FRANKING SUPPLIES Avis 

SCAMMERS

They pretend to be your supplier for "Franking Supplies" and mislead you into placing an order.

Thankfully, my brand new colleague knew nothing about how many we needed so asked me, and I was able to show him how our phone systems have a built in safety feature which highlighted to us that the number has been flagged on our phone providers list as SPAM/SCAM Telemarketer.

He hung up, thank god.

We have issued a report to the ICO in regards to this matter as a breach of GDPR as they have been told by us on a recorded call to delete our details.

Scam company. Franking Supplies LTD, absolute #### they try to get you to order supplies for franking machine making out they are your usual supplier, however they charge £90 for a "compatible" cartridge you can get for £8 on Amazon.

These people prey on junior/new staff in an attempt to sell their crap.

Since writing this review, I've been asked to give "further information" including a phone number together with the following message...

"We only process orders when an order form has been sent for consideration, then returned to us placing an order. In order for us to acertain whether you are a fake review from a rival company, please provide details so that we may investigate."

Firstly, our company works in the digital age and rely on email rather than expensive post and we would not think about entering an industry to push that sort of vintage trade, so rest assured that we would not even think about becoming a "rival company" (or better known as "competitor" to those who see the world in a slightly less violent view.

Secondly, we have never ordered from you, never would. We do have a franking machine however, it's via a reputable company and to be quite FRANK (see what I did there, hehe), that machine has been sat there, feeling unused and gathering dust like the two by 4 brown Lego brick I found on top of my fridge freezer (I think it's supposed to be yellow, but still, very dusty).

So to reiterate, the franking machine we do have, has seen less action in the past 5-6 years than Cat Sooty, and we put her down in 2020, so, we would not require your services (which we have told you on many occasions).

I would not provide you with our phone number as you'll simply just keep calling. You called this morning, you should remember as I laughed when you mentioned your company name.

SCAM
we neverwork with this company who sent us Products without permission with an invoice.
all will be mailed back to them!!
SCAMMERS

Answer- your company falsely pretended that we are regular customers and that we buy products from you, we never had any business with you. We will except you to collect the boxes you have left.
We are now in Decmber, January is a month away!

I am extremely disappointed with the practices of Franking Supplies UK. Our charity received an unsolicited sales call that resulted in unauthorised agreements and attempts to charge us for nearly £400 worth of supplies. The representative requested order confirmations and signatures from a member of our reception team who is not an authorized signatory, which is highly unprofessional and unethical.

Despite their push for signatures, we have not received the supplies they claim were ordered. After reviewing other Trustpilot reviews, it appears this is not an isolated incident, but part of a concerning pattern of behavior. We have reported this matter to Trading Standards and will be blocking their number to prevent further contact. I urge other charities and businesses to be cautious and aware of these deceptive practices.

Scammers! Never used this company but they called a member of my staff whilst I was on holiday lying and asking if we want our regular order. Never used them before.We don't even use the product they sent. Then to make it worse they email a request for payment after the 30 days return date is over. Just spoke to my member of staff who is very upset to have been scammed in this way. Obviously this will be referred to trading standards and hopefully this rogue outfit will be fined and stopped from trading.
Scams like this this need to be shut down.

Really positive experience with Amber and Faye who were really helpful in advising us on the correct products for our franking machine. Quick and easy service and worked out a lot cheaper than our previous supplier.

I can only repeat what others have said regarding the company's cold calling and asking reception staff if they want to repeat an order. They state they are a place to get cheap stationery supplies. They are not. Their costs are more than double where we usually get our supplies. Have asked to be removed from their contact list.
I can assure you I am a genuinely conned client.

Unsolicited phone call to one of our branches. Made it sound like we already have an account with them - I have been sent the phone call recording as proof which I will be using against them. No details given to open supplier account, no costs disclosed for the item or delivery, no returns/cancellations process explained. Absolute scam and reporting to trading standards.

Fast, reliable and consistently professional with friendly staff. A stress free business relationship that will continue that way for years to come.

Totally agree with the previous one star reviews, cold calling, suggest to junior members of staff that it is a regular order they are accepting, no prices given prior to order being sent, our small company then incur the cost for returning an unsolicited order. Totally unprofessional and unacceptable.

Quick delivery, decent service, friendly staff. Thanks a lot.

Scammers. Once again, we received another unsolicited call from these charlatans. As others have said they try to con you into thinking you have an account with them by saying do you want the usual 2 inks and 2 labels. They seem to try their luck every 6 months or so. Lots of receptionists and secretaries must fall for this all the time. I spoke to the manager and she told me I was a miserable git - which is probably right – I was rather miserable with having to put up with the very dodgy and probably criminal sales tactics – S2 Fraud Act 2006, Fraud by false representation. Avoid at all costs. Will be reporting to Trading standards.

Firstly I have to say the staff are paid minimum wage, are stuffed into a one room environment that is beyond unsatisfactory. I saw the HSE sign but no fire extinguishers or signage. Which surprises me considering the amount of paper stuck to all walls including fire exits.

There is no CRM database in use , look at their website. No social media presence, the staff are using post-it’s for leads. I would draw your attention to companies house and accounts filed for this company and another company called PSUK lettings - both balance sheets are interesting and the lettings company I can find nothing on them in Thanet the people ringing you are being employed to do a job and are working from training given to them and are trying to do the best job they can to pay bills etc - we need to look at the employers! I met a lovely bunch in the cramped room I went to today and I feel for them. This environment shouldn’t be allowed it’s unsafe, the staff are underpaid and are selling a product that’s cheaper on Amazon and delivered next day.

Be nice to the people calling you it’s not their business.

With the vast number of 1-star reviews here all sharing similar experiences of pressurising sales tactics, misleading people and dishonesty (which I too experienced this week), perhaps the team at Franking Supplies UK ought to turn inwards and ask themselves ‘maybe we are the problem?’

Constantly calling our offices insisting that we usually order form them which we do not. Having asked to be removed from their database several times, they do not listen or respond. Reporting to Trading Standards

SCAMMERS - It is very clear from the other reviews that this company is unethical in it's operations and cold calling business model.

They called the business and our young member of staff answered, they spoke as if they were processing a recurring order rather than seeking new business, this is so unethical and preys on people either bing confused, new or young.

I have listened back to the phone call and It makes me sick listening to the tactics they used, at no point did they make it clear that they were cold calling for new business or that they would be invoicing a product since no value (£) was given.

Distance selling laws clearly ignored here, I very much look forward to the company going bust once trading standards hear the call!

As to the reply from the business: Stop hiding behind the “we can’t verify”, you know what you are doing, simple as that! You can try and get this review removed all you want and if you do I will send the recording to trust pilot also.

Excellent company all staff I have spoken to are really helpful and my order always arrives within 1-2 days would always recommend this company especially with their great prices

Absolute scam. Called reception team when we were busy & asked if we wanted our normal order!!! We have never ordered from this company beforehand. Have informed Trading standards

No worries about returns or customer service issues-they've got it covered.

They are always prompt and polite-a pleasure to do business with.