FRANKING SUPPLIES Avis 

Fraudulent sales practices. Rang saying stocking rolls and just checking that 4 boxes would be enough. Fortunately my colleague knows that this would be too big an order for us. When she told me I rang via last number called. I asked immediately to talk to a Manager
. I was put through to Faye (Office Manager). I said what had happened and she said that no one would have said that. She then offered to send the recording of the phone call. In her email with the recording attached
“At no point during the conversation did she claim to be preparing anything. This was simply a courtesy call, placed on August 12, 2026, to check if you currently require any supplies.” Clearly in the recording the woman uses intentionally confusing language. Obviously an extremely dodgy company with employees who are obviously complicit in the con. Avoid

If I could give 0 stars I would. This company is not our supplier but calls regulary to ask us if we would like to place our "usual order". We have no usual order as we have never purchased from this company.
I have repeatedly asked them to remove our details from their system, but they still call regularly, sometimes multiple times a day. Researching their company shows their supplies are overpriced, and if you try to return an order, they will claim they never received it back. Best practice with this company is to hang up as soon as they give the company name, and block the number if you are able.

Cold calling scammers

I worked for a serviced office company and they have called me today asking about our franking machine supplies. Luckily they had already tried to do this to me before in March while working at another one of our buildings so was familiar with their tactics.

Awful they've been getting away with this for so long and preying on the naive. I wonder how many people actually fall for it and pay these crooks?

They called and spoke to one of my staff saying that they were our till roll supplier and conned her into saying yes we do need till rolls and they then sent them costing twice what we normally pay. Do not intend to pay bill and they can come and collect..

Honestly, shame on you.

They call every few months with the script "just checking X amount of this and X amount of that will be enough for your next order - please confirm". We have never ordered from them and our franking machine supply needs are virtually zero. They are hoping to get through to someone who just says yes because it sounds like a repeat order when it is NOT.

Each time I ask to be deleted from their call list they say "no problem" and then in comes another call a few months later: "hi, just checking X boxes of this and X boxes of that will be enough to see you through the next few months". Please.

Biggest scam I’ve never placed the order this morning I received the call for 3 boxes of thermal rolls and they want 109 pounds for it in the market you can buy same box of 5 pounds
Such a rip off

Seems to be a massive scam to trap people with orders and then bill them for it.

As others have said received a call from this company this morning saying they were our franking machine supplier (which they are not). They asked us to confirm our usage to which I agreed with what they said.

They then sent a link to an order form via a document signing services which rings alarm bells as we have a central team dealing with POs and ordering. I assume it's an attempt to get inexperienced staff to commit to something and then charge it back to their company.

Googled the name and lead me to this Trust Pilot where others have been scammed and experienced the same thing.

I would give 0 star. They are blackmailing other companies. I am not sure how they can operate in the UK!

We never set up an account with 'Franking Supplies' they cold called our business and duped a young colleague into placing an order.
What Franking Supplies do is state 'that we are your supplier and are calling to top up an ongoing supply of....'
It is funny how so many people have the same complaint and feel that they have been scammed.
I have requested that Franking Supplies collect the unwanted credit card rolls and they have refused to do so, but if we don't pay they stated that we will be dealing with their company solicitors!
Well done! thanks for that!

AVOID AT ALL COSTS!!

Judging by the other reviews, we're not alone in this situation.

Unfortunately they called and spoke to our receptionist. Said they were calling from our usual supplier (we don't have a usual supplier as we don't use our franking machine but she wouldn't know this!) and asked if we required 2 more inks and 2 lots of labels. No price was mentioned on the telephone, or on their order form.

All of a sudden we receive an overdue invoice reminder for just shy of £400 (£394.80).

The package is unopened and has been returned today by special delivery.

We will NOT be paying the invoice.

Will be reporting to Trading standards.

Keep calling pretending to be our supplier. One of our receptionists was duped into get a a cartridge from them as they told us that ours was due to be replaced and when it did turn up and was fitted it caused the machine to stop working as it leaked everywhere as not a genuine product and used very poor ink!!!

They still keep hounding our offices despite us telling them we already have a fixed contract with another company.

We are not interested in their poor quality service and appalling sales techniques, so avoid at all costs!!

DO NOT USE

I would give Franking Supplies company minus 10 stars if I could. Insidious sales practices, continued unsolicited calls, emails and prepopulated order forms designed to catch out staff into ordering from them. I have reported them to the Information Commissioner.
UPDATE despite them saying they don't sent unsolicited emails, they have been asked NUMEROUS times to remove our details from their database and cease contact and refuse to do so. Hence the referral to the information commissioner. Insidious, underhand practices exploiting naivete of new and inexperienced staff.
SECOND UPDATE
please do close my account, I am happy to forward EVERY email I have sent you asking you to remove my details which you have failed to action. I've now spent far too much of my working day dealing with this and will engage with you no further.

Very dodgy tactics, prentend to be your supplier - cold calling and suggesting you're running low on Franking Machine ink and lables. Very bad business model. Avoid like plaque!

Appealing business practices that include entrapment and bilking.

Would recommend franking supplies , really good prices and works out cheaper to go here ,was hassle free and I had really quick delivery as I was needing them urgently.
The girl I spoke to was really helpful in advising me with the best option and getting it all sorted out asap for me!! thank you I will be ordering from you again :)

Spoke to janey in regards to my till rolls really helpful and even done an offer quick service will be using again.

AVOID - absolute scammers. They pretend to be your supplier for "Franking Supplies" and mislead you into placing an order.

How this company can receive any genuine 5 star reviews is beyond me. People are either gullible, don’t shop around or on the company payroll/commission structure. Probably the latter.

We have on many occasions told them never to call our company again yet they continue to call and manipulate and attempt to convince staff into believing they are our genuine supplier.

We now publish your name and details in a weekly email to all 400 staff to be aware of your unethical scamming tactics.
(I have listened to many of our internal call recordings over the years and your fraudulent sales script hasn’t changed at all!)

“I am just calling to see if two inks and two boxes of labels will be ok for the next 6 months” no it will not!

This company resells inks and labels at heavily inflated prices. We nearly got caught out when you convinced one of our employees you were our supplier and luckily we returned the overinflated rubbish you sent us years ago!

Alicia/Lacey/Aaron/Kathleen - avoid the lot of them.

Under no circumstances should you pay any invoice to this company. Disgusting behaviour.

SCAM ARTISTS

They will speak to the office Jr and pretend we are existing clients. They send a link to confirm the order which has no mention of money or how much the items cost. Apparently they send the invoice with the goods. After speaking with them they charge £65 for an ink that costs £6 elsewhere.
The order confirmation does not mention payment either.
Total scam company. Disgraceful.
Its hard to believe a company like this still exists in 2025 UK. Get a real job!

SCAMMERS

They pretend to be your supplier for "Franking Supplies" and mislead you into placing an order.

Thankfully, my brand new colleague knew nothing about how many we needed so asked me, and I was able to show him how our phone systems have a built in safety feature which highlighted to us that the number has been flagged on our phone providers list as SPAM/SCAM Telemarketer.

He hung up, thank god.

We have issued a report to the ICO in regards to this matter as a breach of GDPR as they have been told by us on a recorded call to delete our details.