Lee the person I spoke to was really helpful in helping me understand the prices of a new contract and really Helped with all of my questions that I had the customer service is top notch
L'entreprise a répondu
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Lisez les avis des autres
We picked fused for our bill sharing this year after using a different company last year and having problems with their support. The fused customer service is really great and we haven't had any pro... Voir plus
L'entreprise a répondu
Lily and Fallon have been great! They helped me set up my new package. Despite me having many questions, they answered patiently and in a kind and sweet manner. They considered different options f... Voir plus
L'entreprise a répondu
I had a great experience with James this morning. He was quick to help and find all the relevant information for my account and help me to fix the problem. I would recommend calling early at 8:00am wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fused
Écrit par l'entreprise
Split the bills with your housemates so you all pay your share with one predictable monthly payment. Unlimited Energy comes as standard, so you can stay warm and enjoy uni, without the need to stress about your bills.
Create your perfect student bills package with Fused - pick the services you and your housemates need, including Unlimited Energy, super fast broadband, TV packages and Unlimited Water.
Create your perfect student bills package with Fused - pick the services you and your housemates need, including Unlimited Energy, super fast broadband, TV packages and Unlimited Water.
Coordonnées de contact
Newcastle upon Tyne, Royaume-Uni
- 0191 622 0097
- support@fusedbills.co.uk
- fusedbills.co.uk
4,8
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thanks to Jasmin for helping me adjust…
Thanks to Jasmin for helping me adjust my contract, very kind and helpful
15 avril 2026
Avis spontané
Réponse de Fused
Hi Liam,
Thank you for the brilliant 5 star! We really appreciate the feedback! It's great to hear Jasmin was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Dan M made it nice and easy
Dan M made it nice and easy. Lovely guy and good interaction
14 avril 2026
Avis spontané
Réponse de Fused
Hi Kye,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Dan M was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Great Service!
Had a phone call from Samuel Gillespie about starting a new package with my renewed lease. He was super helpful and friendly and really took the time to explain all the things I didn’t or understand. Can’t recommended him enough! Also he was funny which always helps :D
14 avril 2026
Avis spontané
Réponse de Fused
Hey Antonia,
Thank you for taking the time to leave such a fantastic review for Samuel.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
Fused Bills
In the process of renewing my contract…
In the process of renewing my contract with Fused for next year. 10/10 help from the team there. Super great at communicating what they can offer me and helping me to understand what I'll need for the house. Sorted everything with Sam, top class guy and superb salesman. Can tell he has all the skills and qualities to make a strong career.
8 avril 2026
Avis spontané
Réponse de Fused
Hi George,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Sam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Amazing customer support
Amazing customer support! Brandon was a great help sorting out our bills package
27 mars 2026
Avis spontané
Réponse de Fused
Hi Izzy,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Super friendly and informative
Fused has been a very reliable company to use! All the staff I have had the pleasure of speaking with have been extremely friendly and helpful in every way. Brandon, who I had the delight of speaking with has been very quick to respond, gave very reasonable alternatives and thoroughly explained how everything works in an approachable way, all while being very kind and welcoming. I feel comfortable knowing who I am relying on next year, especially with how transparent they have been with what they offer and they're flexibility.
25 mars 2026
Avis spontané
Réponse de Fused
Hi Emily,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Booked a quote online which was very…
Booked a quote online which was very straightforward then received a follow up call from Brandon. He was super friendly and helped go over everything in details and answered all of my questions thoroughly. Nothing but kind words from me.
26 mars 2026
Avis spontané
Réponse de Fused
Hi Indraja
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
The best shared bills site
This is by far the best deal and the easiest website to use for my student bills. You only worry about your payments and they’re so helpful when you have a query. If I ever share bills again I will 100% be using Fused!
16 mars 2026
Avis spontané
Réponse de Fused
Hi Liv,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
Fused Bills
brandon was amazing
brandon was amazing - it’s my first time sorting bills out and he explained everything so well to me. he made me feel like i actually knew what i was doing and he was honestly so sweet and friendly! xx
9 mars 2026
Avis spontané
Réponse de Fused
Hi Elian,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
I have just connected with Dan and I…
I have just connected with Dan and I found Dan very friendly to discuss the problem.
7 mars 2026
Avis spontané
Réponse de Fused
Hi Aishwarya,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Dan was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Payment date changed
I needed help changing my payment dates and Hayley helped me to that, I'm very thankful
3 mars 2026
Avis spontané
Réponse de Fused
Hi Lemmy,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Great customer service
Isabelle helped me through a transaction, she was very lovely and informative. She made it into a very quick fix for me, great help.
2 mars 2026
Avis spontané
Réponse de Fused
Hi Bethany,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Isabelle was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Stacie G was super helpful and very…
Stacie G was super helpful and very fast with getting me what I needed from Fused.
28 février 2026
Avis spontané
Réponse de Fused
Hi Matilda,
Thank you for taking the time to leave such a fantastic review for Stacie G.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
Fused Bills
My energy-bill angel!
Stacie helped me through a difficult tenancy and bills situation and even made sure to check in personally when I told her about my disputes. Real-people helping real people will forever be the best choice, thank you Stacie for helping me to understand how my payments work as a first time renter!
27 février 2026
Avis spontané
Réponse de Fused
Hi Marianne,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Stacie was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Brandon was so friendly and helpful
Brandon was so friendly and helpful. Got everything sorted for us. Lovely service hope you have a lovely day Brandon :) thanks for your help xx
27 février 2026
Avis spontané
Réponse de Fused
Hey Mary,
Thank you for taking the time to leave such a fantastic review for Brandon.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
Fused Bills
Immensely helpful
My wallet had been stolen hence my cards blocked and I had payments due! Was immensely immensely stressed but Aimee was extremely helpful and managed to delay my payment in time for my card to come. Super super understanding and incredibly helpful - literally saved my life as I was freaking out. Incredibly grateful for excellent service.
27 février 2026
Avis spontané
Réponse de Fused
Hi Anastasia,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Aimee was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
I recently used Fused Bills and had a…
I recently used Fused Bills and had a great experience from start to finish. Brandon was incredibly helpful, responsive and made the whole process straightforward and stress free. He explained everything clearly and was always quick to answer any questions I had.
Thanks again Brandon for all your support and bearing with me!
26 février 2026
Avis spontané
Réponse de Fused
Hi J,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Martin was extremely helpful
Martin was extremely helpful. Very transparent and guided through the process smoothly. Wouldn’t have been able to do it so quickly and efficiently without him
25 février 2026
Avis spontané
Réponse de Fused
Hi Harvey,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Martin was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
I spoke to Will B from the payments…
I spoke to Will B from the payments team, he was very helpful and made everything clear and ensured it all went smoothly. Super helpful!
24 février 2026
Avis spontané
Réponse de Fused
Hi Blenxh,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Will was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
Brandon was so friendly and helpful…
Brandon was so friendly and helpful when it came to answering all of my questions about the bills package. He was very clear with his answers and left me feeling very confident with their bills package! The quote was also great price for our student house. Great customer service!
20 février 2026
Avis spontané
Réponse de Fused
Hi Jeanie,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Brandon was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
Fused Bills
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