Flyawayparking Avis 27

Absolutely disgraceful…. DO NOT USE THEM
We arrived at car park 6 level 5, only 1 man working… told us to go to floor 6 he then asked for 10.00 cash, asked him for a receipt and said it was all online/.. we then arrived, called and went straight to voicemail, eventually got through as was told car would be 44 mins.. this was at 1.05am.. we went to the right level, after at least 8 calls asking where my car was they eventually delivered at floor 3 and didn’t tell me… that was at 3.54am. Nearly 3 hours!!! My car stunk of cigarettes and ash all over the carpet…. Absolutely disgusting and will NEVER USE THEM AGAIN!!! Don’t book as also a furthe 16.00 to pay!!!!

This company runs scams on customers, on the 11/05/2026, I had to wait 30 min for them to collect my car, almost lost my flight, and on the 18/05/2026, drop off time was at 23h45, they showed up at 2h15 am, I had to send my wife and my toddler home by UBER whilst I waited for the car to be delivered, and just like the hundreds of customers that complain, the left the car at level 3, knowing very well that I was waiting at level 5 to collect it, and then called me from an unknown number to say that they dropped the car at level 3 and that the key was on behind the wheel. This needs to stop...Absolutely outrageous!

On our return to Gatwick we waited for one hour and ten minutes for our car to be brought to the collection point.

Cowboy company!
Absolutely horrified by the way these people think it’s acceptable to treat other peoples belongings.
I am reaching out on here as not only did I have a terrible experience with this company, but I can only imagine the people who have lost there keys feel. I have found SOMEONE ELSES CAR KEYS IN MY CAR (Volkswagen key with Turkey eye key ring) - please reach out Milly Rose Melbourne - you can find me on Facebook.

Now for how they think retuning my car with 0 miles in the tank, not even 1 - adding 1600 miles to my mileage - denting and scratching all the back of the car - and leaving it some where god knows where - to allow it retuned so filthy!
Not only that, letting us wait over 1.5 hours upon landing to be retuned the car and being told numerous amount of times it’s pulling into the terminal, it’s 5 minutes away.

A joke to say the least, please avoid.

I hope I can reunite these keys with the rightful owner. I know the registration of your car so will need to confirm

CON - Avoid. Took 1 hour 30 for car to arrive and we weren’t the only ones. They lie about wait times and don’t park the cars anywhere near the airport. Don’t use this company or any of the others that do this for Gatwick as it’s the same people under different company names!

DO NOT USE THIS COMPANY

Was over an hour's wait for the car. Not worth any of your money. They're not based near Gatwick and they're really poorly inefficient.

STAY WELL CLEAR!
1.5hrs to drop my car off, 2.5hrs waiting for it to be collected. Very rude on the phone and to add insult to injury. Stolen items from my car. Money (my fault for leaving in there I suppose) chargers, an overnight bag. Awful service! Border line legal to be honest! I have a GPS tracker in my car, it was driven at nearly 80mph in a 30mph zone. This information will be shared with the police.

This is a con site, they clearly have a field and a few drivers and they hide behind multiple identities, iPark, Exec Parking, Fly Away Parking...to name a few - all of them have a contact number ending in 088.

They turned up late for the collection and last night told us 30/45 mins - ok .....2 hours and 15 later they turned up, on the wrong floor and blamed us. They stopped answering phone calls and there were multiple customers in exactly the same or worse circumstances

DO NOT USE THIS COMPANY !!
I have never experienced such a shambles on any meet and Greet they are not a legitimate company just a guy with a mobile, a field and aggressive non communicative drivers !
At the drop off they were late to pick up, had to pay the parking and very rude. but that was nothing compared to the pick up. Sensing how poor they were I called 45 minutes before we arrive at the car park there was a queue of 5 couples all waiting for their cars. The first were waiting over 2 hours before we even arrived and they had a child in a buggy ! Despite numerous calls from all of us we all waited, they lied about traffic, flat batteries and were very rude, We waited 1.5 hours for our car which arrived finally with an aggressive rude driver
The price isn't as advertised as you pay the parking car charges. Please avoid them they are a total shambles !!!

We booked with them and they did not live up to the service they state on their advertising. We arrived at Gatwick after telling them 30 minutes before we were on our way and someone turned up 40 minutes after we had arrived. Then when we returned to Gatwick we called them on landing as asked to do and we are waiting where we are supposed to and over an hour later we are still waiting for someone to deliver our car, This company do not do what say they are going to do.

Probably the worst meet and Greet ever.
Rang 30 mins before arrival to confirm, told to go to parking 6 level 5 . There was no kiosk to hand the key in as you'd expect, rung 3 times for the driver to collect my keys , waiting 55 min ,then a guy turned up, he couldn't hardly speak English and looked like he had been sleeping rough that week , NO receipt for key and had to pay £22 for parking because of his delays in collecting the car , this is not how it works .
Its not WAIT , MEET AND GREET!!!!!

We will never ever use this cow boy company again! Hidden costs for starters! Rude and ignorant staff also! Drop off was not too bad, but not great!
When we landed coming home, I called them at baggage reclaim like they told us to and were told to go to the meeting point car park. We then waited 1hr 20 mins for the car to be brought to us! We were frozen! When I called them for the second time to see where they were, the man on the phone put the phone down on me! No apology nothing!
Disgraceful company and should not be advertising as meet and greet!! AVOID THEM AT ALL COSTS!!!!!

This terrible company wanted extra money to pay for parking on arrival.
This terrible company left me to pay extra money for parking on departure.
This terrible company arrived late to pick up my car.
This terrible company arrived late to return my car.
Will never use them again or recommend them !

The worst service . Waited over an hour for someone to pick up my car. On return went to the short stay car park but noone arrived. An hour later someone called telling me to go to the Drop Off Zone where he parked the car and just walked off. Just received a car park fine because No Drop Off zone fee had been paid. DO NOT USE THESE PEOPLE. CRIMINAL.

Car drop off wasn't too bad as I only had to wait around 15 mins.

However collection after my trip was a major issue. I had to wait an hour after being told 10/15 mins repeatedly. I was also told 5 mins just entering terminal and any moment now etc. What they failed to realise is that I can and was tracking my car on the app and could see exactly where they were hence my confusion to them lying. I confronted the driver who exclaimed nothing he could do as he is just the driver and almost behaved as if he isn't part of the business.

Absolute scam of a company. AVOID AT ALL COSTS.
Paid £35 up front. Arrived at the agreed meet point at Gatwick exactly when we were told to. Called them and they said “we’ll be with you in 2 minutes.” Waited. Called again, “2 minutes mate.” Called 4 times in total. Waited 45 minutes in the freezing cold with a flight to catch. Then they just stopped answering. Completely ghosted us.
We had no choice but to park somewhere else last minute (costing us even more money) to actually make our flight. Not once did they call us back. Not once did they check if we were okay. Nothing.
Called them 90 minutes later and suddenly they “don’t know who we are” and had the cheek to accuse US of not being at the right spot, despite them telling us on the phone multiple times they were coming to our exact location. The bloke on the phone was aggressive, rude, and spoke to me like I was the problem. Absolute scumbag behaviour.
£35 gone. No service. No refund. No apology. Nothing.
Then I checked the other reviews and realised we’re far from the only ones. This company is full of complaints for exactly the same thing. Taking people’s money, ghosting them at the airport, then gaslighting them when they ring up. These aren’t a parking company, they’re thieves. Pure and simple.
If you’re flying out of Gatwick, do yourself a massive favour and book with literally anyone else. Don’t give these criminals a single penny of your money.
Still waiting on my £35 refund. Won’t hold my breath.​​​​​​​​​​​​​​​​

Wow, I thought our experience was bad, but reading the rest of these reviews we came off lightly. We phoned as instructed half hour before, and was told to pay £10 more, we had two cars and so had to pull over and transfer the money. I have never had to do this before, but felt I had little choice and not a good start to a holiday. The process actually went through smoothly, and they returned the cars without waiting too long. What really gripes me is that my dad has a bag of loose change, probably had 5 or 10 pounds for cars parks and the like. Well, they stole this. Not the bag just the cash and even left one of those plastic trolley tokens. I mean, who does that? I'm going to be much more careful in the future who I trust.

Awful, make you wait around for ages so you end up paying additional parking charges. Have to call repeatedly before anyone answers or gets back to you. Told us it would take an hour to get our car back when we landed due to traffic - it was midnight on a Thursday.

Con artists at best.

Absolutely shocking experience, easily one of the worst services I’ve ever used.

From the start, communication was terrible. I followed their instructions and called ahead, yet when I arrived at Gatwick there was no one there. I ended up waiting around for 45 minutes, repeatedly calling and being told “someone is coming” with no real update or urgency. It got to the point where I was genuinely worried I was going to miss my flight because of their incompetence.

Things only got worse from there. When I returned, I discovered they hadn’t even moved my car for the entire duration of my trip. It had just been left sitting in the terminal car park the whole time, completely defeating the purpose of paying for a parking service in the first place.

On top of that, I was forced to pay the driver £10 at both drop-off and collection, which was never made clear upfront. Then, to make matters even worse, when I tried to leave the airport, I was hit with a £280 charge at the barrier because the car had been left there for 3 days. Completely unacceptable.

Rude staff, zero accountability, hidden costs, and a service that simply wasn’t delivered. Avoid at all costs.

They don't deserve one star. Made us late on the way out and on our return, despite calling them to let them know we had landed as requested they were rude and said they weren't ready and put the phone down and then proceeded to be an HOUR late. Three other couples before us had the same issue. The guy who dropped off did not care. Rude and please don't waste your money on this joke of a meet and greet