Lee the person I spoke to was really helpful in helping me understand the prices of a new contract and really Helped with all of my questions that I had the customer service is top notch
L'entreprise a répondu
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Lisez les avis des autres
We picked fused for our bill sharing this year after using a different company last year and having problems with their support. The fused customer service is really great and we haven't had any pro... Voir plus
L'entreprise a répondu
Lily and Fallon have been great! They helped me set up my new package. Despite me having many questions, they answered patiently and in a kind and sweet manner. They considered different options f... Voir plus
L'entreprise a répondu
I had a great experience with James this morning. He was quick to help and find all the relevant information for my account and help me to fix the problem. I would recommend calling early at 8:00am wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fused
Écrit par l'entreprise
Split the bills with your housemates so you all pay your share with one predictable monthly payment. Unlimited Energy comes as standard, so you can stay warm and enjoy uni, without the need to stress about your bills.
Create your perfect student bills package with Fused - pick the services you and your housemates need, including Unlimited Energy, super fast broadband, TV packages and Unlimited Water.
Create your perfect student bills package with Fused - pick the services you and your housemates need, including Unlimited Energy, super fast broadband, TV packages and Unlimited Water.
Coordonnées de contact
Newcastle upon Tyne, Royaume-Uni
- 0191 622 0097
- support@fusedbills.co.uk
- fusedbills.co.uk
4,8
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Réponse de Fused
Hi Toby,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Hayley was more than helpful
Hayley was more than helpful. The call was, therefore, quick and concise as I wanted it to be.
16 février 2026
Avis spontané
Réponse de Fused
Hi Aaron,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Maisy’s fantastic work
Maisy was very helpful and efficient in her successful attempt to fix my issue. I was on hold for just 1 minute before being assigned Maisy and I can’t imagine the problem took more than 3 minutes to fix. She was very friendly and answered all my questions very well. My experience was as good as it gets.
13 février 2026
Avis spontané
Réponse de Fused
Hi Toby,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Maisy was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Spoken/messaged lily from customer…
Spoken/messaged lily from customer service team. Very polite and patient, and answered what I need to know. Thank you ever so much
12 février 2026
Avis spontané
Réponse de Fused
Hi Caitlin,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Lily was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Honest & respectful service from…
Honest & respectful service from Brandon.
11 février 2026
Avis spontané
Réponse de Fused
Hi Prince,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
The staff in One utility have to be the best nationwide!
Dan M was really helpful in sorting out my billing issues. He was friendly, empathetic, and made the whole process feel easy and stress-free.
I genuinely enjoyed speaking to him and, as always, I’m really impressed with the level of support offered.
10 février 2026
Avis spontané
Réponse de Fused
Hi Bella,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Dan was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Daniel was really lovely
Daniel was really lovely! He sorted all my issues really quickly
Thank you
10 février 2026
Avis spontané
Réponse de Fused
Hi Elea,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Daniel was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Very impressed with the service
Very impressed with the service at fused!! Hayley was incredibly helpful on the phone 🤩
9 février 2026
Avis spontané
Réponse de Fused
Hi Macy,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with, then please do let us know!
Thanks again
Fused Bills
I rang and spoke to Daniel
I rang and spoke to Daniel, couldn’t have been more helpful went above and beyond to help with the request!
5 février 2026
Avis spontané
Réponse de Fused
Hi Hannah,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Daniel was able to assist with your query and if there is anything further we can help you with, then please do let us know.
Thanks again
Fused Bills
Live chat super easy to use
The live chat was super easy to use and though it warns you of wait times I was actually straight through to someone on a Saturday afternoon! Great team and man thanks to Dan for the help!
7 février 2026
Avis spontané
Réponse de Fused
Hi Riker,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Dan was able to assist with your query and if there is anything further we can help you with, then please do let us know.
Thanks again
Fused Bills
Katie in customer support was amazing
Katie in customer support was amazing. She helped with both of my queries immediately and helped us set up a new tenant on our package. 10/10
7 février 2026
Avis spontané
Réponse de Fused
Hi Velvet,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Katie was able to assist with your query and if there is anything further we can help you with, then please do let us know.
Thanks again
Fused Bills
Great customer support
Great customer support, very helpful! Got my problem resolved straight away.
4 février 2026
Avis spontané
Réponse de Fused
Hi George,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
Fused Bills
Liam G was very friendly and helped me…
Liam G was very friendly and helped me resolve my issue very quickly. It was a very nice interaction, and a great customer service experience :)
4 février 2026
Avis spontané
Réponse de Fused
Hi Crystal,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Liam G was superb at getting me the…
Liam G was superb at getting me the help i needed very quickly!
4 février 2026
Avis spontané
Réponse de Fused
Hi Yara,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Réponse de Fused
Hi Debby,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
Fused Bills
Réponse de Fused
Hi Dayane,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
Fused Bills
Really Helpful - No Complaints at all
Lawson was really helpful at answering all of my questions and ensuring that I had support whenever I needed.
2 février 2026
Avis spontané
Réponse de Fused
Hi Tom,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Lawson was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Excellent service provider guided all…
Excellent service provider guided all questions with clear and concise instructions. Many Thanks
31 janvier 2026
Avis spontané
Réponse de Fused
Hi Faisal,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
Fused Bills
Brandon Made Sorting Our Bills Simple and Stress Free
Brandon at Fused Bills was incredibly helpful in sorting out a bills package for me and my flatmates as we prepare to move into our uni house. He took the time to answer every question we had, explained everything clearly, and made the whole process much less stressful. Not only did he help us find a package that fit all our needs, but he also managed to secure us a really good price much more affordable than the other quotes I received elsewhere. His friendly approach and patience made a big difference, and we felt confident that we were getting both a fair deal and great service. Would definitely recommend Brandon to anyone looking to set up their student bills!
30 janvier 2026
Avis spontané
Réponse de Fused
Hi Bentley
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Katie very well explained about…
Katie very well explained about everything about my prb thank you so much
30 janvier 2026
Avis spontané
Réponse de Fused
Hi Navaneetha,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Katie was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
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