Really good customer service from start to finish. The guys who delivered where very careful and mindful of my new house, very professional. Quality of the sofa set is really nice and looks much bett... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Polite staff, easy transaction delivery on the exact day and time stated on the order. Delivery staff beat tidy and careful with items in the home. Could not fault any staff or service from initial co... Voir plus
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The delivery guys were exceptional, carried both sofas into my home, were very friendly and polite, gave them both a small tip as they well deserved it, lovely, friendly guys. Yje sofas themselves,... Voir plus
L'entreprise a répondu
Very happy with the delivery service,the two men pnoned us ten minures before their arrival at 6.50am.Forunately we were up and ready.They were very helpful and treated our property with respect.We ar... Voir plus
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À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
À propos de FurnitureInstore
Écrit par l'entreprise
Free Delivery
Free Delivery to England & Wales
No charges for standard service, delivery within 7 working days, no issues at all.
Coordonnées de contact
440-450 Stoney Stanton Road, CV6 5DG, Coventry, Royaume-Uni
- 02476 705 600
- sales@furnitureinstore.co.uk
- furnitureinstore.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Company kept us up to date with…
Company kept us up to date with delivery The sofa came all most brand new a professional clean made it look and feel brand new, it is a beautiful sofa, so comfortable and I am very happy with my buy.
24 août 2026
Réponse de FurnitureInstore
Hi Melissa,
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your sofa and that the professional cleaning made it feel and look like new. It’s wonderful to know you find it so comfortable, and we really appreciate your kind words about our delivery service.
-Furnitureinstore
Réponse de FurnitureInstore
Hi Ralph,
Thank you for your lovely review! We’re delighted to hear you were pleased with the express delivery, the great price, and especially your new leather sofa.
-Furnitureinstore
The whole experience was great
The whole experience was great. From ordering to delivery. Kept up to date on the delivery time and able to see the progress of the delivery Van's arrival via the tracking app.
The delivery guys were great , professional in every aspect. Top blokes.
28 août 2026
Réponse de FurnitureInstore
Hi Andy,
Thank you so much for your fantastic review! We’re delighted to hear that you had such a great experience from ordering right through to delivery. It’s wonderful to know that our delivery updates and tracking system helped keep you informed along the way.
We’re especially pleased to hear your kind comments about our delivery team.
-Furnitureinstore
Excellent service fast delivery and …
Excellent service fast delivery and excellent customer service product excellent thanks
Terry
19 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Terence,
Thank you, Terry, for your fantastic review! We’re delighted to hear that you were pleased with the service, fast delivery, and quality of your product. Your kind words mean a lot to our team, and we really appreciate your support.
-Furnitureinstore
Excellant quality furniture
Excellant quality furniture, so much so that I ordered an additional chair. Kepted me up to date with the delivery. Superfast delivery. Delivery guys were polite and pleasant. Couldn't ask for more. Would definately recommend and buy from them again.
26 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Sandra,
Thank you so much for your fantastic review! We’re thrilled to hear that you’re delighted with the quality of your furniture and even decided to order an additional chair. It’s wonderful to know that you were kept informed throughout the delivery process and that our delivery team were polite and pleasant.
-Furnitureinstore
Prompt and efficient service
Very quick delivery, pleased with the product. The delivery guys were excellent. Thank you.
22 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Chris,
Thank you so much for your kind review! We’re delighted to hear that you were pleased with the product and found our delivery service prompt and efficient. We’ll be sure to pass your lovely feedback on to our delivery team.
-Furnitureinstore
Great sofa and great service.
A new three seater delivered with no problems, the two gentlemen who delivered also took away my old sofa and any packaging all this for a fantastic price. My daughter is hopping mad she just bought a similar sofa from a different company and paid £250 more than me. I have already told my family how good Furnitureinstore is.
26 août 2026
Réponse de FurnitureInstore
Hi Alex,
Thank you so much for your fantastic review! We’re delighted to hear that you’re so pleased with your new three-seater sofa and that the delivery service made everything so easy for you.
It’s great to know that our delivery team were able to take away your old sofa and all the packaging, and that you felt you received such great value for money. We’re especially pleased that you’ve already recommended Furnitureinstore to your family — word-of-mouth recommendations mean a lot to us!
-Furnitureinstore
Réponse de FurnitureInstore
Hi Jennifer,
Thank you for your lovely review! We’re delighted to hear that you were happy with our fast service and professional delivery.
-Furnitureinstore
Brought new sofa and armchairs online
Brought new sofa and armchairs online, fast delivery, delivery persons, very polite, professional, very pleased with them. Sofa and armchairs very happy with them no problems. Very good experience, very good service, quality and price. Also had the removal of my previous sofa and armchairs, very happy.
25 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Jane,
Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with your new sofa and armchairs, and that you were happy with both the quality and value for money.
It’s fantastic to know that the delivery team were polite and professional, and that the removal of your old furniture made the whole experience even easier.
-Furnitureinstore
Excellent service and product
I can highly recommend this company. Very quick delivery and the 2 young men who delivered our furniture were impeccable. They set everything up for us and took all the packaging away. The furniture seems to be very high standard and fits lovely in our living room. I wouldn't hesitate to use Furnitureinstore again
25 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi there,
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you’re so pleased with your furniture and that it looks lovely in your living room.
It’s wonderful to know that our delivery team provided such an impeccable service, setting everything up for you and taking all the packaging away. We’ll be sure to pass on your kind words to them.
-Furnitureinstore
Excellent from start to finish and…
Excellent from start to finish and delivered quicker than expected-delivery men were both extremely helpful, polite, charming, respectful and stayed professional throughout 🤩
24 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi there,
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience from start to finish and that your delivery arrived sooner than expected.
It’s wonderful to know that our delivery team were helpful, polite and professional throughout.
-Furnitureinstore
I bought a lovely antique gold mirror…
I bought a lovely antique gold mirror which I absolutely love. Very good service, lovely staff, especially kaz & p who very kindly carried my mirror up the stairs, unpacked & were happy to take boxing away. I would definitely be visiting this company again.
21 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Anna,
Thank you so much for your wonderful review! We’re delighted to hear that you love your antique gold mirror and that you received such great service from the team. We’ll be sure to pass your kind words on to Kaz and P — they’ll be thrilled to know their help was appreciated!
-Furnitureinstore
delivery guys very polite and efficient.
20 août 2026
Réponse de FurnitureInstore
Hi Maurice,
Thank you for your kind review! We’re so pleased to hear that our delivery team were polite, efficient and provided a great service. We really appreciate your feedback and hope you enjoy your new furniture! 😊
-Furnitureinstore
Réponse de FurnitureInstore
Hi Samantha,
Thank you so much for your lovely review! 😄 We’re delighted to hear that you’re very happy with your purchase. Your satisfaction means a lot to us, and we really appreciate your support.
-Furnitureinstore
Professional service
I bought a three seater settee and a two seater settee from this company and I’m very pleased with my purchase. A good quality leather and it looks great. Comfortable to sit on nice and firm. Fast delivery service and the delivery guys were lovely, polite and helpful. Arrived on the day and time they said they’d be here so no hanging around waiting. A professional service.
24 août 2026
Réponse de FurnitureInstore
Hi Dawn,
Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with your three-seater and two-seater settees, and that you’re enjoying the quality, comfort and firm support of the leather.
It’s also fantastic to hear that our delivery team provided a friendly, professional and helpful service, and that everything arrived exactly when promised.
-Furnitureinstore
Absolutely 1st class from ordering it…
Absolutely 1st class from ordering it to delivery days and it was in my living room in 5 days. Plus a beautiful sofa well worth the money. Delivery driver so helpful would certainly recommend them thanks for all the help yours Mr James Aitchison 👍
24 août 2026
Réponse de FurnitureInstore
Hi James,
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear that you had a first-class experience from ordering through to delivery, and that you’re so pleased with your beautiful new sofa.
It’s wonderful to hear that our delivery driver was helpful and made the experience even better. We really appreciate your recommendation and your kind words.
-Furnitureinstore
The staff were friendly and efficient…
The staff were friendly and efficient took no time at all to set it up.
24 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you for your lovely review! We’re so pleased to hear that you were happy with our friendly and efficient service. It’s great to know everything was set up quickly and smoothly.
-Furnitureinstore
Would shop with this company again
Order delivered very promptly as promised
Delivery men very helpful
Sofa is just as described
Would shop with this company again
21 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Katharine,
Thank you so much for your wonderful review! We’re delighted to hear that your sofa was just as described and that our delivery team were helpful and prompt. It’s fantastic to know you’d shop with us again.
-Furnitureinstore
Good Quality
Was a bit disappointed I'd bought a faux leather suite instead of leather, however, the red chesterfield I ordered is great, it grew on me overnight. The seat is a bit short, I'm 6ft and it's just comfy any taller I'd recommend elsewhere. It's good quality, with a firm seat, and it's quite high off the floor, so it's great for standing up, if like me you've arthriatis. Delivery to the first floor went well, the guys were helpful, a good experience in all.
24 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi Alex,
Thank you for taking the time to share such a detailed review! We’re delighted to hear that your red Chesterfield has grown on you and that you’re pleased with the quality, firm seating, and overall design. We’re also glad to hear that the delivery team were helpful and that your first-floor delivery went smoothly. We really appreciate your honest feedback and are pleased that, overall, you had a good experience with us.
-Furnitureinstore
Very pleased with furniture as…
Very pleased with furniture as described delivery very quick
17 août 2026
Réponse de FurnitureInstore
Hi there,
Thank you for your lovely review! We’re delighted to hear that you’re very pleased with your furniture and that it arrived quickly and exactly as described.
-Furnitureinstore
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