'entreprise

  1. Magasin de photo

Écrit par l'entreprise

With over 25,000 cameras sold worldwide. Analogue Photography Shop Specialising in 35mm Point and Shoot Cameras, SLR Cameras, Medium Format Cameras, Rangefinder Cameras, Polaroids, 8mm Camcorders, Film and Accessories on our UK Online Store.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

339 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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2,8

Tous les avis

(339)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

camera is perfect

camera is perfect! very fast delivery! thanks so much!

2 juillet 2023
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Réponse de Film Camera Store

Thank you Mia! we hope you enjoy your new camera:)

Noté 1 sur 5 étoiles

Order didn’t turn up on date that was…

Order didn’t turn up on date that was stipulated, extremely slow on email reply’s , then there they said there was a problem with an extremely central postcode, no tracking.
Terrible experience would you not buy from here again, and I am trying for a refund.

7 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Sold exactly as described

Sold exactly as described and arrived 3 days sooner than expected.

9 juin 2023
Avis spontané
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Réponse de Film Camera Store

Thank you Colan, we hope you enjoy your camera!:)

Noté 1 sur 5 étoiles

Really bad experience

Really bad experience. The camera arrived with the sides peeling off and I was instructed to glue it back on myself.

After getting the first role developed the picture quality was TERRIBLE - under exposed and unfocused. It feels like a camera that just hasn't been serviced. I wouldn't trust the reviews on the website either. Gutted that the film was a total waste of time.

13 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Camera never reached address

I ordered a camera, it was supposed to reach my address in Italy on the 24th of May and it still isn't there. Just lost around £300.

29 mai 2023
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Réponse de Film Camera Store

Hello Luca, We are sorry this has happened, we aim for all international orders to reach their destinations within one month from purchase.

Please feel free to email us and we'll do our best to resolve this for you,

Many thanks.

Noté 5 sur 5 étoiles

Positive experience

Prompt delivery. The strap arrived in good condition and I’m looking forward to using with my camera.

31 mai 2023
Avis spontané
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Réponse de Film Camera Store

Thank you, we hope you enjoy your camera strap!:)

Noté 4 sur 5 étoiles

I ordered a camera which arrived with a…

I ordered a camera which arrived with a very loose battery compartment door. I returned the camera because for the price I expected a camera that was ready to use on arrival, but in all fairness it was a 40 year old camera, and with a plastic body. I emailed and they offered to fix the battery door for me if I wanted. Throughout the orders process customer service was quite responsive to me although sometimes it took a couple of days.

8 mai 2023
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Réponse de Film Camera Store

Thank you Anna, we hope you enjoy your camera!:)

Noté 3 sur 5 étoiles

Slow delivery

Slow delivery. I ordered an item for my daughters birthday and was estimated to arrive by the 8th May but I never got until the 15th May and was late.

2 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Unreliable company

I ordered a camera on April 6th and I still have not received my package (May 16). It was estimated to get to my house in New Zealand by May 2. I have emailed this company many times and never heard back from them.

16 mai 2023
Avis spontané
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Réponse de Film Camera Store

Hello Piper, We are sorry this has happened, we aim for all international orders to reach their destinations within one month from purchase.

Please feel free to email us and we'll do our best to resolve this for you,

Many thanks.

Noté 1 sur 5 étoiles

Be aware

I usually don't leave reviews but I wanted to share my experience with the camera I recently purchased. Unfortunately, the product didn't meet my expectations and I found it different from what I had anticipated. I reached out to the company few times via email to process a return, but unfortunately, I haven't received a response. As a result, I would recommend not using this company when making a purchase.

10 mai 2023
Avis spontané
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Réponse de Film Camera Store

Hello Sarah, We're sorry we missed your messages. As a small business, we reply to all calls and emails within three business days.

Please get in touch with us and we'll do our best to resolve this issue for you,

Many thanks.

Noté 2 sur 5 étoiles

Leather detached from case, had to fix it myself

I gave the experience two stars as the end result, with much effort, was just acceptable. This is a limited edition, hand-restored item and quite expensive at $368 AUD. We ordered the camera on the 18th of March. It shipped two weeks later on the 3rd of April and remained at an airport in the UK for another three weeks, eventually arriving on the 4th of March. Not the fault of the vendor, but be aware that the UK postal system is not as efficient as elsewhere. Unfortunately when the camera arrived, much of the laminated leather work had detached from the camera. We understand that this is a restored vintage product, but we feel that the new work that was done on it should be professionally affixed so that it lasts for years, not weeks. When we showed photos of this to the vendor, there was no apology or offer of compensation, just a note on how we could fix it ourselves with superglue. This was very disappointing. The camera was to be a gift to a friend. Superglue is not what was used, nor the best way to attach leather to plastic, so after some research I purchased contact adhesive. Several careful hours later, the leather is now securely attached and should last for years. The product now looks like it should have done as purchased. I just didn't expect that I would have had to redo all that work myself.

2 avril 2023
Noté 5 sur 5 étoiles

Communicative and efficient

Although the item I'd ordered was out of stock, they got in touch very quickly to organise a replacement. This was shipped in really good time and arrived super quick! Efficient and communicative, everything you'd want from an online shop

26 avril 2023
Avis spontané

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