Gardeners Crate Avis 

484
•
TrustScore 4.5 sur 5

4,7

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Noté 4 sur 5 étoiles

Service and communication excellent. I have had it for a while but only started to use recently. Tool nice and light, grass edging is also very good. The finish on mowing with fixed blade is aver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thoughtfully packaged, easy to assemble, excellent instructions and YouTube guides, excellent communication. For once you feel like you are dealing with genuine and nice people! Like many tools, it w... Voir plus

Noté 5 sur 5 étoiles

From the beginning of my purchase I was informed every step of the way.... what to expect, when to expect and what to do when this fabulous Australian made, outstanding piece of machinery arrived... T... Voir plus

Noté 5 sur 5 étoiles

Machine is very light and easy to use, excellent for a wiper sniper or edging. No more pain in the arms or shoulders like other machines. Instructions are easy to follow and good manuals with example... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.


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4,7

Excellent

TrustScore 4.5 sur 5

484 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(484)

484 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lawno works and after sales service is amazing.

I was looking for something to cut our grass which was smaller than a lawn mower and not a whipper snipper which I had to lift whilst it did it’s thing. I read about lawno from Gardeners Crate and bought one. Their instructions to put together came in paper nor email - both of which were very easy to follow. On my first attempt to mow it would only wrap the grass into balls and not cut it. I contacted Gardeners Crate and they got back to me straight away and told me how to fix it. Their instructions worked like magic and “all systems are go! Their after sales service is amazing. I’m very impressed. Thank you all concerned.

22 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

So glad we could get you up and running quickly, Shirley! That is exactly the kind of after-sales experience we want every customer to have, and it means a lot to hear it came through so well. We are always here if you ever need us again! 🙌

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Great Aussie Product…

Finally an Australian company that cares, from the beginning, the order, contact was forthcoming with how to use the Lawno before it was even received. That was excellent. Then the follow up as well after receipt. Tips kept coming and I just felt like part of the Gardeners Crate family, plus what an excellent product and an Aussie patent, thank you very much! Graham Norsworthy

9 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

Graham, feeling like part of the Gardeners Crate family is exactly what we set out to create, and hearing it put so warmly means everything to our small team. Thank you for signing off personally and for such generous words. Welcome to the family, and we are so glad to have you here! 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Gardener’s Crate staff are the best!

Gardener’s Crate staff have been quick and eager to help me. When I needed help they arranged a replacement part to be sent out straight away without any dramas whatsoever. This has been the best purchase I’ve made for gardening in a long time. So easy to use for mowing and trimming. Thank you Gardener’s Crate!

14 septembre 2026
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Réponse de Gardeners Crate

Quick to help, a replacement part sent straight away without any fuss and the best gardening purchase in a long time. Michelle, that is such a wonderful outcome and exactly the experience we want every customer to have. Thank you so much for sharing this, and we are so glad it has been easy and enjoyable to use for mowing and trimming! 🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Gardeners Crate and specifically Nic a…

Gardeners Crate and specifically Nic a founder of the company,really is the best experience with online purchases I’ve ever had. After receiving my Lawno, medical issues meant I possibly wouldn’t be able to use it. Nic encouraged me to keep the Lawno and see how I go. I had a hip replacement and at 75 , 3 months later I assembled the Lawno and it is fantastic. I’m back mowing my lawns and doing my own edges!My friends are very impressed !
Thanks Nic and Gardeners Crate!

22 août 2026
Avis spontané
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Réponse de Gardeners Crate

Robyn, what a journey and what a comeback! A hip replacement at 75, three months of patience, and then assembling The Lawno and getting straight back to mowing and doing your own edges. That is genuinely inspiring, and we are so glad Nick encouraged you to hold on to it. Your friends are right to be impressed because so are we. Thank you for sharing such a personal and uplifting story with us! 🥹🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The Lawno is light and easy to use

The Lawno is light and easy to use. Much better than I expected.
I am a 71 year old female and I love it.

7 septembre 2026
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Réponse de Gardeners Crate

Better than expected and loving it at 71. Jennifer, that is a brilliant combination and exactly what we hope for every customer. Thank you for sharing this and happy mowing! 🌻

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Love it

Love it. Took a little time for me to put it together but I did it on my own . I am 81 years of age. It is a miracle worker. So easy to use and so light. I am not allowed to use the usual Whipper Snipper type as I put my pelvis out using one about 6 years ago. The Lawno is a life saver for me and does a great job

10 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

Putting it together all on your own at 81, a tool you are actually able to use safely after the pelvis injury and calling it a lifesaver. Carmel, that means so much to read. We are so glad The Lawno has given you back the ability to care for your garden without the risk or the strain. Thank you for sharing this, and please take good care of yourself out there! 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Absolutely love my Lawno!

Absolutely love my Lawno!
After previously purchasing cheaper versions of this, that only lasted for a few months, I purchased my Lawno.
I wish I had done it sooner.
So easy to use, a heavyweight tool, that is lightweight to use.
Speedy delivery, easy to put together.
Battery lasts almost an hour.
Easy to clean after use.
I have now had my Lawno for 1 month, and it is fantastic.
If you are thinking about buying one, do it!
I am a 60 year old female.
It is easy to assemble, easy to start, easy to use as trimmer, a mower, or an edger.
A+++Rating from me :)
Thank You
Gardeners Crate!

10 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

One month in, an A+++ rating, easy to start, easy to use in every mode, and wishing you had done it sooner. Dianne, that is everything we could hope to hear! Knowing the cheaper versions let you down before makes this result even more satisfying.

Thank you for such an enthusiastic and detailed review and for encouraging others to just go for it! 🌟

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Very Pleased

I was kept up to date with my order. The item does exactly what was advertised and is perfect for my small lawn.Very pleased.

10 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

Kept in the loop, does exactly what was advertised, and is perfect for your lawn. Ricky, that is a clean sweep and exactly the experience we work hard to create every time. Thank you for sharing this, and we are always here if you ever need us! 👍

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Good communication and honest product

I found communication to be very good. I was kept up to date with the process and product was what it claimed to be.

20 août 2026
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Réponse de Gardeners Crate

Good communication throughout and a product that delivers on every claim. Peter, simple and straight to the point, and we really appreciate you sharing it. That is the standard we hold ourselves to every single day. We are always here if you need us! 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The wait and after service is excellent

After waiting what seemed ages for my Lawno, after putting it together and trying it out, the wheels kept falling off! I wrote to gardenerscrate saying how disappointed I was and they replied straight away. After suggesting what might be wrong, we tightened this and clicked that and all is working perfectly, including the mowing. So if things are not right, reach out because the after service is excellent.

8 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

Waited patiently, hit a snag with the wheels, and reached out, and now everything is working perfectly, including the mowing. Linda, that is such a great outcome, and thank you for giving us the chance to help get it right! Your advice at the end is spot on. If something is not right, reach out, because we are always here and always happy to help. 🙌

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

As good as they say it is

As good as they say it is! Easy,light, simple to use. I’m getting jobs done that I’ve put off for ages as the Brushcutter was too heavy and the whipper too prone to broken line. Deserves every star

8 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

Getting jobs done that have been put off for ages because the brushcutter was too heavy and the whipper snipper line kept breaking. That combination of problems is exactly why The Lawno exists, and we are so glad it is finally ticking every box for you. Deserves every star right back! 🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Like others i was sceptical

Like others i was sceptical , we have a relatively small grass area (170sq meters) and have very large and heavy lawn equipment. This lawno does what it says..edging and trimming second to none.mowing for very small areas great.

8 septembre 2026
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Réponse de Gardeners Crate

Hi Laurie, we really appreciate you giving The Lawno a fair go despite the skepticism, and we are so glad it has won you over! Thank you for sharing your honest experience and for taking the time to leave this review. We are always here if you ever need anything at all. 🌻

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Lawno made us independent again

My Husband can now cope with the tall weeds that used to get the whipper snipper all tangled up in. At 82 and a hilly acre it’s so much lighter for him to carry aound. The lawns get done more often now couldn’t have asked for anything better than the Lawno thanks Guys much appreciated.

27 août 2026
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Réponse de Gardeners Crate

At 82, tackling a hilly acre, handling tall weeds that used to tangle everything up, and getting the lawns done more often, Diane, that is such a wonderful thing to read. Independence given back and the garden under control again. Thank you so much for sharing this, and please pass on our warmest wishes to your husband. He sounds like an absolute champion! 🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The Lawno is a good little machine and…

The Lawno is a good little machine and it works well! Its great as I don't have to lift it, just cut the grass with the wheels running along the ground. No stress on the shoulders & arms. A light machine. I do reccommend the Lawno as it makes life easier for you!

7 septembre 2026
Avis spontané
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Réponse de Gardeners Crate

Hi Karen, wonderful to hear from you again! No lifting, no shoulder strain, just guiding it along and letting the wheels do the work — that is exactly the experience we want every customer to have. Thank you for coming back to share more and for the lovely recommendation! 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

LAWNO IS BRILLIANT!

I have used the LAWNO today for the first time and I must say it is brilliant for a lady to use. I haven’t used it as an edger yet but can’t wait to try it out. The long grass didn’t stand a chance. Brilliant customer service and great instructions too, thanks so much for a great Aussie invention!

7 septembre 2026
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Réponse de Gardeners Crate

The long grass didn't stand a chance, Gillian; we love that energy! A brilliant first use and the edger still to come. You can always check our support page here: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support.

We cannot wait to hear what you think when you give that a go too. Thank you for the wonderful review and for celebrating a great Aussie invention with us! 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Easy to follow instructions to put…

Easy to follow instructions to put together. Light and powerful worked straight away. Am looking forward to getting back to gardening.

6 septembre 2026
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Réponse de Gardeners Crate

Easy to follow, light, powerful and working straight away, Catherine, that is the perfect first impression! Looking forward to getting back to gardening is exactly the feeling we set out to create. We hope every session from here brings you joy. 🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Best online shopping experience in a long time

Feels just like vacuuming. 😎. I’m 75 and it’s the first time in my life I’ve ever mowed a lawn. My trusty gardener left the area and due to finances I decided to mow myself. Really impressed with the support from Gardeners Crate. No AI, no weird shipping from China. Great product, great service.

6 septembre 2026
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Réponse de Gardeners Crate

Feels just like vacuuming at 75 and mowing a lawn for the very first time. Sandra, that is an absolutely brilliant debut! Real people, real service, no AI and no weird shipping. We are so glad that came through clearly, and we are proud of every bit of it. Welcome to the world of lawn care; you are clearly a natural! 😎🌻

- The Gardeners Crate Team

Noté 4 sur 5 étoiles

This little machine is perfect as long…

This little machine is perfect as long as the weeds aren't 1+ foot high like mine are. I am hand pulling the couch grass, after that it will be easy using the Lawno.
The only thing I would like is a cross the shoulder strap, I have a bad right side shoulder and a strap might take a bit of the battery weight off.
I will be using my Lawno every week during the growing weather.
Thank you Lawno.

27 août 2026
Avis spontané
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Réponse de Gardeners Crate

Hi Melodee, hand-pulling couch grass first and then planning to use the Lawno every single week during growing season — that is real dedication, and we love it! The shoulder strap idea is a genuinely great suggestion, and we are passing it straight to our product team. It is exactly the kind of feedback that shapes future design. Once those weeds are under control, we think you are going to love every session out there. Thank you for sharing this so warmly! 🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Wow what fantastic customer support!

Wow what fantastic customer support!
We had some difficulties to start with getting the spindle to engage but with customer support they stepped us through the process with emails even when I mentioned that I wasn’t impressed once we thought we had it done correctly. They stuck with us and we got the Lawno up and running in all modes successfully. They even sent an email to make sure we still going ok.,
You just don’t get that service anymore and the product worked as well!!!

2 septembre 2026
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Réponse de Gardeners Crate

Sticking with you through every step and following up to make sure everything was still going well. You are right that you just do not get that kind of service anymore, and it is exactly the standard we hold ourselves to. We are so glad The Lawno is now up and running in all modes, and we could not be happier with how it all came together. Thank you for your patience and for sharing this! 💚

- The Gardeners Crate Team

Noté 4 sur 5 étoiles

It is easy and light to use

It is easy and light to use. I think as a lawn mower it cuts a little long for my liking.

4 septembre 2026
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Réponse de Gardeners Crate

Easy and light is a wonderful start, Jennifer! For the cutting height, The Lawno works best as a touch-up tool between full mows rather than cutting right down in one pass, and going over the same area a couple of times can give you a shorter finish. We hope that helps you get the result you are after, and we are always here if you have any questions! 🌱

- The Gardeners Crate Team

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