Douch Family Funeral Directors Avis 

1 236
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When I first met Danielle at Lesley Shands she was just so caring. She explained each step of the way and although I was devastated at the loss of my husband, she really did help and made everything... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kind and courteous to our needs when mum passed away. Listened to our thoughts and ideas for her funeral, which went very smoothly without a hitch. Both Danni and Natalie were extremely good at listen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional friendly, professional service. All the staff are a credit to the company and they treat everyone with dignity throughout difficult times. A special thank you to Danielle at Lesley Shand C... Voir plus

Noté 5 sur 5 étoiles

It’s the 2nd time I’ve used Ives & Shand. They were very helpful and happened to have their partner funeral directors AE Joliffe & Son closer to us so my Dad could rest near us. They were lovely, and... Voir plus

À propos de l'entreprise

  1. Entreprise de pompes funèbres
  2. Service de crémation
  3. Directeur funéraire

Écrit par l'entreprise

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Écrit par l'entreprise

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(1 236)

140 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional friendly & totally professional.

Exceptional friendly, professional service. All the staff are a credit to the company and they treat everyone with dignity throughout difficult times. A special thank you to Danielle at Lesley Shand Corfe Mullen.

23 juillet 2026
Noté 5 sur 5 étoiles

The staff at Lesley Shands are just so very caring and professional

When I first met Danielle at Lesley Shands she was just so caring. She explained each step of the way and although I was devastated at the loss of my husband, she really did help and made everything that bit easier to cope with and explained everything in detail. Natalie, the receptionist has also been brilliant and also so very caring. Nothing was too much trouble for either of them and it was an absolute pleasure to pop in to see them. They were also so very reverend about everything and never rushed me when a decision had to be made. I would thoroughly recommend them.

23 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much Kate for your kind review. It really means the world to us.
I'm so pleased that we were able to support you and help make such a difficult time a little easier.
Thank you for putting your trust in us, and for taking the time to recommend us.
We wish you nothing but the very best as you continue to remember Graham with love.
Kind regards. From Danielle, Natalie & all the team at Lesley Shand Funeral Service

Noté 5 sur 5 étoiles

You were so kind

You were so kind, so caring, so thoughtful, so competent. Everything about the location, the setting and the experience were first class.

22 juillet 2026
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Réponse de Douch Family Funeral Directors

Dear Michael

Thank you for lovely review. It has been my privilege to look after you all. Our setting here is certainly a beautiful space for a personal goodbye.
Kindest Regards. From Kerry and the rest of the rest of the team at A E Jolliffe & Son.

Noté 5 sur 5 étoiles

The whole process was straightforward…

The whole process was straightforward and easy, inspite of issues we had with the coroner, the company managed the potential delay in a very professional and compassionate way. The funeral staff were excellent on the day of the funeral and the whole service went very smoothly and perfectly fitting for our mother.

15 juillet 2026
Noté 5 sur 5 étoiles

Good customer service

Gemma was helpful in making the process of organizing everything as painless as possible in what was a very difficult time. Would highly recommend.

15 juillet 2026
Noté 5 sur 5 étoiles

Kind and courteous to our needs when…

Kind and courteous to our needs when mum passed away. Listened to our thoughts and ideas for her funeral, which went very smoothly without a hitch. Both Danni and Natalie were extremely good at listening to us and we had a great experience under their care and guidance.

16 juillet 2026
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Réponse de Douch Family Funeral Directors

Thank you so much for your kind review. It was a privilege to support you at such a difficult time.
We're so pleased to hear that you felt listened to and that your mum's funeral went smoothly. Knowing that we were able to help create the farewell you wanted means a great deal to us.
Thank you for trusting us with your mum's care. Take care of yourself and each other.
Kind regards. From Danielle, Natalie and the Team Lesley Shand Funeral Service

Noté 5 sur 5 étoiles

I the care of my husband was second to…

I the care of my husband was second to none. Nick Douch was kind and very helpful and did a wonderful job. Thank you

16 juillet 2026
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Réponse de Douch Family Funeral Directors

Dear Mrs Young,

Thank you for taking the time to leave such a lovely review. It was a privilege to care for Christopher and support you and your family at such a difficult time. Your kind words are greatly appreciated and will be shared with everyone involved.

With best wishes,
Nick and all at Douch & Small

Noté 5 sur 5 étoiles

It’s the 2nd time I’ve used Ives &…

It’s the 2nd time I’ve used Ives & Shand. They were very helpful and happened to have their partner funeral directors AE Joliffe & Son closer to us so my Dad could rest near us. They were lovely, and the service was too. They made it as easy as possible considering the difficult time it was. Thanks to everyone that contributed to giving my Dad a beautiful send off.

2 juillet 2026
Noté 5 sur 5 étoiles

Thanks for your help

Very sympathetic, very attentive, ready to help in any way they could. Video link very much appreciated.

30 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Mrs Jeffries

Thank you for taking the time to leave us such a positive review, it's very much appreciated. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Noté 5 sur 5 étoiles

Amazing support

Amazing support, care and service for my dad’s funeral. Can’t recommend enough. Took all the stress away during a difficult time.

2 juillet 2026
Noté 5 sur 5 étoiles

What a send off

I wanted a funeral for my step Mum that was a true celebration of her life , i was able to carry out the ceremony myself , it made it personal , i was support with this with all at A E Jollife, i would totally recommend them , the Ferndown branch were amazing , even letting me do the flowers. We had an amazing photo show , music and dancing. What better way to send off a loved one.

22 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Kerry, thank you for your wonderful feedback. It certainly was a funeral that was unique and we were so pleased you used our onsite ceremony room to create the funeral you wanted for your Step Mum. From the slideshow to the dancing, to the music choices and the flags and flowers, it was perfect. Thank you for allowing us to help with your goodbyes to her. Kindest regards. From Adrian and the rest of the team at A E Jolliffe's & Son.

Noté 5 sur 5 étoiles

Oliver & the team at Albert Marsh in…

Oliver & the team at Albert Marsh in Wareham did a fantastic job upto & including the day of dad's funeral & i felt that they truly cared throughout. We used them around 4 and 11 years ago when my grandparents sadly passed.

24 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Sam,

Thank you for taking the time to leave such a lovely review. It was my pleasure to help you and your family during this difficult time.

Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.

Noté 5 sur 5 étoiles

Professional and empathetic

Professional and empathetic. Elise made me feel I was in good hands and made sure everything went smoothly.

26 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Miles,

Thank you for your feedback, which is very much appreciated and thank you again for allowing us to look after your mum.

I’m so pleased to read of your approval of the funeral service we organised for you in your review.
Kind regards. From Elise & the rest of the team at James Smith Funeral Directors.

Noté 5 sur 5 étoiles

When you lose your lifelong partner…

When you lose your lifelong partner everything just becomes a dark deep trial. I was very fortunate to receive kind professional support and guidance from Douch Funeral Directors particularly from Amy Turvey.
She provided everything that my family needed with grace and kindness. The recommendation of caterers and Ellie our celebrant were perfect. Thank you ❤️

25 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Jenny, thank you for taking the time to leave such a lovely review.  It was a pleasure to look after the funeral arrangements for Ken and it’s good to know that you were pleased with everything we did.  All the best. From Amy & the team at Douch & Small Funeral Directors.

Noté 5 sur 5 étoiles

Wonderful Team

The team were sympathic, understanding, non pushy, efficient, knowledgeable and helpful. Couldn’t ask for more at this very sad time.

22 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Lida,

Thank you for taking the time to leave a review, it was my pleasure to help you and your family during this difficult time.
Kind regards. From Ollie and the rest of the team at Albert Marsh.

Noté 5 sur 5 étoiles

Val Leaks Funeral

The office staff and those who were there on the day of the funeral were extremely helpful and made the very sad occasion so much easier to deal with.A big thank you to you all.

22 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Ray

Thank you for such a lovely review. It was our privilege to look after Val's funeral arrangements and assist you and the family during this difficult time.
Kind regards. From Emma and the rest of the team at Albert Marsh.

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