Service and communication excellent. I have had it for a while but only started to use recently. Tool nice and light, grass edging is also very good. The finish on mowing with fixed blade is aver... Voir plus
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Service and communication excellent. I have had it for a while but only started to use recently. Tool nice and light, grass edging is also very good. The finish on mowing with fixed blade is aver... Voir plus
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Thoughtfully packaged, easy to assemble, excellent instructions and YouTube guides, excellent communication. For once you feel like you are dealing with genuine and nice people! Like many tools, it w... Voir plus
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Absolutely love this mower. Had a couple of questions and I have to say they provide THE BEST customer service. So refreshing to find a business who really do care about their customers
From the beginning of my purchase I was informed every step of the way.... what to expect, when to expect and what to do when this fabulous Australian made, outstanding piece of machinery arrived... T... Voir plus
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Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.
Australie
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The ordering and delivery was simple with quick delivery.
My daughter put it together very easily.
My lawn was very long with bad edges. My new Lawnmo was so easy to use and I know, now that they are shorter it will be even easier. Light to use and move across the lawn.
The edges look great and were so easy to cut. Took us a little while to work out the edging side of the process but we did it. I’m so pleased I made the decision to buy this product. I’m 75 and will be doing the lawn myself in the future.

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Absolutely love my Lawno, it has done exactly what Gardners Crate advertise, no gimmicks true to their word, if you can no longer lift heavy edgers, whipper snippers then you can't go past the Lawno.
Highly recommend this product.

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My new garden tool has been the first time ever that I have been able to do my own whipper snippering and edges. The old ones were too heavy and too long for me to use! I am 155cm tall.

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I found the mower rear wheels fell off pretty easily.. If they hit something they just slid off. Admittedly they slid back on just as quick. Gets a bit annoying. Thanks.

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Seamless ordering and delivery process. Trustworthy Aussie business. Great tips and advice. The Lawno is quite powerful which I discovered when trying out the edger.
I went through 3 blades very quickly through my inexperience on my first go but I will follow the useful tips provided and will no doubt master the technique. The Lawno is so light and easy to use and really makes light work of what was once quite a chore !!

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The instructions are easy to understand.
It was easy to add attachments & so light weight as a mower, edger or whippet snipper. I’m not left handed but found when I swapped to my left hand to mow it was still easy to push.
It’s a god send.
Best peace of gardening tool for women. Thank you for inventing.

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I found the Blades very soft It did not take much at all to destroy them other than that the machine was great
Tim

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The machine arrived quickly and was relatively easy to put together. I had t realised when I bought it that you had to change the wheels and angle for mowing. It’s powerful and will take practice

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Single 65+ yr old female - so easy to assemble. All the emails with all the tips, videos and help were fantastic. Used my Lawno and it is as good as you said it would be. I just need to perfect my use of it which I know will only take a couple of goes. So easy to use and my back is not aching!

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Fast delivery, product excellent to meet the need of light, one hand use. Easy company to deal with no issues, highly recommend.

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I don't usually buy on line. I found that the experience with your company was easy. I felt safe because your an Australian company. I felt like I could trust you and if any issues I could actually be in touch easier. (Even drive to SA and sort it out! )The delivery time was way quicker than I expected.
I have assembled the unit but due to rain I have not used it as yet.

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It was easy to assemble lawno with simple instruction.
When I start to use it for trimming and edging and the
lawno was so light and easy to operate.

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I have never needed to whipper snip (it was always hubby's job). Unfortunately, due to his ill health, the job is now mine but there was no way I could use the heavy petrol line trimmer we had. I have been gradually replacing my own garden tools with battery alternatives so thought I would give Lawno a try.
Being directionally challenged and never great at putting things together, I followed the instruction videos. They were very helpful and more useful to me than the printed instructions (which I will use in future if I need a quick refresh).
I won't lie; it took me a little while to master whipper snipping but once I got the hang of it, I was very proud of myself and didn't do too bad a job for my first time ever. I will need to practice edging, that wasn't great, but I think it was a combination of the user and the wet ground being too soft and muddy. I don't mind mowing with a standard mower, but using the Lawno was almost like vacuuming! Again, I'll practice that a bit more as my standard mower does a neater job.
I might consider a second battery but will see if I get quicker once I know what I am doing.
I am very happy with the purchase and highly recommend the Lawno - for the record I am in my 60's and found it much easier on the body!!

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I think this product is amazing. It's definitely a game changer for me - no more lifting mowers up stairs or changing equipment to make garden maintenance take longer than it should.
My only worry is that most of it is made out of plastic so i wonder how long it will last?

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The lawnmow is fantastic. Gardeners Crate provide a great video for you to watch which explains how to put your lawnmow together and the best way to use it. Just love it.

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I initially thought the Lawno sounded too good to be true, so I did some searching online and found that it was the real deal. So I bought one.
Well, needless to say, I'm impressed. I've done my edges, which I've always had to do by hand, trimmed along the path, gone around all the trees and raised garden beds and it was all so easy. I also did some mowing but had a few issues there. I was holding it at the wrong angle and digging into the lawn a bit. But I'll practice till I get it right. Overall, a great lightweight machine, easy to maneuver. Didn't take too long to arrive and notifications along the way.

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Title: Outstanding customer service filled with kindness and respect! I have had the absolute best customer service experience with Gardeners Crate. I unfortunately needed to return my Lawno unit—not because there was anything wrong with the product itself, but simply due to my own personal frailty. From the very first moment I reached out, they truly listened to my situation, respected my needs, and treated me with such immense grace. They immediately offered me a full refund without any hassle. It is incredibly rare to find a business that looks after its customers with this level of genuine care and compassion. I cannot thank them enough!

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They are wonderful. They are a great local company in SA. I was honest as they sent me another kit instead of just a spare battery. So i got intouch with them of what had happened and they were lovely. Next i am told that i can keep the extra kit which i will give to my girlfriend or family. Thankyou so much you have made my day. Not many companies out there that would do what you did.

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I had an issue with the spindle button not engaging and therefore not locking the rotating head and allowing the blades to be tightened. I emailed them for help and received a response with 2 hours with a suggestion that resolved the problem. I'm normally sceptical of service claims but I was genuinely surprised by the response. Well done Gardeners Crate.

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I love my new Lawno, found it easy to put together with the instructions that came with it and watching the video link you sent by email. It's so light to use and I don't have to get hubby to wind cord on for me like he had to with the wipersnipper so thank you very much for making this wonderful product Cheers Sandy ❤️

Réponse de Gardeners Crate
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