FurnitureInstore Avis 

4 165
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was a bit dubious at first ordering online as I didn't know what to expect. But my mind was soon put at ease when I saw the sofa it's the dalmore 3+1 in caramel leather it's beautiful I love it... Voir plus

Noté 5 sur 5 étoiles

Lovely suite, fast delivery, excellent communication at every stage of the order. Delivery people very polite and didn't need telling to slip his shoes off before treading on newly laid carpet. Very r... Voir plus

Noté 5 sur 5 étoiles

Really good customer service from start to finish. The guys who delivered where very careful and mindful of my new house, very professional. Quality of the sofa set is really nice and looks much bett... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Polite staff, easy transaction delivery on the exact day and time stated on the order. Delivery staff beat tidy and careful with items in the home. Could not fault any staff or service from initial co... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin de meubles
  5. Magasin de meubles de chambre à coucher
  6. Magasin de meubles de salon

À propos de FurnitureInstore

Écrit par l'entreprise

Free Delivery

Free Delivery to England & Wales

No charges for standard service, delivery within 7 working days, no issues at all.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 53 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(4 165)

985 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I spoke to one of the women who work…

I spoke to one of the women who work here and she was incredibly kind, helpful and understanding. The sofa is also great quality

17 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your lovely review! We’re delighted to hear that you received such kind and helpful service from our team. We’ll be sure to pass your wonderful feedback on to her. It’s also fantastic to hear that you’re pleased with the quality of your sofa.

-Furnitureinstore

Noté 5 sur 5 étoiles

Delivery unbelievable fast

Staff very helpful, Phone is answered straight away,
Delivery unbelievable fast, Furniture is very reasonable price and the quality is second to none. What more can anyone ask for. We would have no hesitation to recommend this company, Top Marks. C Banks

20 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much, C Banks, for your fantastic review and for giving us “Top Marks”! ⭐ We’re delighted to hear that you found our staff helpful, our phone service responsive, and our delivery impressively fast. It’s wonderful to know you’re also pleased with both the value and quality of your furniture.

-Furnitureinstore

Noté 5 sur 5 étoiles

High quality service and furniture

The service was outstanding the sofa and 2 chair delivered on time unpacked and assembled perfectly. The delivery team were friendly and extremely helpful. I bought a pale grey leather suite quality excellent and it looks amazing in my home. Would highly recommend Furniture In Store, very impressed indeed.

17 août 2026
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Réponse de FurnitureInstore

Hi Carol,

Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with your new pale grey leather suite and that it looks amazing in your home. It’s fantastic to know the sofa and two chairs arrived on time and were unpacked and assembled perfectly. We’ll also be sure to pass your kind words on to our friendly delivery team.

-Furnitureinstore

Noté 5 sur 5 étoiles

great 3 piece suite

Ordered a 3 piece suite on Tuesday and it was delivered on Friday. rang before delivery, also a tracking option. the two delivery people were pleasant and helpful. we paid for the assemble option and it was sorted in 15 minutes. the suite was excellent value for money and would definitely recommend them.

21 août 2026
Avis spontané
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Réponse de FurnitureInstore

Hi Barry,

Thank you so much for your fantastic review! We’re delighted to hear that your 3-piece suite was delivered so quickly and that you found our delivery updates and tracking service helpful. It’s great to know our delivery team were pleasant and helpful, and that the assembly was completed quickly and efficiently.

-Furnitureinstore

Noté 4 sur 5 étoiles

Brillant service

Brillant service, And love my new furniture, thanku very much. Would definitely recommend your company.

20 août 2026
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Réponse de FurnitureInstore

Hi Sharon,

Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your new furniture and that you were happy with our service. Your recommendation means a lot to us.

-Furnitureinstore

Noté 5 sur 5 étoiles

Great Service

On time, what I ordered, couple of great lads to deliver, set up and clear the packing, Great

20 août 2026
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Réponse de FurnitureInstore

Hi James,

Thank you so much for your fantastic review! We’re delighted to hear that everything arrived on time and exactly as ordered. It’s great to know our delivery team made a good impression, from the setup right through to clearing away the packaging.

-Furnitureinstore

Noté 5 sur 5 étoiles

Had my footstool delivered

Had my footstool delivered. It finishes the look of my new suite of furniture. Very pleased.

19 août 2026
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Réponse de FurnitureInstore

Hi Julie,

Thank you for your lovely review! We’re delighted to hear that your new footstool perfectly finishes the look of your suite. It’s wonderful to know you’re so pleased with your furniture.

-Furnitureinstore

Noté 5 sur 5 étoiles

Very nice sofa I ordered for my special…

Very nice sofa I ordered for my special needs daughter she loves it I intend to order 2 seater as well soon Valerie range .

10 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your lovely review! We’re delighted to hear that your daughter loves her new Valerie sofa. It’s wonderful to know that it has made such a positive difference, and we’ll be very happy to help when you’re ready to order the 2-seater.

-Furnitureinstore

Noté 5 sur 5 étoiles

Very helpful good to discuss with on…

Very helpful good to discuss with on telephone queries?
Great delivery service would certainly recommend to others

19 août 2026
Avis spontané
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your kind words! We’re delighted to hear that you found our telephone support helpful and were pleased with our delivery service.

-Furnitureinstore

Noté 5 sur 5 étoiles

Great service,great price

Great service,great price, very helpful,and most of all, you get in touch,to say my monthly payment has gone through,

20 août 2026
Avis spontané
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Réponse de FurnitureInstore

Hi Josephine,

Thank you so much for your fantastic review! We’re delighted to hear you’re happy with our service, prices, and helpful communication. We believe keeping our customers informed, including confirming monthly payments, is really important.

-Furnitureinstore

Noté 5 sur 5 étoiles

Sofas…

Very happy great communication and delivery when l was told it would prompt communication throughout

18 août 2026
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Réponse de FurnitureInstore

Hi Elizabeth,

Thank you so much for your wonderful review! We’re delighted to hear you were very happy with our communication and delivery service. Keeping our customers informed every step of the way is important to us, so it’s great to know we met your expectations.

-Furnitureinstore

Noté 5 sur 5 étoiles

Very helpful and friendly and very…

Very helpful and friendly and very efficient many thanks

18 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your kind words! We’re delighted to hear that you found our service friendly, efficient, and helpful.

-Furnitureinstore

Noté 5 sur 5 étoiles

Sofa arrived when they said took old…

Sofa arrived when they said took old one set up new one in ten minutes brilliant

17 août 2026
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Réponse de FurnitureInstore

Hi Selina,

Thank you so much for your brilliant review! We’re delighted to hear your sofa arrived on time and that the team made the whole process so quick and easy, including taking your old sofa away and setting up the new one.

-Furnitureinstore

Noté 5 sur 5 étoiles

Fantastic service delivered a week from…

Fantastic service delivered a week from ordering the guys who delivered it were great straight forward to order aswell on line

10 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your fantastic review! We’re delighted to hear that you found the ordering process straightforward and that your delivery arrived within a week.

-Furnitureinstore

Noté 5 sur 5 étoiles

The men arrived right on time,they were…

The men arrived right on time,they were very professional as they took my old sofa and chair away and unpacked and brought in and assembled my new sofa and chair,and took away all of the boxes,I couldn't ask for more,brilliant.and im very happy with my new sofa and chair.

13 août 2026
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Réponse de FurnitureInstore

Hi Wayne,

Thank you so much for your fantastic review! We’re delighted to hear that our delivery team arrived on time and provided such a professional and efficient service. It’s great to know they took care of everything, from removing your old furniture and assembling your new sofa and chair to clearing away all the packaging.

-Furnitureinstore

Noté 5 sur 5 étoiles

Delivery was fast and on time 2very…

Delivery was fast and on time 2very polite young men they were good at their job.would highly recommend the company.

17 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your fantastic review! We’re delighted to hear that your delivery was fast and on time, and that our delivery team were polite, professional, and efficient.

-Furnitureinstore

Noté 5 sur 5 étoiles

Swift installation

Swift installation, great value for money.

17 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your lovely review! We’re delighted to hear that you were happy with the swift installation and found your purchase to be great value for money.

-Furnitureinstore

Noté 5 sur 5 étoiles

Delivery guys we're amazing delight Ed…

Delivery guys we're amazing delight Ed with my new sofas came flat packed took us a hour to put the 3 and the 2 together no swearing went together like a dream would definitely buy from again

18 août 2026
Avis spontané
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Réponse de FurnitureInstore

Hi Helen,

Thank you so much for your fantastic review! We’re delighted to hear that you’re loving your new sofas and that our delivery team were amazing. It’s great to know the assembly went together like a dream. We really appreciate your kind words and are thrilled to hear you’d buy from us again.

-Furnitureinstore

Noté 5 sur 5 étoiles

The delivery was smooth

The delivery was smooth. The people delivering friendly and helpful.

17 août 2026
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Réponse de FurnitureInstore

Hi Corinne,

Thank you so much for your lovely review! We’re delighted to hear that your delivery went smoothly and that our delivery team were friendly and helpful.

-Furnitureinstore

Noté 5 sur 5 étoiles

offer great items at great prices and…

offer great items at great prices and their delivery guys are excellent

17 août 2026
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Réponse de FurnitureInstore

Hi there,

Thank you so much for your fantastic review! We’re delighted to hear that you’re happy with our great range and prices. It’s also wonderful to know that our delivery team provided an excellent service.

-Furnitureinstore

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