Fresh Start Waste Services Avis 226

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The onboarding process was very easy and Oliver has been very professional and extremely helpful throughout. Thank you very much Oliver. I would highly recommend Fresh Start.

Noté 1 sur 5 étoiles

Completely abhorrent service Completely abhorrent service. Made countless mistakes and now refusing to let us leave. They want us to send a letter of notice to end our contract, not before 6 mont... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been dealing with fresh waste for over 6 months now and recently needed a meduim skip a gentleman called Jason really helped us and got the skip out very quickly and the service was amazing w... Voir plus

Noté 5 sur 5 étoiles

Amazing service as always. Claire and the team try to do their upmost best to accommodate any requests we have regarding our weekly bin lifts. I have been a customer for over 5 years now and having an... Voir plus

À propos de l'entreprise

  1. Service de gestion des déchets
  2. Service de collecte d'ordures ménagères
  3. Centre de recyclage

Écrit par l'entreprise

Established in 2006, family-run Fresh Start Waste Services provide commercial business waste management solutions including bins, skips and RORO's to Greater Manchester, Merseyside, Cheshire & Lancashire. We operate our own Materials Recycling Facility handling all commercial waste from Card, Plastic, Food, Glass, Paper, Metal, Wood and much more! As a carbon conscious waste management company, the environment is at the heart of everything we do. We encourage our customers to segregate at source and reward those efforts with reduced costs. This creates a win-win solution for customers who enjoy fair costings and reduced carbon impact.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 5 sur 5 étoiles

Great company

We have been working with Fresh Start now for over a year and have always found them to offer a friendly and professional service. We are in the process of moving all our waste requirements to them as we are so happy with the service they provide. Jason in particular has been exceptionally helpful in answer all our queries.

16 mars 2026
Noté 1 sur 5 étoiles

Broken Wing Mirror

One of their vans hit my car and broke my wing mirror, the driver failed to stop and report this damage. I called the company to inform them, they said to email them and they would get in contact with me to sort it out. I have the van on CCTV footage causing the damage and had sent this to them as proof of the accident. It has been a month and I have sent numerous emails and received no response from this company.

30 janvier 2026
Avis spontané
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Réponse de Fresh Start Waste Services

Hi. We believe this has been dealt with and is being resolved.

Noté 1 sur 5 étoiles

1 Star - should be lower

I pay freash start to collect my commercial waste - they havent collected my bin for 10 weeks despite weekly calls and them promising to collect it the following week. The customer services manager Anita was particularly terrible - arguing with me about me calling up to request that they collect my bin or give me a vaild reason why it had not been collected on the 10 previous occasions. Very poor customer service. Certainly wouldnt recommend.

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Jessica was ABSOLUTELY fantastic

Jessica was ABSOLUTELY fantastic. Very attentive, very efficient and courteous!

11 février 2026
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Réponse de Fresh Start Waste Services

Thanks Russ. We will feedback to Jessica.

Noté 5 sur 5 étoiles

Good customer service

The problem has been solved quickly and efficiently

11 février 2026
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Réponse de Fresh Start Waste Services

Thanks Robert, much appreciated

Noté 5 sur 5 étoiles

Top service by Jason

10 février 2026
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Réponse de Fresh Start Waste Services

Thanks Paul, we will let Jason know. Thanks for taking the time to leave this review

Noté 5 sur 5 étoiles

Good service

Good service. Recommended. Nothing is too much trouble.

19 janvier 2026
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Réponse de Fresh Start Waste Services

Thanks Sarah

Noté 5 sur 5 étoiles

For several years now

For several years now, I've been recommending Fresh Strat to numerous clients, and about a year ago, we transitioned to using their services at our office as well. My initial interaction was with Claire, who has been my main contact since then. This week, amidst drafting new contracts, I successfully transitioned two more clients over to their services.In conclusion, Claire has facilitated a smooth process, and their service is consistently reliable—they promptly inform us of any potential issues. Despite encountering more affordable options, our priority as a service-oriented company is quality over minimal cost savings.Highly recommended.

26 décembre 2025
Avis spontané
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Réponse de Fresh Start Waste Services

Thanks Lauren. We will feedback to Claire and the team. Much appreciated

Noté 5 sur 5 étoiles

Fresh Start - Claire Dunn, Account Manager

We have worked with Fresh Start Waste for many years and have always found their service very reliable. On the rare occasions, we had any problems, we would contact Claire Dunn our 'go to person' at Fresh Start. She always went over and above to resolve any issues and we cannot praise her enough.

6 novembre 2025
Avis spontané
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Réponse de Fresh Start Waste Services

Kudos to Claire will be fed back. Thank you Gail for your lovely review

Noté 5 sur 5 étoiles

Very professional

Easy to access, and very swift response from Fresh start's team. Very professional.

15 décembre 2025
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Réponse de Fresh Start Waste Services

Thanks so much for taking time to leave us this great feedback.

Noté 4 sur 5 étoiles

Overall happy

Claire from fresh start deals with any issues we have promptly and they are resolved as quick as possible 😀

27 novembre 2025
Avis spontané
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Réponse de Fresh Start Waste Services

Thanks Leanne, we will let Claire know and appreciate you taking the time to leave a lovely bit of feedback.

Noté 5 sur 5 étoiles

Using them for around 2 years so far.

I've been using Fresh Strat for a couple of years, instructed on behalf of various clients. We also moved to them at our offices about 12 months or so ago.
My initial conversation was with Claire and she's been my point of contact ever since.
This week (still in the throws of creating the new contracts) I have moved 2 more clients to them.

In summary, Claire has made it very easy and their service is reliable (we are immediately informed if there has been or will be an issue) and it's good value.
I have seen cheaper solutions advertised but we are a service company and we prefer good service over trying to save a very small percentage.

Well recommended.

20 novembre 2025
Avis spontané
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Réponse de Fresh Start Waste Services

Thank you Rick for your feedback, we really appreciate it and have let Claire know.

Noté 5 sur 5 étoiles

These guys have been great

These guys have been great, super helpful, really quick to arrange deliveries or make any amendments to our delivery schedule. Owen has always been hugely helpful on the phone. Would definitely recommend

20 novembre 2025
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Réponse de Fresh Start Waste Services

Wonderful review, thanks so much, we have let Owen know

Noté 5 sur 5 étoiles

Jeff Lawson was so helpful and sorted…

Jeff Lawson was so helpful and sorted out the new set up of collection of waste from my Spa. Also arranged for a one off collection to clear the excess I had accumulated while waiting for the new contract papers. Well done Thank you

20 novembre 2025
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Réponse de Fresh Start Waste Services

Fantastic feedback, we have let Jeff know. Thank you

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