After providing needed info for drivers, Geoff and team went the extra mile to source specific driver for my tablet after initial sources did not correct sound on device. He found the exact one to fix... Voir plus
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Lisez les avis des autres
For the money they charge you get a much better specified laptop with everything working well. If I have a criticism it would be that there is not much guidance into the usage of the laptop, just a sm... Voir plus
Thi latest transaction went well, as do all of my transactions with Fusion5. Further, technical questions are answered promptly.
I really love this computer. Super easy to set up, really easy to navigate. Love that it doesn’t have a ginormous deck that I have to worry about finding a place for. The computer itself is really pre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fusion5
Écrit par l'entreprise
Welcome to Fusion5
Our success lies in the expertise of our in-house technicians, dedicated R&D staff, and a customer-oriented service team. This winning combination allows us to deliver unmatched quality and service, regardless of your budget.
At Fusion5, we take pride in offering a diverse range of products, specializing in Android and Windows devices. Our Android tablets, Windows tablets, 2-in-1 laptops, and traditional Windows laptops are designed to cater to your specific needs, whether it's for work, entertainment, or both.
We understand the importance of affordability without compromising on performance. That's why our products are thoughtfully designed to deliver an exceptional user experience while remaining cost-effective. We believe that technology should be accessible to all, and our commitment to competitive pricing reflects that vision.
With Fusion5, you not only get cutting-edge electronics but also a dedicated team ready to assist you throughout your journey with our products. From pre-sales inquiries to after-sales support, our friendly service team is here to ensure your complete satisfaction.
Join us on our mission to bring innovation, quality, and affordability together in the world of electronics. Experience the Fusion5 difference today!
SHOP TABLET PC's
SHOP LAPTOPS
SHOP ACCESSORIES
CONTACT US
Coordonnées de contact
Unit 3, Evans Business Centre, Belmont Industrial Estate, DH11ST, Durham, Royaume-Uni
- eve@fusion5store.com
- fusion5store.com
4,5
Excellent
496 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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After providing needed info for…missing driver file
After providing needed info for drivers, Geoff and team went the extra mile to source specific driver for my tablet after initial sources did not correct sound on device. He found the exact one to fix concern. Great work.
2 novembre 2026
Avis spontané
The case is amazing
The case is amazing! Super rugged and ready for the job site! Tablet is just what I needed and gets the job done!
30 octobre 2026
Avis spontané
Thi latest transaction went well
Thi latest transaction went well, as do all of my transactions with Fusion5.
Further, technical questions are answered promptly.
26 octobre 2026
Good responsive service.
24 octobre 2026
It is easy to navigate.
23 octobre 2026
Well specified for the money
For the money they charge you get a much better specified laptop with everything working well. If I have a criticism it would be that there is not much guidance into the usage of the laptop, just a small booklet which gives a very basic overview without really explaining how to get the best out of it. Many tasks are found by trial and error.
20 octobre 2026
Fusion5 desktop
Ive been using this fusion5 desktop and has been wonderful. Also because there is no need of tower, there is more space in my table to set things down. Definitely worth everything.
27 octobre 2026
Avis spontané
\Not supplied with a charger
The Laptop was not supplied with a charger power supply. I had to buy one seperately.
Othewise it is a very fine product.
19 octobre 2026
Accurate fast delivery
Accurate fast delivery. Payment by business credit card on the website took a few attempts.
19 octobre 2026
I had problems with the Wi Fi Network adapter, which required regular re-starts
I had problems with the Wi Fi Network adapter on my Lapbook computer [ laptop ] The Fusion 5 support people responded promptly to my request for assistance and helped me overcome the difficulties.
Definitely a 5 star service from Eve and the Fusion 5 team.
Patrick [ Dublin, Ireland ]
21 octobre 2026
Avis spontané
Great support from Fusion 5
I got a Fusion 5 tablet for a project, and it had issues with working slow. I reached out to Fusion5 support and was provided with a quick response. They provided a detail guide, and I was able to get the tablet working much better.
21 octobre 2026
Avis spontané
Réponse de Fusion5
Hi Aaron.
Thank you for sharing your experience. We’re pleased to hear that our support team was able to respond quickly and provide a helpful guide to improve your tablet’s performance.
We appreciate you giving us the opportunity to assist and are glad your Fusion5 tablet is now working much better. Thank you for choosing Fusion5!
Kind regards,
The Fusion5 Team
Product brought was perfect for the job…
Product brought was perfect for the job at a good price
14 octobre 2026
Réponse de Fusion5
Hi Chris,
Thank you for your feedback. We’re delighted to hear that the product was a perfect fit for your needs and offered great value for money.
We really appreciate you choosing Fusion5 and taking the time to share your experience. Thank you for your support!
Kind regards,
The Fusion5 Team
Great simple laptop for first time users
Bought the Lapbook S15 N2 V5 Intel Quad-Core for my mum to help with her IT health training. She's not very tech savvy, but after a week of use she's now very comfortable and has had no performance or speed issues. Would recommend as a great first time laptop for light work use. 15.6 inch screen size means you have plenty of room and can easily work split windows side by side.
5 octobre 2026
Avis spontané
Réponse de Fusion5
Hi Joshua,
We’re delighted to hear that your mum has settled in so well with her new laptop and is finding it easy to use for her IT health training. It’s especially lovely to hear that she has become comfortable with the device so quickly and is enjoying its performance and spacious 15.6-inch screen.
We designed our laptops to make everyday computing accessible and straightforward, so your feedback is wonderful to hear. Thank you for recommending Fusion5 to others, and we wish your mum every success with her training!
Kind regards,
The Fusion5 Team
Camera issue
I thought I had an issue with my new Lapbook and the support Team were incredibly diligent and helpful. Guiding me step by step until I had my issue resolved! Great and very patient support thanks to Laura and Geoff.
Great service!
15 octobre 2026
Avis spontané
Réponse de Fusion5
Hi Jeremy,
Thank you for your feedback. We're delighted to hear that Laura and Geoff provided such helpful and patient support and were able to guide you through resolving the camera issue with your new Lapbook.
At Fusion5, we take pride in providing attentive, step-by-step assistance to ensure our customers get the best possible experience with their devices. Your kind words mean a great deal to our team, and we'll be sure to pass your appreciation on
Thank you again for choosing Fusion5 and for taking the time to share your experience!
Kind regards,
The Fusion5 Team
Such an amazing tool for me
Such an amazing tool for me. As a homeschooling mom of 4 this is very useful. I love the quality. Even with all of my kids using it sometimes for arts and education it’s working so well! And I use this a lot to look for dinner recipes and it’s perfect for that!
1 octobre 2026
Avis spontané
Réponse de Fusion5
Hi Aliona,
We’re delighted to hear that your new Fusion5 device has become such a useful part of your family’s home schooling, creative activities, and everyday life.
It’s also great to know that you’re enjoying the quality and versatility of your device.
We really appreciate you taking the time to share your experience and thank you for choosing Fusion5!
Kind regards,
The Fusion5 Team
I really love this computer
I really love this computer. Super easy to set up, really easy to navigate. Love that it doesn’t have a ginormous deck that I have to worry about finding a place for. The computer itself is really pretty. My only complaint is that I can’t change the brightness for whatever reason. It might just be my individual monitor so I may exchange for the same model because I love it so much.
30 septembre 2026
Avis spontané
Réponse de Fusion5
Hi Mattalin,
Thank you for your review. We’re delighted to hear you’re enjoying your new Fusion5 computer and that you found it easy to set up, navigate, and fit into your space.
However we are sorry to hear you’re having difficulty adjusting the brightness. If you need any assistance with this, please feel free to contact our support team, and we’ll be happy to help you
Thank you again for your feedback and for choosing Fusion5
Kind regards,
The Fusion5 Team
When I first bought the Lapbook
When I first bought the Lapbook, I had a couple of questions. Response was quick and questions answered. Today, I have been in touch and my problem was resolved in a few hours. Great to know the there are still firms that care about customer service. Thank you.
14 octobre 2026
Avis spontané
Réponse de Fusion5
Hi Mrs Bell,
Thank you so much for your review
We’re delighted to hear that you received prompt responses to your questions and that we were able to resolve your recent issue so quickly. Providing helpful, responsive customer service is very important to us, and it’s wonderful to know that this made a positive difference to your experience.
We really appreciate your support and thank you for choosing Fusion5!
Kind regards,
The Fusion5 Team
Great Support
Customer support guided me to the correct adapter.
Ordering was easy, arrived as stated. Works great!
2 octobre 2026
Réponse de Fusion5
Hi KZ,
Thank you for your feedback. We're delighted our support team was able to help you find the correct adapter and that your order arrived as expected and is working well. We really appreciate you taking the time to share your experience with us
Kind regards,
The Fusion5 Team
The tablet works but has an extended…
The tablet works but has an extended start time. All of your commercials made it seem as it would start as fast as a laptop, not a huge deal just something to let others know
27 septembre 2026
Réponse de Fusion5
Hi Christopher,
Thank you for taking the time to share your feedback. We’re pleased to hear that the tablet is working well for you.
We appreciate you highlighting the start-up time, and we understand that this may not have matched your expectations. If you are experiencing a particularly long start-up time, our dedicated technical support team would be happy to assist and see whether there are any settings or software factors that may be affecting performance.
Please feel free to contact our support team at eve@fusion5store.com if you would like us to look into this for you. We’re always happy to help and want to ensure you get the best possible experience from your Fusion5 tablet
Kind regards,
The Fusion5 Team
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