Losing our mum was a tough experience for our family and we are so grateful for the kindness and compassion given to us by all the staff at A E Jolliffe. They treated mum with care, dignity and respec... Voir plus
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Lisez les avis des autres
When I first met Danielle at Lesley Shands she was just so caring. She explained each step of the way and although I was devastated at the loss of my husband, she really did help and made everything... Voir plus
L'entreprise a répondu
Kind and courteous to our needs when mum passed away. Listened to our thoughts and ideas for her funeral, which went very smoothly without a hitch. Both Danni and Natalie were extremely good at listen... Voir plus
L'entreprise a répondu
Exceptional friendly, professional service. All the staff are a credit to the company and they treat everyone with dignity throughout difficult times. A special thank you to Danielle at Lesley Shand C... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Écrit par l'entreprise
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Coordonnées de contact
Leigh Road 7, BH21 1AB, Wimborne, Royaume-Uni
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Excellent
1 k avis
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A E Joliffe & Son
Douch Family Funeral Directors (Joliffe & Sons) recently organised the cremation for my mother. They were entirely professional and helpful throughout. I would especially like to thank Adrian for his kindness.
8 avril 2025
Réponse de Douch Family Funeral Directors
Pippa, thank you for taking the time to make such a lovely review. We are so pleased the funeral of your mother went well, and that we were able to support you at this difficult time. Kind regards.
From Adrian and the rest of the team at AE Jolliffe & Son.
Great communication and advice given
Great communication and advice given. Marcella recommended a florist and a venue for the reception after the funeral.
Very professional throughout.
15 avril 2025
Réponse de Douch Family Funeral Directors
Dear Jill,
Thank you so much for your kind words – it truly means a lot. It was an honour to support you through such a difficult time. I’m so pleased the recommendations were helpful and that you felt well looked after.
When I had the privilege of meeting your mum, I was struck by her beautiful smile and kind soul. It was clear how much she meant to those around her, and I feel grateful to have played a small part in honouring her life.
With heartfelt thanks. From Marcella & the rest of the team at Ives and Shand Funeral Service.
Réponse de Douch Family Funeral Directors
Many thanks for taking the time to leave a review. It was our privilege to be able to support you. Best Wishes. From Gemma and the team at Albert Marsh Funeral Directors.
Really welcoming and friendly
Really welcoming and friendly made me feel at ease from the moment I phoned them. Nothing was too much trouble and the team worked with me to ensure everything was exactly how we wanted it.
11 avril 2025
Réponse de Douch Family Funeral Directors
Thank you Andy for your lovely review. It was our pleasure to assist you with your loved ones funeral, and making sure the funeral was exactly how you wanted it to be. It was a fitting tribute to a lovely man. Kind regards. From Adrian and the rest of the team from AE Jolliffe & Son.
Mums send off
Everything was made so easy at a difficult time, very compassionate and understanding,
14 avril 2025
Réponse de Douch Family Funeral Directors
Many thanks for taking the time to leave a review. It was our privilege to be able to guide you at such a difficult time. Best Wishes. From Gemma and the rest of the team at Albert Marsh Funeral Directors
The ceremony service was perfect
The ceremony service was perfect, all of the family committed it was the perfect send off for our dad Adrian and Anna where most helpful and very kind and considerate towards everyone. We would highly recommend anyone eles having the service hear.
7 avril 2025
Réponse de Douch Family Funeral Directors
Thank you so much for your kind review. We are so pleased that you chose to hold the funeral in our ceremony room and that Anna led a wonderful service in saying goodbye to your beloved Dad. Kind regards. From Adrian and the rest of the team at AE Jolliffe & Son.
Everyone was so helpful at a very…
Everyone was so helpful at a very difficult time for my family. The ceremony room was beautiful where we held the wake afterwards.
31 mars 2025
Réponse de Douch Family Funeral Directors
Thank you Tilly for your kind review, choosing to have the service at All Saints, Hampreston followed by refreshments in our ceremony room was the perfect choice for you to say your goodbyes. All of us at AE Jolliffe respected and loved Pam having helped her through recent loss and also by her being a member of our Bereavement Group. We therefore felt privileged to be there at this very sad time. Kindest regards. From Adrian, Debbie, Helen and the rest of the team at AE Jolliffe & Son.
Réponse de Douch Family Funeral Directors
Thank you Terence for your kind review and for giving us the opportunity to help you and your family at such a sad time. Using the Sheila Kendrick Ceremony Room to hold the service meant that it could be made very personal. Kindest regards. From Adrian, Helen, Debbie and the rest of the team at AE Jolliffe & Son.
Friendly and helpful staff
From the first contact through to the service at their private room the whole experience was exceptional,
very friendly, caring and compassionate staff who helped to organise and recommend everything that we needed, Made a difficult time so much easier.
7 mars 2025
Réponse de Douch Family Funeral Directors
Thank you Steven for taking the time to leave such a lovely review. We are pleased that you chose to hold your ceremony in our Sheila Kendrick Suite at our premises which gave us the opportunity to make it a very personal service for you and your family. Kind regards. From Adrian, Helen and the rest of the team at AE Jolliffe & Son.
Special People
It is difficult to find words adequate enough to describe the love,care and attention My family and I have received from all at Joliffe's during the past few weeks. Naming and listing is not needed, without exception, every member of the team share the same approach. We owe them all a debt of gratitude in enabling us to achieve exactly the farewell we desired.
10 avril 2025
Avis spontané
Réponse de Douch Family Funeral Directors
Thank you, Eddie for your lovely review. I am so pleased that we gave Phyllis the farewell that you and your family desired.
Kind regards. From Kerry, Helen, Debbie and the rest of the team at AE Jolliffe & Son.
Exceptional help and compassion
Having lost both my parents within 8 months of each other it was really comforting to know that everyone at Douch Family Funeral Directors in Ferndown were so kind and caring during such a heartbreaking and emotional time for myself and my family.
21 mars 2025
Réponse de Douch Family Funeral Directors
Hi Simon, thank you for your lovely words. It has been a particularly difficult time for you and your family having lost your parents so close together. We were very honoured to look after your parents and your family, and the services were a fitting tribute to them. Kind regards. From Adrian, Helen and the rest of the team at AE Jolliffe’s.
Would definitely recommend.
Experienced staff, no 'hard sell', good communication & the compassionate approach one would hope for from a funeral director.
24 mars 2025
Réponse de Douch Family Funeral Directors
Thank you for taking the time to write a review and for your kind sentiments Sarah. We are so glad you were happy with how we handled the funeral arrangements. We wish you all the very best. Kind regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.
Adrian
Adrian, Helen and all of the staff at A E Jolliffe Ferndown, made us feel very comfortable, they always made time to answer our questions.
Excellent service throughout such a difficult time.
7 mars 2025
Réponse de Douch Family Funeral Directors
Hi Gill, thank you for your lovely words. It was an honour to look after your brother and your family during this difficult time. The service in our ceremony room was the perfect setting to personalise your goodbye to him. Kind regards. From Adrian, Helen and the rest of the team at AE Jolliffe’s.
Everything was taken care of Adrian and…
Everything was taken care of Adrian and Helen are great talked us through everything. The service was excellent our thanks to Anna it was a celebration of life.
Thank you all once again.
20 mars 2025
Réponse de Douch Family Funeral Directors
Dear Les, Thank you so much your lovely review. It was our privilege to look after your loved one and yourself during this difficult time. Anna Spendlowe conducted a lovely service in our ceremony room, and the tributes were very fitting for a lovely lady. We were pleased to make a difficult time that little bit easier for you. Kindest regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.
Adrian was very helpful and showed…
Adrian was very helpful and showed great empathy, he explained the whole process and what our options were. Helen was very helpful in arranging order of service, floral tribute and photo slideshow. The day went very well, we didn’t feel rushed and the celebrant supplied by Jolliffe’s was excellent.Many thanks to Adrian and the team at Ferndown.
20 mars 2025
Réponse de Douch Family Funeral Directors
Thank you Paul for taking the time to leave a review and your kind words. We really do appreciate it. Kind regards. From Adrian, Debbie, Helen and the rest of the team at AE Jolliffe & Son.
Mrs K F Seers (deceased)
Adrian, Helen and the rest of the team were all fantastic, very helpful, keeping us informed of everything, and no matter what we asked or wanted, nothing was too trouble much for them, they also did a wonderful job of making my mother look lovely for when we visited her in the chapel of rest. I will be eternally grateful to them for making my mothers send off perfect. The service and eulogy by Anna was also perfect
6 mars 2025
Réponse de Douch Family Funeral Directors
Thank you Sandra for your lovely review. It was lovely to hear that you were pleased with choosing to hold the ceremony in the Sheila Kendrick Ceremony Room at our premises to give your dear Mum the funeral service she deserved. We will pass your kind comments on to Anna Spendlowe who officiated at the service as well. Kind regards. From Adrian, Helen and the rest of the team at AE Jolliffe & Son.
Réponse de Douch Family Funeral Directors
Thank you, Tony, for your kind 5-star review. It was an honour to support you in arranging a special farewell for your wife. The intimate service in our chapel was truly personal, and having your beautiful black Labrador, Rosie, there made it even more heartfelt—she was such a good girl throughout. We’re so grateful for your kind words and pleased we could help make the day just as you wished.
Best wishes to you and your family. From
Marcella, Helen and the rest of the team at Ives & Shand Funeral Service.
Making a difficult time much easier
I cannot imagine a company that would take more care of our loved ones. At every stage, the folks at Lesley Shand are lovely to deal with and extremely helpful. The whole process from planning, right through the funeral was conducted with the utmost dignity and care.
11 mars 2025
Réponse de Douch Family Funeral Directors
Thank you Andy for taking the time to leave such a lovely review. It was a pleasure to work alongside you to give Graham a fond farewell. Take care of yourself and each other. With kindest regards. From Danielle and all the team at Lesley Shand.
Excellent service and support…
Excellent service and support throughout such a difficult time. Great people who gave great advice and ensured everything went smoothly and fully in accordance with our wishes
11 mars 2025
Réponse de Douch Family Funeral Directors
Dear Steve,
Thank you for taking the time to review our services.
It was a true honour for us all at James Smith’s to care for a wonderful lady who gave so much to the community of Swanage and to look after you and your family at such a difficult time.
We wish you all the best for the future, Elise and the team at James Smith Funeral Directors.
Really kind and thoughtful service made…
Really kind and thoughtful service made the whole experience much easier at such a sad time
4 mars 2025
Réponse de Douch Family Funeral Directors
Thank you, Jamie for taking the time to leave this positive review, and most importantly for entrusting Mum into our care and allowing me to handle the arrangements for you. It was a privilege to look after you and Mum. Best wishes from Peter and the rest of the team at Lesley Shand Funeral Service.
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