Douch Family Funeral Directors Avis 

1 237
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Losing our mum was a tough experience for our family and we are so grateful for the kindness and compassion given to us by all the staff at A E Jolliffe. They treated mum with care, dignity and respec... Voir plus

Noté 5 sur 5 étoiles

When I first met Danielle at Lesley Shands she was just so caring. She explained each step of the way and although I was devastated at the loss of my husband, she really did help and made everything... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kind and courteous to our needs when mum passed away. Listened to our thoughts and ideas for her funeral, which went very smoothly without a hitch. Both Danni and Natalie were extremely good at listen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional friendly, professional service. All the staff are a credit to the company and they treat everyone with dignity throughout difficult times. A special thank you to Danielle at Lesley Shand C... Voir plus

À propos de l'entreprise

  1. Entreprise de pompes funèbres
  2. Service de crémation
  3. Directeur funéraire

Écrit par l'entreprise

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Écrit par l'entreprise

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(1 237)

140 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Val Leaks Funeral

The office staff and those who were there on the day of the funeral were extremely helpful and made the very sad occasion so much easier to deal with.A big thank you to you all.

22 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Ray

Thank you for such a lovely review. It was our privilege to look after Val's funeral arrangements and assist you and the family during this difficult time.
Kind regards. From Emma and the rest of the team at Albert Marsh.

Noté 5 sur 5 étoiles

Dad's Funeral

There was clear communication and understanding from the start. Everything went smoothly, my requests were well considered and respected and the whole affair was fitting for my Father.

19 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Giles,

Thank you for taking the time to leave a lovely review, it was a real honour to help organise your fathers funeral and assist you during this difficult time.
Kind regards,. From Ollie and the rest of the team at Albert Marsh.

Noté 5 sur 5 étoiles

Wonderfully friendly staff

Wonderfully friendly staff

11 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Alan, thank you so much for your kind words.
We are grateful to have given Mum such a beautiful, personal farewell in our ceremony room, with her closest loved ones present.
Look forward to seeing you for that cup of tea soon.
Kind regards. From Leanne, Nelly and all the staff at Lesley Shand Funeral Service.

Noté 5 sur 5 étoiles

Professional

Elise and her team were wonderful, from start to finish. We were so grateful for her guidance, kindness and compassion during a very, very difficult time for the family.

9 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Siobain,
Thank you so much for your kind words. They mean so much to me and I will pass your thanks onto the team.
It was a privilege to support you and your family during such a difficult time, and we're grateful you placed your trust in us. Wishing you all the best for the future.
Kind regards. From Elise and the rest of the team at James Smith Funeral Directors

Noté 5 sur 5 étoiles

Words are simply not enough

Words are simply not enough. Unable to fault the entire service in any way shape or form. I speak for the whole family, thankyou! The staff, without exception faultless!

9 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Sue,

Thank you for your incredibly kind review. Your words mean so much to me and the whole team.

It was a privilege to help guide you and your family through such a difficult time, and I am touched by your appreciation. Thank you for placing your trust in us.

With my very best wishes,

Marcella

Noté 5 sur 5 étoiles

Very Professional funeral for my wife

Very nice service and facilities in Ferndown. I had several meetings about my wife's funeral with Adrian and Debbie. They were very professional and supportive. The funeral was planned as a burial at Wimborne cemetery. We visited the chapel and graveyard with the Superintendant and it was a very reassuring experience. The order of Service was drafted and then reviewed and the final version was just what I wanted.
On the day they arranged and played the music which was a great help.
All in all my family were very pleased with the whole day and my wife had a smooth committal.
Thanks to Douch for everything.

5 juin 2026
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Réponse de Douch Family Funeral Directors

Thank you, Chris, for taking the time to leave such a lovely review and for giving us the privilege to look after you at such a very sad time.

If we can be of any further help to you, then please just give us a call.

Kindest regards,
Adrian, Debbie, and the rest of the team at AE Jolliffe.

Noté 5 sur 5 étoiles

Very professional

Very professional. Lovely staff. Nothing was too much trouble. Definitely recommend.

2 juin 2026
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Réponse de Douch Family Funeral Directors

Thank you, Julie, for taking the time to leave such a lovely review. Thank you also for giving us the opportunity and privilege to help you at such a very difficult time. Kindest regards, Debbie, Adrian, and the rest of the team at AE Jolliffe & Son.

Noté 5 sur 5 étoiles

Very compassionate and professional…

Very compassionate and professional service given. Nothing was too much trouble. Special thanks to Marcella

3 juin 2026
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Réponse de Douch Family Funeral Directors

Dear Mark,

Thank you for taking the time to leave such a kind review.

I very much appreciate your comments and am grateful that I was able to support you and your family during this difficult time. It means a great deal to know that the service and care provided were of comfort to you.

Thank you for placing your trust in us and for allowing us to look after your aunt's funeral arrangements.

Kindest regards,

Marcella and the team at Ives & Shand

Noté 5 sur 5 étoiles

Great service at a sad time.

Great service at a sad time.
Always kept me upto date on what was happening

29 mai 2026
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Réponse de Douch Family Funeral Directors

Dear Nicola,,

Thank you for your kind words and for taking the time to leave a review.

We are pleased that we were able to support you and your family during such a difficult time and that you felt well informed throughout the arrangements. Keeping families updated and providing reassurance every step of the way is very important to us.

Thank you for placing your trust in us, and please accept our best wishes to you and your family.

With kindest regards,
Marcella and the team at Ives & Shand

Noté 5 sur 5 étoiles

Friendly, reassuring and calm

Albert Marsh from Wareham are Friendly, reassuring and calm from first meet to after the funeral.
They always answered the phone, responded to emails quickly and were welcoming and helpful if we called in too. All the staff are really kind, professional and experienced.
Everything was organised for us and it was just as we all agreed. Thank you.

26 mai 2026
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Réponse de Douch Family Funeral Directors

Thank you for taking the time to leave such a lovely review. It was my pleasure to help arrange Vernon's funeral and assist you during this difficult time.
Kind regards,
Ollie and the rest of the team at Albert Marsh

Noté 5 sur 5 étoiles

Ceremony of life.

From our first meeting to the ceremony of life we held for my father, the experience was respectful, dignified and supportive. Every detail along the journey was meticulously managed, calm and composed. We can’t thank Kelly and her team enough for their support.

12 mai 2026
Noté 5 sur 5 étoiles

Peter was very respectful

Peter was very respectful. Explained everything thing clearly from start. The service was sad but conducted so well. No pushy selling

29 mai 2026
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Réponse de Douch Family Funeral Directors

Thank you, Kathy, for taking the time to leave this lovely review, and most importantly for entrusting your Dad into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family.

Best wishes, Peter and the team at Lesley Shand Funeral Service.

Noté 5 sur 5 étoiles

Everyone was kind

Everyone was kind, polite and thoughtful, and I really appreciated the fact that whatever they were doing they were all so smart in their appearance when meeting with the family.
It all made the experience so much more comforting.

14 mai 2026
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Réponse de Douch Family Funeral Directors

Many thanks for taking the time to leave such a lovely review. It was an honour to guide you throughout. Best Wishes. From Gemma and the team at Albert Marsh Funeral Directors.

Noté 5 sur 5 étoiles

Professional and caring service

Very professional service provided by Amy from start to finish. Caring and considerate at all times, keeping us updated on everything throughout. Took all the stress out of what was a very sad occasion for our family. Highly recommend.

8 mai 2026
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Réponse de Douch Family Funeral Directors

Dear Sandra

Thank you for your lovely review and kind words about out services. It really is appreciated to hear such feedback. Kind regards. From Amy & the team at Douch & Small Funeral Directors.

Noté 5 sur 5 étoiles

The staff couldn't do enough to help

The staff couldn't do enough to help. We were looked after so well and nothing was too much trouble. We were treated with great respect.

5 mai 2026
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Réponse de Douch Family Funeral Directors

Dear Barry,

Thank you so much for your lovely review. It’s been a privilege looking after you and your family during this difficult time.

Many thanks,
Kerry

Noté 5 sur 5 étoiles

Very helpful

Very helpful

8 mai 2026
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Réponse de Douch Family Funeral Directors

Dear Mark, Thank you for taking the time to leave a review. We are pleased to hear that you found our team helpful. It was our privilege to support you during this difficult time, and we appreciate your kind words.

With best wishes,

From Marcella & the rest of the team at Ives & Shand Funeral Service.

Noté 5 sur 5 étoiles

Thank you to Peter & everyone at Lesley…

Thank you to Peter & everyone at Lesley Shand in Blandford. Peter was superb from beginning to end, guiding us perfectly at a time when we couldn’t really think straight. His demeanor was calm, reassuring & caring. The service was held there & the venue was perfect. Thank you Peter for looking after Dad.
Lyra & Dellas

11 décembre 2025
Avis spontané
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Réponse de Douch Family Funeral Directors

Thank you, Lyra and Dellas for taking the time to leave this lovely review, and most importantly for entrusting your dear Dad and Husband into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.

Noté 5 sur 5 étoiles

Elise was very helpful and so…

Elise was very helpful and so compassionate throughout the whole journey, explained exactly what would happen. She phoned up the morning of the funeral to see if there was anything that I needed.
The team with Elise are wonderful, they are a credit to the company.

8 mai 2026
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Réponse de Douch Family Funeral Directors

Thank you so much for your lovely review and the hamper you sent us. It was a privilege to support you and your family during this difficult time.

I am pleased that we could provide the guidance and reassurance you needed throughout the arrangements, and we truly appreciate your recognition of the care and dedication shown by our team. Your feedback means a great deal to us all.

Thank you again for placing your trust in us and taking the time to share your experience.

Kind regards,
Elise and the James Smith Team

Noté 5 sur 5 étoiles

From beginning to end

From beginning to end, great service and couldn’t have asked for a more perfect ceremony. Kerry was excellent and Anna the celebrant was absolutely amazing. Thank you both and everyone at the Funeral Home.

1 mai 2026
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Réponse de Douch Family Funeral Directors

Dear Gary

Thank you for your lovely words. It has been my privilege to look after you all
during this difficult time. Kindest Regards. From Kerry and the rest of the team at A E Jolliffe & Son.

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