Can’t fault the service, ring arrived on time. Very good communication about process of ring and when it was out for delivery. Very pleased with the overall quality and service.
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Lisez les avis des autres
Purchased diamond tennis bracelet advertised as 8 TCW, arrived as 7.25 TCW according to a trusted jeweler in Brighton. Not a huge loss, a bit more than 100 quid but I don't like people who do busines... Voir plus
The diamond bracelet I bought was fantastic, Mrs was over the moon and I was with the quality and craftsmanship. Brilliant bracelet, brilliant service
Excellent communication. My bracelet arrived on time and I loved the box it came in, the LED lights made it feel more special! Thank you Fine Diamond!
À propos de l'entreprise
Écrit par l'entreprise
Jewellery Trading Company Ltd is a UK-based, family-run business with three generations of heritage in jewellery manufacturing. Our legacy of fine craftsmanship and trust has been shaped through our brands — Sunshine Diamonds, celebrated for timeless quality, and FineDiam, launched to serve our global audience with modern elegance. We are committed to excellence in every piece we create — from bespoke engagement rings to luxury fine jewellery. Registered Address: Ground Floor (Rear), 35 Greville Street, Hatton Garden, London, England, EC1N 8TB
Coordonnées de contact
Ground Floor (Rear), 35 Greville Street, Hatton Garden, London, England, EC1N 8TB, London, Royaume-Uni
- +447872022311
- sales@finediam.com
- finediam.com
4,5
Excellent
191 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 6 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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I bought a white gold and diamond ring
I bought a white gold and diamond ring; it is lovely, size in point. I was keeping up with the delivery date and I love it 10/04/26
11 avril 2026
Avis spontané
Received my ring it was even better…
Received my ring it was even better than I expected, fitted perfect and excellent quality.
2 avril 2026
Avis spontané
Réponse de Finediam
We’re thrilled to hear the ring exceeded your expectations and fits perfectly. Enjoy it, and we’d love to welcome you back again soon! 😊
Just the personal thing that I was…
Just the personal thing that I was looking for and a quick service was given
Thank you
27 mars 2026
Great experience
Great experience with brilliant product, price and service.
Bought a 2ct lab grown diamond for my wife, and she loves it.
11 mars 2026
So easy to order and delivery was fast
So easy to order and delivery was fast. The communication was very good and the whole experience was smooth.
The product is just as described and I am very pleased. Will use this company again for sure.
16 mars 2026
Avis spontané
Beautiful diamond earrings presented in…
Beautiful diamond earrings presented in a special light-up box, which really made them sparkle ✨ Good communication too as I opted for screw backs, which took longer to arrive but arrive they did - on time. Lots of accompanying literature and very detailed authenticity certificates. Great company to deal with; I shall be buying again when I next ‘need’ a special piece of jewellery 🤩 Thoroughly recommend 10/10!
6 mars 2026
Beautiful Ring and great service
Beautiful Ring and great service. Communication was good and the ring came with documentation and in a lovely light up box. Definitely recommend.
11 mars 2026
Avis spontané
Great customer service the ring looks…
Great customer service the ring looks bigger online but still a lovely ring.
18 février 2026
Réponse de Finediam
We’re glad you’re happy with the ring and our customer service. We always aim to present our jewellery as accurately as possible — enjoy your beautiful piece! 😊
affordable!they gave certification with…
affordable!they gave certification with the items specs..
27 février 2026
Réponse de Finediam
We’re glad you appreciated the affordable price and detailed certification — transparency and quality are our priority. Enjoy your jewellery!
Diamond Claw Set Half Eternity Ring
This is my 4th purchase and I am really pleased with the quality of the jewellery and the excellent service. Won’t order from anywhere else!
5 mars 2026
Avis spontané
Réponse de Finediam
We’re thrilled to be your go-to for diamond jewellery — quality and excellent service is what we strive for every time. We look forward to serving you again! 😊
Good product does just what it said…
Good product does just what it said delivery good very pleased
25 février 2026
Réponse de Finediam
We’re delighted you’re pleased with your purchase and smooth delivery. Enjoy your jewellery, and we hope to serve you again soon!
Fabulous Love Them
Beautiful earrings so good I purchased a second pair they come in a lovely illuminated box perfect as a gift.
Cannot believe the quality for the price and a good size 0.50 ct thank you for an excellent service throughout.
28 février 2026
Avis spontané
Réponse de Finediam
We’re thrilled you loved your diamond earrings so much you came back for a second pair! Perfect sparkle, great size, and gift-ready presentation is exactly what we aim for.
Valantine gift
Waited in anticipation for my earrings and when they arrived l was amazed and delighted by how beautiful they were! FANTASTIC value and very sparkly,in a lovely presentation box complete with a valuation certificate, a great company.l would totally recommend to all my friends and family and l will be using Finediam again for diamond jewelry purchases.
12 février 2026
Avis spontané
Réponse de Finediam
We’re delighted you love your diamond earrings — beautiful sparkle, great value, and presentation is exactly what we aim for. Thank you for recommending FineDiam, we look forward to serving you again!
Nice ring
Nice ring. Didn't take too long. Ring looks as described but I'm not an expert.
16 février 2026
Réponse de Finediam
We’re glad you’re happy with your diamond ring and the quick delivery. Each piece is crafted to match our description and quality standards — we hope you enjoy wearing it! 😊
5 star bracelet
Excellent value , customer service great , beautiful tennis bracelet with substantial clasp , lit up box which was very nice suprise , only negative was I waited over 2 weeks but it was worth the wait when it arrived , also insurance certificate includeb
21 février 2026
Avis spontané
Réponse de Finediam
Hi Jackie,
Thank you so much for your lovely review!
We’re delighted you’re happy with your tennis bracelet — especially the substantial clasp and the light-up presentation box (we love that surprise moment too 😊).
As each FineDiam bracelet is carefully made to order and quality checked before dispatch, it can sometimes take a little longer — but we’re so pleased you felt it was worth the wait.
Enjoy your beautiful diamond bracelet, and thank you for choosing FineDiam.
Warm regards,
Mr LR
Customer Support Manager
FineDiam
Highly recommend these jewellers
Highly recommend these jewellers! Ordered my tennis bracelet on 5th feb & arrived today! Super fast considering it was made to order! Communication was on point as well & the price you are paying for such brilliant quality is unmatched! Will definitely be shopping with these guys again!
19 février 2026
Avis spontané
Réponse de Finediam
Hi Jordan,
What a fantastic review — thank you!
A made-to-order tennis bracelet arriving quickly and exceeding expectations is exactly what we aim for at FineDiam. We focus on combining premium diamond jewellery craftsmanship with competitive pricing, so it’s wonderful to hear that stood out to you.
We look forward to creating your next piece of diamond jewellery.
Best wishes,
Mr LR
Customer Support Manager
FineDiam
Unhelpful. No updates. Order not fulfilled from 8th February 2026. No reply. Telephone contact numbers unavailable.
This is my review trying to contact these people. Hopeless. Will ask for a refund.
UPDATE:- I manage to get a message reply. What happened was it had run out of stock and they won't receive the new stock until this Friday. The Customer Service person assured me my refund is on the way. Why couldn't someone have answered my ever growing emails and explained. Having said that, the Customer Service woman was very nice.
16 février 2026
Avis spontané
Great service
Great service and lovely ring had to exchange as originally too big but my fault they changed no questions and posted quick
27 janvier 2026
Réponse de Finediam
Hi Simon,
Thank you for your kind review!
Ring sizing can be tricky, so we’re always happy to make exchanges smooth and stress-free. I’m glad the replacement was handled quickly and without hassle.
We want every FineDiam ring — whether engagement, wedding, or diamond dress ring — to fit perfectly and feel special.
Warm regards,
Mr LR
Customer Support Manager
FineDiam
Good contact with me let me know when…
Good contact with me let me know when my parcel was coming
Replied really quickly through WhatsApp which I totally preferred
3 février 2026
Réponse de Finediam
Hi Steven,
Thank you for your feedback!
We know customers appreciate quick and direct communication, which is why WhatsApp updates are something we prioritise. Buying diamond jewellery should feel exciting — not uncertain — so we’re pleased you found the process smooth and responsive.
Thank you for choosing FineDiam.
Best regards,
Mr LR
Customer Support Manager
FineDiam
Beautiful bracelet
Beautiful bracelet, very competitive price, great communication with the company. Prompt and friendly service.
27 janvier 2026
Avis spontané
Réponse de Finediam
We’re delighted to hear that you love the bracelet and found our pricing competitive. It’s great to know our communication and service met your expectations. Your kind words truly mean a lot to us.
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