Film Camera Store Avis 

338
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 2 sur 5 étoiles

My Olympus Trip 35 camera has just arrived, and I'm very disappointed with the leather finish. I chose the brown textured leather option, but instead received a camera with smooth brown leather. Wh... Voir plus

Noté 1 sur 5 étoiles

Finally got a response after 3 weeks for a return address, so I returned the unopened package (as I didnt end up needing it), paid for my own postage, got a delivery proof it's been delivered, and gue... Voir plus

Noté 5 sur 5 étoiles

Ordered and everything arrived a day before expected delivery. Nice protective packaging and plenty of bubblewrap around camera. Seems clean and all in working order.

Noté 5 sur 5 étoiles

I had an old Olympus OM10 film camera which I wanted to sell. I contacted several companies for quotes and Film Camera Store came back the highest offer. I was a little apprehensive after reading some... Voir plus

À propos de l'entreprise

  1. Magasin de photo

Écrit par l'entreprise

With over 25,000 cameras sold worldwide. Analogue Photography Shop Specialising in 35mm Point and Shoot Cameras, SLR Cameras, Medium Format Cameras, Rangefinder Cameras, Polaroids, 8mm Camcorders, Film and Accessories on our UK Online Store.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

338 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(338)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love my new camera

I love my new camera! Absolutely obsessed and it looks brand new! Will definitely be recommending this site to friends

12 septembre 2023
Noté 1 sur 5 étoiles

Camera went missing despite Royal Mail confirming delivery

AVOID....
Agreed a price for an Olympus muji camera and sent off in the post to the address supplied
Royal Mail confirmed delivery to the address.
Film Camera store denied receiving the camera. Despite emailing them the post office delivery confirmation I received no further response.
Lessons learned send anything recorded/registered as it appears on google maps the address is a brick yard

5 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

I ordered an olympus recon camera for…

I ordered an olympus recon camera for my partners birthday present.. The correspondence was excellent, tracking info up to date from UK to France and the camera arrived as expected. Excellent service and I will recommend you to everyone. Thankyou so very much, I have a super happy boyfriend!

7 septembre 2023
Noté 3 sur 5 étoiles

Never responded to my aftercare…

Never responded to my aftercare questions about cleaning the large amount of makeup on the back of the camera. I understand it is secondhand but I at least expected it to be clean. The camera itself is in working order but the description could be more in-depth of the flaws on the website.

28 août 2023
Logo de Film Camera Store

Réponse de Film Camera Store

Hello, We're sorry this has happened. If you could please send us an email with your order number we'd be happy to get your camera cleaned up for you.

Many thanks,

The Film Camera Store.

Noté 1 sur 5 étoiles

Broken and not usable Olympus OM10!

Seamless delivery however I feel I have been mislead into thinking one of the Olympus OM 10 in stock was in working conditions. I understand this is a model from 1979, which advertised as used in the ad, however I would expect a used camera to be in working conditions. The lever and the shutter are jammed and not in working conditions! Therefore the lack of transparency in the ad made me believe it was worth purchasing. To conclude I feel I have been mislead into believing I was buying a working used item and therefore cannot use the item as expected.

8 septembre 2023
Avis spontané
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Réponse de Film Camera Store

Hello Tomas, We're sorry this has happened. If You'd like to send us an email with your order number we'd be happy to either issue you a replacement or a refund.

Many thanks,

Film Camera Store.

Noté 2 sur 5 étoiles

They send you the wrong stuff but you have to pay to send it back!

The website is pretty decent and looks like it might have some good stuff on it, I won't be buying any of it though. This is the only reason I've given them 2 stars instead of 1. So I order a retro digital compact camera to take on holiday, it arrives when they say it will no probs there. Okay I did leave it till last minute but still. So camera comes 1 day before I leave. I unpack it to find the wrong lead is in the box and it can't be charged making it totally useless. I now have to go out and buy another camera. I e-mail them while I'm away explain the situation and I'm told no worries just return it whenever I'm back for a full refund, sounds reasonable. I get back can I have a return postage stamp please? Oh no that's not in line with our returns policy! So you send me a camera that pretty much doesn't work as the wrong lead has been packed and you want me to pay the return postage? Yes. Never heard anything like it in my life! Can't trust them now so won't be buying from them again.

25 juillet 2023
Noté 2 sur 5 étoiles

Not serviced as advertised

Easy purchase and quick delivery although camera was thrown over gate by delivery company! Had been advertised as serviced, but came with dirty lens and mirror, the light seal was also missing.

23 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing customer service!

Absolutely amazing customer service!! I accidentally ordered the wrong one and sent it back, I got in contact with them and they were super accommodating, I would very highly recommend, I will be purchasing from your store again !!! Thank you to the whole team!!!

24 août 2023
Avis spontané
Noté 4 sur 5 étoiles

Great service

Great service. Fully functional camera arrived as described with only minor cosmetic wear (expected for a camera made in the USSR).
Recommend if you're looking to get into film photography and want the assurance of a refurbed camera rather than take a gamble at a second hand one off ebay.

9 août 2023
Avis spontané
Noté 5 sur 5 étoiles

The delivery was perfect

The delivery was perfect.
At one stage I got in touch and was told my delivery no. didn't exist.....panic...this was a present. Anyway I emailed, and immediately got a reply telling me it was already on the van...and it was. It was my mistake but it was dealt with brilliantly.

30 juillet 2023
Noté 5 sur 5 étoiles

Old standard Rolleiflex

I was buying a nearly ninety year old camera. The camera arrived promptly before due date, thanks to prompt dispatch (also praise to postal services) the camera arrived today. It was well packed seems to be in good working condition. I cannot wait to put a film or two through it.
I can recommend this company for its service,

Jonathan

31 juillet 2023
Noté 5 sur 5 étoiles

Olympus trip 35

I needed my camera earlier than the original delivery date and they were able to get it to me on time! I love the camera and have been having the best time using it on holiday!

31 juillet 2023
Noté 1 sur 5 étoiles

Terrible service

Terrible service. No reply to messages. Phone number doesn’t work.

26 juillet 2023
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Réponse de Film Camera Store

Hello Robert, We're terribly sorry we missed your previous messages. As a small business, we aim to respond to all emails, messages and calls within 1 to 2 business days. If you'd like to send us an email we can discuss this matter further.

Many thanks

Noté 4 sur 5 étoiles

The delivery is really speedy

The delivery is really speedy and specialised for the kinds of stuff being transported. Happy that the cameras are all refurbished and trustworthy.

4 août 2023
Avis spontané
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Réponse de Film Camera Store

Thank you! We hope you enjoy your new camera!:)

Many thanks

Noté 4 sur 5 étoiles

Late Delivery

The camera was not delivered until I emailed as to why not, but a very quick reply explaining the delay.

17 juillet 2023
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Réponse de Film Camera Store

Hello Howard, We thank you for your understanding towards this matter, and we hope you enjoy your new camera:)

Many thanks

Noté 1 sur 5 étoiles

Lack of sales information

There’s no information online that all cameras are used and the camera I eventually received didn’t work. I also have to pay to return the item.

16 juillet 2023
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Réponse de Film Camera Store

Hello Paul, all of our cameras are marked as used but refurbished within the product description (please read carefully). Many thanks

Noté 1 sur 5 étoiles

The camera doesn't work

The camera that I ordered doesn't work. I have tried to contact the company by web message, web chat, phone and email, so far without success

24 juillet 2023
Avis spontané
Logo de Film Camera Store

Réponse de Film Camera Store

Hello Naomi, we are sorry we missed your messages. As a small business, we aim to answer all calls and emails etc within three working days.

Furthermore, We have now messaged you about your inquiry.

Many thanks.

Noté 5 sur 5 étoiles

camera is perfect

camera is perfect! very fast delivery! thanks so much!

2 juillet 2023
Logo de Film Camera Store

Réponse de Film Camera Store

Thank you Mia! we hope you enjoy your new camera:)

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