Franco Manca Avis 

430
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Appalling: the Canary Wharf restaurant is 10 minutes away from us - but it took an hour to deliver. We ordered for delivery via Just Eat. The pizzas were cold and soggy - tasted horrible!. No way to c... Voir plus

Noté 5 sur 5 étoiles

Pranziamo e ceniamo spesso da franco manca earls court a Londra da anni e ci troviamo benissimo per la cortesia la professionalità e la qualità degli ingredienti. Un forte ringraziamento a Tommaso Chr... Voir plus

Noté 1 sur 5 étoiles

Showed to our table by the world's most miserable waitress. We waited 30 minutes without service whilst the same miserable waitress meandered around and other staff walked by. Eventually we decided to... Voir plus

Noté 2 sur 5 étoiles

Cheltenham branch. Always had a good experience on previous occasions but our visit on Saturday lunchtime has spoilt it for us. Initially told us they couldn't accommodate us but the restaurant was mo... Voir plus

À propos de l'entreprise

  1. Restaurant

Informations provenant de diverses sources externes

Franco Manca - Sourdough Pizza. The pizza is made from slow-rising sourdough (minimum 20 hours) and is baked in a wood burning oven.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

430 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,6

Tous les avis

(430)

52 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Franco Manco Portrush

Went to Franco Manco Portrush. Service was very slow. The dough was soggy and the toppings were very scarce. Not a good pizza. Our bill was wrong as we were overcharged for our wine and charged for a drink we did not get. The ultimate insult was that they had added 10% "discretionary surcharge" Many people got up and walked out when they were not prepared to wait any longer for their food. Overall AWFUL. We will probably never be back as there are so many other very good restaurants in Portrush.

26 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Covent Garden worst pizza ever

Horrible pizza even worst the service!
Pizza was tasteless and ….
We asked for a Marinara with Parma Ham and they cooked in the oven! The Manager said they have two different Parma ham !!!!!???!!?one of them can go in the oven
Only one red wine available on the menu…
For real guys
We missing the old Fm style …the only and the real one
Omg
Never back again

28 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional pizza!

Just had my usual pizza (vegetarian) delivered (Stoke Newington branch) and it was even better than usual. Really tasty. Everything perfect!

21 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Rude and unfair treatment

The waiter was terribly rude, I visited here on 13th of January at 1pm with my party, and unfortunately, our experience was less than satisfactory. Upon arrival the waiter told us that all tables were booked and left us waiting in the cold for about half an hour.

To our surprise, another group arrived without a reservation (we overheard them) during our wait, and the waiter promptly seated them. I went in and confronted him and the other party admitted that they didn't have a reservation and then they left! We felt deceived and frustrated, especially given the presence of a child in our group and the freezing weather.

Obviously we also left, and went to one of the other several restaurants in East Dulwich...

I really think the management need to review the booking system and the professionalism of their staff as what we experienced this weekend was just awful.

13 janvier 2024
Avis spontané
Noté 2 sur 5 étoiles

Appalling service from staff at Exeter branch.

Took my girlfriend to Franco Manca Exeter branch for a birthday treat. I really wish I had gone somewhere else now.

Food was good however, the customer service was appalling. After waiting a long time to be seated, we made our order.

For some reason, they served our main course before the starters? When it was pointed out that we wished for starters first, staff seemed startled by this request. How can they get this so wrong? Their own menu even mentions starters as "pre pizza"? No apology from staff for this.

Among others, the starters included Beef Ragu with bread (included). Unfortunately the bread was not served and we had to ask for it. Things feeling awkward now and once again, no apology from the staff who seemed a bit stumped by us simply asking for what we had ordered.

Pizzas came out after a long time waiting. Waiting to pay the bill took far too long as well.

Overall, the food was good but the service was appalling. The waiting staff seem disinterested in their jobs and going by the glum look on their faces, probably don't want to work there. It was difficult attracting their attention for the things described above. No one even asked us if everything was OK with our meal.

Took my girlfriend there hoping for a nice time and walked out feeling worse. Paid the bill and at least they had the decency not to include the service charge. Doubt I'll ever go back again and wouldn't recommend it to anyone.

13 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Manager was rude

Wimbledon Branch- Manager was rude. Refused to honour voucher when app was broken.

10 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

No show

I ordered from Franco Manca for the first time this evening, at around 7pm, via Just Eat. The estimated delivery time was 7.30 to 7.50, which then changed to 7.45 to 8.05. It never arrived - I eventually phoned at 8.45 and was told it had been ready for some time but there was no driver available, with a very 'not our problem, talk to Just Eat' attitude. So I've opened a can of soup. Won't be ordering from them again.

4 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful - St Paul’s branch

Awful, rude and disgraceful service from a franchise it wasn’t expected of. I urge anyone that doesn’t want to lose their appetite after getting vile treatment from staff to take their business elsewhere

23 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Slow service

Slow service. Waited half an hour only to be told that they didn’t have what I ordered. What a mess this place is.

27 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Aleksandrs

Send them email about booking, no answer for three days. Call them on that day they said all booked now. I said that I need a table for three people, I was told that I will have to wait a maximum of 15 minutes. I came and waited for 40 minutes and thew queue hasn't moved an inch. The customer service is horrible. Never again, avoid this disrespectful treatment. If you don’t have space, say so.

21 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Franco Manca St Andrew’s Square…

Franco Manca St Andrew’s Square Edinburgh is amazing! We ordered pizza throughout the day for work lunches and they were nothing short of amazing! Quick food, lovely hosting and amazing pizza! Erica and the team I are fabulous!

The most authentic pizza in Edinburgh. ❤️🎉

7 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

A new level of bad

Easily the worst pizza i’ve ever seen / tasted, had to collect after 3 hrs awaiting delivery, convinced the somehow burn’t & stone cold pizzas were the same as had been cooked hours earlier, looked as though they been kicked around the room and scraped off the floor into their boxes with a tennis racket, pizza itself was a thin as a rolling paper with little to no sauce or cheese, i honestly believe the box itself would have been a better tasting, more nutritious meal. Avoid at all costs, i’ve had pizzas make me ill in the past that i’d sooner eat a second time before eating from Skanko Manko again, absolutely disgusting in both appearance and taste.

27 novembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Soggy bland chewy pizza

Soggy bland chewy pizza. Asked for Parmesan cheese, waitress just shrugged. You know the Italian hard cheese you grate on pasta and pizza in Italy ? Needdd something to give it done flavour.my kids could make better at home. Horrible soggy mess
Ordered glass of red wine which was awful.

18 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great food, great service, we will be back!

A really enjoyable meal at the Bishopsgate restaurant with friends - thank you to Priyal for the service. Despite (no doubt) being run off her feet, Priyal was attentive and gave first class customer service.

As a party of 4, our meals were delicious and excellent value for money. It was a lovely lunch and we will be back again soon!

16 novembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Visited the Greenwich branch

Visited the Greenwich branch, customer service was poor, staff not very helpful. Overcharged for an additional pizza. Queried this and asked for a refund but was advised we had to fill in a form and wait 5 days. Refund has not been credited to my account.

31 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Popped in for a quick Bite at Franco Manca ,Hove and our first time at Franco Manca was excellent.Geniunely one of the tastiest pizzas I have ever had.The price was more favourable then the usual suspects we visit and the service prompt,non fussy and friendly.Well done Vincenzo and team.We will be back.

4 novembre 2023
Avis spontané

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