Really good customer service from start to finish. The guys who delivered where very careful and mindful of my new house, very professional. Quality of the sofa set is really nice and looks much bett... Voir plus
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Lisez les avis des autres
Polite staff, easy transaction delivery on the exact day and time stated on the order. Delivery staff beat tidy and careful with items in the home. Could not fault any staff or service from initial co... Voir plus
L'entreprise a répondu
We bought the new sofas for mum they were great price good quality and the delivery was spot on the two guys were very patient with my parents Would happily do business with this company again
Delivery turned up nice early ...assembled it took the packaging away . Im very pleased with the quality , chair bigger than expected more like a cuddle chair ..nice and spacious. And settee just pe... Voir plus
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
À propos de FurnitureInstore
Écrit par l'entreprise
Free Delivery
Free Delivery to England & Wales
No charges for standard service, delivery within 7 working days, no issues at all.
Coordonnées de contact
440-450 Stoney Stanton Road, CV6 5DG, Coventry, Royaume-Uni
- 02476 705 600
- sales@furnitureinstore.co.uk
- furnitureinstore.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The staff were friendly and efficient…
The staff were friendly and efficient took no time at all to set it up.
24 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you for your lovely review! We’re so pleased to hear that you were happy with our friendly and efficient service. It’s great to know everything was set up quickly and smoothly.
-Furnitureinstore
Would shop with this company again
Order delivered very promptly as promised
Delivery men very helpful
Sofa is just as described
Would shop with this company again
21 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Katharine,
Thank you so much for your wonderful review! We’re delighted to hear that your sofa was just as described and that our delivery team were helpful and prompt. It’s fantastic to know you’d shop with us again.
-Furnitureinstore
Good Quality
Was a bit disappointed I'd bought a faux leather suite instead of leather, however, the red chesterfield I ordered is great, it grew on me overnight. The seat is a bit short, I'm 6ft and it's just comfy any taller I'd recommend elsewhere. It's good quality, with a firm seat, and it's quite high off the floor, so it's great for standing up, if like me you've arthriatis. Delivery to the first floor went well, the guys were helpful, a good experience in all.
24 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Alex,
Thank you for taking the time to share such a detailed review! We’re delighted to hear that your red Chesterfield has grown on you and that you’re pleased with the quality, firm seating, and overall design. We’re also glad to hear that the delivery team were helpful and that your first-floor delivery went smoothly. We really appreciate your honest feedback and are pleased that, overall, you had a good experience with us.
-Furnitureinstore
Very pleased with furniture as…
Very pleased with furniture as described delivery very quick
17 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you for your lovely review! We’re delighted to hear that you’re very pleased with your furniture and that it arrived quickly and exactly as described.
-Furnitureinstore
Delivered early looks great.
21 août 2026
Réponse de FurnitureInstore
Hi Michael,
Thank you for your lovely review! We’re delighted to hear your order arrived early and that you’re pleased with how it looks.
-Furnitureinstore
excellent service
the delivery driver and his collaegue were excellent in removing the old setteeand bringingin the new one and setting it up.they were wonderfuland i give them a score 10 out of 1en
17 août 2026
Réponse de FurnitureInstore
Hi Warner,
Thank you so much for your fantastic review! We’re delighted to hear that you received excellent service and that our delivery team made the whole process so easy, from removing your old settee to bringing in and setting up your new one.
-Furnitureinstore
My sofas look great
My sofas look great , Delivered on time,The guys who delivered them were polite and friendly ,the Quality is perfect ,
17 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your new sofas and that they arrived on time. It’s great to know our delivery team were polite and friendly, and that you’re pleased with the quality.
-Furnitureinstore
I spoke to one of the women who work…
I spoke to one of the women who work here and she was incredibly kind, helpful and understanding. The sofa is also great quality
17 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you so much for your lovely review! We’re delighted to hear that you received such kind and helpful service from our team. We’ll be sure to pass your wonderful feedback on to her. It’s also fantastic to hear that you’re pleased with the quality of your sofa.
-Furnitureinstore
Delivery unbelievable fast
Staff very helpful, Phone is answered straight away,
Delivery unbelievable fast, Furniture is very reasonable price and the quality is second to none. What more can anyone ask for. We would have no hesitation to recommend this company, Top Marks. C Banks
20 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you so much, C Banks, for your fantastic review and for giving us “Top Marks”! ⭐ We’re delighted to hear that you found our staff helpful, our phone service responsive, and our delivery impressively fast. It’s wonderful to know you’re also pleased with both the value and quality of your furniture.
-Furnitureinstore
High quality service and furniture
The service was outstanding the sofa and 2 chair delivered on time unpacked and assembled perfectly. The delivery team were friendly and extremely helpful. I bought a pale grey leather suite quality excellent and it looks amazing in my home. Would highly recommend Furniture In Store, very impressed indeed.
17 août 2026
Réponse de FurnitureInstore
Hi Carol,
Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with your new pale grey leather suite and that it looks amazing in your home. It’s fantastic to know the sofa and two chairs arrived on time and were unpacked and assembled perfectly. We’ll also be sure to pass your kind words on to our friendly delivery team.
-Furnitureinstore
great 3 piece suite
Ordered a 3 piece suite on Tuesday and it was delivered on Friday. rang before delivery, also a tracking option. the two delivery people were pleasant and helpful. we paid for the assemble option and it was sorted in 15 minutes. the suite was excellent value for money and would definitely recommend them.
21 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Barry,
Thank you so much for your fantastic review! We’re delighted to hear that your 3-piece suite was delivered so quickly and that you found our delivery updates and tracking service helpful. It’s great to know our delivery team were pleasant and helpful, and that the assembly was completed quickly and efficiently.
-Furnitureinstore
Brillant service
Brillant service, And love my new furniture, thanku very much. Would definitely recommend your company.
20 août 2026
Réponse de FurnitureInstore
Hi Sharon,
Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your new furniture and that you were happy with our service. Your recommendation means a lot to us.
-Furnitureinstore
Great Service
On time, what I ordered, couple of great lads to deliver, set up and clear the packing, Great
20 août 2026
Réponse de FurnitureInstore
Hi James,
Thank you so much for your fantastic review! We’re delighted to hear that everything arrived on time and exactly as ordered. It’s great to know our delivery team made a good impression, from the setup right through to clearing away the packaging.
-Furnitureinstore
Had my footstool delivered
Had my footstool delivered. It finishes the look of my new suite of furniture. Very pleased.
19 août 2026
Réponse de FurnitureInstore
Hi Julie,
Thank you for your lovely review! We’re delighted to hear that your new footstool perfectly finishes the look of your suite. It’s wonderful to know you’re so pleased with your furniture.
-Furnitureinstore
Very nice sofa I ordered for my special…
Very nice sofa I ordered for my special needs daughter she loves it I intend to order 2 seater as well soon Valerie range .
10 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you so much for your lovely review! We’re delighted to hear that your daughter loves her new Valerie sofa. It’s wonderful to know that it has made such a positive difference, and we’ll be very happy to help when you’re ready to order the 2-seater.
-Furnitureinstore
Very helpful good to discuss with on…
Very helpful good to discuss with on telephone queries?
Great delivery service would certainly recommend to others
19 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi there,
Thank you so much for your kind words! We’re delighted to hear that you found our telephone support helpful and were pleased with our delivery service.
-Furnitureinstore
Great service,great price
Great service,great price, very helpful,and most of all, you get in touch,to say my monthly payment has gone through,
20 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Josephine,
Thank you so much for your fantastic review! We’re delighted to hear you’re happy with our service, prices, and helpful communication. We believe keeping our customers informed, including confirming monthly payments, is really important.
-Furnitureinstore
Sofas…
Very happy great communication and delivery when l was told it would prompt communication throughout
18 août 2026
Réponse de FurnitureInstore
Hi Elizabeth,
Thank you so much for your wonderful review! We’re delighted to hear you were very happy with our communication and delivery service. Keeping our customers informed every step of the way is important to us, so it’s great to know we met your expectations.
-Furnitureinstore
Very helpful and friendly and very…
Very helpful and friendly and very efficient many thanks
18 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you so much for your kind words! We’re delighted to hear that you found our service friendly, efficient, and helpful.
-Furnitureinstore
Sofa arrived when they said took old…
Sofa arrived when they said took old one set up new one in ten minutes brilliant
17 août 2026
Réponse de FurnitureInstore
Hi Selina,
Thank you so much for your brilliant review! We’re delighted to hear your sofa arrived on time and that the team made the whole process so quick and easy, including taking your old sofa away and setting up the new one.
-Furnitureinstore
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