Really good customer service from start to finish. The guys who delivered where very careful and mindful of my new house, very professional. Quality of the sofa set is really nice and looks much bett... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Polite staff, easy transaction delivery on the exact day and time stated on the order. Delivery staff beat tidy and careful with items in the home. Could not fault any staff or service from initial co... Voir plus
L'entreprise a répondu
The delivery guys were exceptional, carried both sofas into my home, were very friendly and polite, gave them both a small tip as they well deserved it, lovely, friendly guys. Yje sofas themselves,... Voir plus
L'entreprise a répondu
Very happy with the delivery service,the two men pnoned us ten minures before their arrival at 6.50am.Forunately we were up and ready.They were very helpful and treated our property with respect.We ar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
À propos de FurnitureInstore
Écrit par l'entreprise
Free Delivery
Free Delivery to England & Wales
No charges for standard service, delivery within 7 working days, no issues at all.
Coordonnées de contact
440-450 Stoney Stanton Road, CV6 5DG, Coventry, Royaume-Uni
- 02476 705 600
- sales@furnitureinstore.co.uk
- furnitureinstore.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Superb service and an excellent quality…
Superb service and an excellent quality leather suite. Absolutely delighted with it, looks beautiful. Delivery crew were top notch and assembled the suite for us, also removed and took away all the packaging. An unexpected bonus was the usb ports adjacent to the recliner buttons, really useful! All in all, a great product and I highly recommend them!
15 septembre 2026
Avis spontané
Réponse de FurnitureInstore
Hi Kevin,
Thank you so much for your fantastic review! We’re delighted to hear that you’re so pleased with your new leather suite and that you love how it looks.
It’s wonderful to hear that our delivery team provided such a great service and took care of the assembly and packaging for you. We’re also glad you’re finding the USB ports next to the recliner buttons useful — it’s the little details that make a difference!
-Furnitureinstore
Delighted with purchase early delivery
14 septembre 2026
Réponse de FurnitureInstore
Hi Caroline,
Thank you for your lovely review! We’re delighted to hear that you’re happy with your purchase and that we were able to get your delivery to you sooner than expected.
-Furnitureinstore
Great company to deal with
Great company to deal with. Delivered on time and fitted in place, very good service.
14 septembre 2026
Réponse de FurnitureInstore
Hi Susan,
Thank you for your fantastic review! We’re delighted to hear you found us great to deal with and that everything arrived on time and was fitted in place for you.
We really appreciate your kind words about our service and hope you enjoy your new furniture for many years to come.
-Furnitureinstore
lovely efficient company
the guys were lovely my suite is lovely well happy thankyou xxx
14 septembre 2026
Réponse de FurnitureInstore
Hi Linda,
Thank you so much for your lovely review! We’re absolutely delighted to hear that you’re so happy with your new suite and that you found our delivery team so friendly and helpful.
It’s wonderful to know you’re well happy with your purchase! We really appreciate your kind words and support.
-Furnitureinstore
We got 2 gray 2 seater sofa they are…
We got 2 gray 2 seater sofa they are lovely but the one we use has a squeak when either if us move. Cost £1200 would actually value them around 800 maximum for both. Material is very nice its just the quality of the arms and back seem slack. Also Very early morning delivery but after placing the order it came timely and both sofa fitted right in. Very easy delivery. Very easy assemble
4 août 2026
Réponse de FurnitureInstore
Hi Danny,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you’re happy with the material, the fit of the sofas, and that the delivery and assembly process was quick and straightforward.
We’re sorry to hear about the squeaking and that you feel the arms and backs could be firmer. We always want our customers to be completely happy with their purchase, so we’d be very happy to look into these concerns for you. Please contact our customer service team with your order details so we can investigate the squeaking and see how we can help.
Thank you again for your honest feedback — it’s genuinely appreciated and helps us continue to improve our products and service.
-Furnitureinstore
Awesome service
14 septembre 2026
Réponse de FurnitureInstore
Hi Pat,
Thank you so much for your fantastic review! We’re delighted to hear you received awesome service from us. We really appreciate your kind words and support, and we hope to see you again in the future!
-Furnitureinstore
Excellent staff and product thank you
8 mai 2026
Réponse de FurnitureInstore
Hi Geoff,
Thank you so much for your lovely review! We’re delighted to hear that you were pleased with both our staff and your new product. Your kind words mean a lot to our team, and we truly appreciate your support.
-Furnitureinstore
Lovely sofa
Suite was delivered very quickly, Lovely soft leather and just the right size for our lounge.
11 septembre 2026
Réponse de FurnitureInstore
Hi Cheryl,
Thank you so much for your lovely review! We’re delighted to hear that your suite arrived quickly and that you’re pleased with the soft leather and the size. It’s great to know it’s a perfect fit for your lounge!
-Furnitureinstore
Great set of sofas
Beautiful set of sofas as described online. They have been delivered after a few days, very comfortable.
8 septembre 2026
Réponse de FurnitureInstore
Hi Maria,
Thank you so much for your wonderful review! We’re delighted to hear that you’re pleased with your beautiful new sofas and that they were delivered so quickly.
It’s fantastic to know you’re finding them comfortable and that they were just as described online.
-Furnitureinstore
Excellent service
Excellent service . Ordered on Thursday arrived Sunday morning 8 o’clock sharp .. nice sofa . Seats a bit small but good quality
11 septembre 2026
Réponse de FurnitureInstore
Hi Anthony,
Thank you for taking the time to leave us a review! We’re delighted to hear that you were happy with the service and impressed with the speedy delivery.
We’re pleased that you’re happy with the quality of your new sofa. We also appreciate your feedback regarding the seat size, as customer feedback is important to us and helps us continually improve.
-Furnitureinstore
Fantastic purchase
Fantastic purchase! My mum loves it great quality and very modern! Quick to be delivered too…and a big appreciation to the lovely boys from Birmingham who went above and beyond to help. Super friendly…didn’t catch their names but he kept saying ‘bless you’ which was sweet:)
11 septembre 2026
Réponse de FurnitureInstore
Hi Ashley,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your mum loves her new suite and that you’re both pleased with the quality and modern design.
It’s also fantastic to hear that our delivery team from Birmingham went above and beyond to help and made the experience so enjoyable. We’ll be sure to share your lovely comments with the team — we’re sure the “bless you” will bring a smile to their faces! 😊
-Furnitureinstore
Good well made and comfortable
Good well made and comfortable, excellent communication and delivery options
7 septembre 2026
Réponse de FurnitureInstore
Hi Peter,
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with the quality and comfort of your new furniture.
It’s also great to know that you found our communication clear and our delivery options convenient. We really appreciate your kind feedback and thank you for choosing us.
-Furnitureinstore
Good price,speedy service.Great…
Good price,speedy service.Great product..lovely delivery men.
11 septembre 2026
Réponse de FurnitureInstore
Hi Flora,
Thank you so much for your fantastic review! We’re delighted to hear that you were happy with the price, speedy service and your new product.
It’s especially lovely to hear that our delivery team made such a great impression. We’ll be sure to pass on your kind words to them!
-Furnitureinstore
Perfect
Perfect. Customer service 5*. Sofa and chair 5* and price 10*. Thank you so much
4 septembre 2026
Réponse de FurnitureInstore
Hi there,
Thank you so much for your fantastic review! We’re absolutely delighted to hear that you’re so pleased with our customer service, as well as your new sofa and chair.
We especially appreciate the 10/10 for the price! 😊 Your kind words mean a lot to our team.
-Furnitureinstore
Réponse de FurnitureInstore
Hi Stephen ,
Thank you for your lovely review! We’re delighted to hear that you were happy with our customer service and that your delivery arrived promptly.
We really appreciate your kind feedback and thank you for choosing us.
-Furnitureinstore
Good value for money 3 piece settee and one chair
Genuine company there not a scam and deliver on time
11 septembre 2026
Réponse de FurnitureInstore
Hi John,
Thank you so much for your lovely review! We’re delighted to hear that you found your 3-piece suite and chair to be great value for money.
It’s also great to know that your order arrived on time and that you had confidence in our service.
-Furnitureinstore
pleased with the delivery personnel…
pleased with the delivery personnel arrived on time looks great to early to say how it wears.
11 septembre 2026
Réponse de FurnitureInstore
Hi Norman,
Thank you for taking the time to leave us a review! We’re pleased to hear that your delivery arrived on time and that you’re happy with how your new furniture looks.
We completely understand that it’s too early to comment on how it will wear, but we hope you continue to be pleased with it as you enjoy it over time.
-Furnitureinstore
First class company
I am a returning customer and have never been disappointed with the quality of the furniture from this store, the staff are always helpful and really knowledgeable, and the prices are very affordable with furniture to fit all budgets. The delivery was free and that is a very rare quality to find these days, and I paid for the fit and disposable of the packaging which was an incredible rate, and the delivery guys were phenomenal, very respectful of my property whilst also being efficient and very polite, and made sure I completely happy with everything before leaving. I really can't rate this company high enough for their quality, service and prices
12 septembre 2026
Avis spontané
Réponse de FurnitureInstore
Hi Tracey,
Thank you so much for such a wonderful and detailed review! It means a great deal to us to hear from a returning customer and to know that we’ve continued to meet your expectations with the quality of our furniture and service.
We’re especially pleased that you found our team helpful and knowledgeable, and that you felt the delivery team were respectful, polite and efficient. We’ll certainly pass your kind comments on to them — they’ll be delighted to hear them!
We’re also glad you found our delivery and packaging removal options great value. We really appreciate your continued support and trust in us.
-Furnitureinstore
Excellent service from start to finish
Excellent service from start to finish, delivery guys so professional and friendly, couldn’t do enough for you.Very pleased with the furniture, would definitely use again. Thankyou
11 septembre 2026
Avis spontané
Réponse de FurnitureInstore
Hi Julie ,
Thank you so much for your fantastic review! We’re delighted to hear that you received excellent service from start to finish and that our delivery team were professional, friendly and helpful.
It’s wonderful to know that you’re so pleased with your new furniture and that you would choose us again.
-Furnitureinstore
Your service was great plus your…
Your service was great plus your delivery went with no problems. I would recommend your company to anyone.
4 septembre 2026
Avis spontané
Réponse de FurnitureInstore
Hi Peter,
Thank you so much for your lovely review! We’re delighted to hear that you were happy with our service and that your delivery went smoothly without any problems.
We really appreciate your recommendation and your kind words.
-Furnitureinstore
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.