FRANKING SUPPLIES Avis 

136
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

AVOID AVOID AVOID.....I would leave a minus If i could. This company rang in my first week. Hi your franking supplies are due would you like your usual order. I then receive an invoice for over £322 a... Voir plus

Noté 1 sur 5 étoiles

Cold calling scammers I worked for a serviced office company and they have called me today asking about our franking machine supplies. Luckily they had already tried to do this to me before in Ma... Voir plus

Noté 1 sur 5 étoiles

Totally agree with all the other comments here. How on earth is FRANKING SUPPLIES UK LTD allowed to continue to trade??? Some loser called Amber phoned in connection with 'our order' and outright li... Voir plus

Noté 1 sur 5 étoiles

If I could give 0 stars I would. This company is not our supplier but calls regulary to ask us if we would like to place our "usual order". We have no usual order as we have never purchased from this... Voir plus

À propos de l'entreprise

  1. Construction & fabrication

Informations provenant de diverses sources externes

uy franking ink cartridges for Pitney Bowes, Neopost & Francotyp Postalia small business franking machines online from Franking Supplies UK. Since we first started trading in 2000 Franking Supplies (UK) Ltd has been the cheap place to get all ...


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,3

Tous les avis

(136)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have always been pleased with the…

I have always been pleased with the prompt delivery and good quality of the products, the customer service is always second to none. I would and have recommended this company to many people.

11 avril 2021
Avis spontané
Logo de FRANKING SUPPLIES

Réponse de FRANKING SUPPLIES

Thank you, pleased to be of service

Noté 5 sur 5 étoiles

Great Service

I have used Franking Supplies for a number of years and always find them to be reliable, orders are delivered quickly, the products are great quality and customer service is excellent.

7 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service, order arrived quickly & great quality products, will certainly be using them again.

7 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

Fantastic Customer Service.
Very professional when placing my order and despatched exactly asper my instructions.
Will definitely use again and reccomend.

31 mars 2021
Avis spontané
Logo de FRANKING SUPPLIES

Réponse de FRANKING SUPPLIES

Thank you Mike

Noté 4 sur 5 étoiles

Good Service

Came on here just to have a wonder and have seen all of these reviews? I think most of the negative reviews may have got this company mixed with 'The Franking People'?

I have been using Franking Supplies for a couple of years now and none of these reviews describe the Franking Supplies that I know. I wouldn't be worried about buying from here, ever since I have been using them I have received nothing but great service.

30 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

If I could give this company 0 stars I…

If I could give this company 0 stars I would, conned my mechanic who knows nothing about the card machine into buying till rolls by say they are our usual supllier.

Only spoken to them on email they never discussed anything with the director of the company!

I said to them send me a return postage lable I'll send them back as they wherent even the right ones for my my machine, but they still expect me to send them back and pay for postage when they called me so its not my mistake I'm not paying for them.

29 mars 2021
Avis spontané
Logo de FRANKING SUPPLIES

Réponse de FRANKING SUPPLIES

We would like to take this opportunity to address labelling our company with the word ‘Scam’ or ‘Scammers’.

As a company we are beginning to find this ongoing and unverified accusation a clear defamation of our business and will seek advice on challenging and removing this specific label going forward. This word is thrown about care-lessly, in what seems to be a ‘sheep like’ following of previous accusations and without justification or proof.

We NEVER send unsolicited goods. Goods are only sent on an agreed order that has been made by a person that has advised they are responsible for ordering and agreed to place an order in their name. All our calls are recorded for training and quality and can be referred to on individual cases where necessary. We offer our customers a no quibble 30-day return policy. We understand that sometime errors may occur by either party and so if you have any queries regarding an order that has been placed, please contact us promptly to enable us to have the oppor-tunity to resolve any issues. If you have failed to respond to our normal invoice payment reminders, and the in-voice is 90+ days overdue and you have not responded with a query, then we will continue our normal collection processes to recover payment or return of goods. This is the same for any company.

The very nature of part of our business is, as with all telephone sales companies, subject to high criticism and for this reason we take all complaints seriously and of course expect some negativity regarding feedback from time to time. We have been trading for over 20 years and serve around 40 thousand customers, of which we have many regular and valued customers. We are mindful of the fact that customers generally take the time to leave a review when they are disgruntled with a service, rather than praise. We are also aware that many comments follow suit of other 'defamatory rants' rather than providing ‘constructive and helpful criticism’, to which the Trustpilot site was originally intended. We would rather spend our time constructively improving systems that are brought to our ‘di-rect attention’ than spend time arguing individual cases via a third-party website. Should you wish to resolve your query please contact us directly with your invoice number and full details – 01843 602277

Noté 5 sur 5 étoiles

Excellent

Used this company for years and never had a problem. Spoke to multiple different members of staff and all are extremely helpful and friendly. My orders always arrive on time and I wouldn’t go anywhere else!

18 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Had these phone on and off over the…

Had these phone on and off over the years pretending to be our franking company. Once when I first started for the company, I agreed and she sent a fax through to be signed and agreed, luckily I realised then it was a scam. I usually now just say you aren't our supplier and are a scam and get hung up on.

11 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Scam, not official suppliers

Received a scaremongering call reference a lack of ink in the UK, laughable. We deal direct with Pitney Bowes and I have been able to order from them. When questioned he didn't know what type of machine we had. When I mentioned who our supplier was he then told me he was calling on their behalf, I put the phone down.

16 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Beware this company are scammers

Beware this company are scammers. They will call pretending to be your normal supplier and then send you items you did not want nor order. You will then get an invoice for these at extortionate prices. You can find the same items for a fraction of the cost. Avoid at all costs. Have reported them again to the Trading Standards for breach of statutory selling obligations. If you receive anything from them send it back or refuse delivery

19 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Disingenuous with dubious sales tactics

We were phoned by a lady called Jade who heavily implied to a member of staff she was reordering labels and ink for us, despite never having used this company before.

She asked for the ‘person who deals with the franking’ not the person authorised to pay invoices, and pushed for a sales order to be signed and returned with no prices on - no doubt these would have been extortionate.

This company is disingenuous, employ dubious sales tactics and we will never be using them.

Luckily we have all of their calls on our call recording system....

14 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

SCAM - Be alert

They will call and get someones name, then send you goods (Franking cartridges) in our case that you don't need and then send you an invoice for them and try and make you pay.

We will not pay them and will simply ask for them to be collected.

8 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers. Stay away, they are pretending to be your regular supplier and trick staff in to buying their products.

2 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Scam alert

Scam alert. Called my practice and led staff to believe that they are our regular supplier. Very dishonest,

1 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

ZERO STARS STAY AWAY

I would of gave zero stars if possible. Please BEWARE of this company,they will try and trick you into thinking you are ordering from your usual supplier. The work ethics of this company is non exsistent. Stay away from this so called company,rude and dishonest people

16 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Dishonest and rude

Echoing what everyone else has said; received a phone call from Tara on an anonymous number who opened the call with "I'm calling from your franking machine supplier. Just checking if you need to place another order for the next 4 months".

For one she didn't even confirm the name of the business she was calling from, secondly we don't even use them (after getting the company phone number out of her and checking on Google). thirdly we don't deal with companies that dial anonymously.

Generally rude. Was sighing when I told her I couldn't put her through and would have to check and get back to her. Stay away.

5 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Pathetic

Every 5 star review is written by a member of the sleezy, unskilled sales team.

15 octobre 2020
Avis spontané

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