Gardeners Crate Avis 

485
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Service and communication excellent. I have had it for a while but only started to use recently. Tool nice and light, grass edging is also very good. The finish on mowing with fixed blade is aver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thoughtfully packaged, easy to assemble, excellent instructions and YouTube guides, excellent communication. For once you feel like you are dealing with genuine and nice people! Like many tools, it w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love this mower. Had a couple of questions and I have to say they provide THE BEST customer service. So refreshing to find a business who really do care about their customers

Noté 5 sur 5 étoiles

From the beginning of my purchase I was informed every step of the way.... what to expect, when to expect and what to do when this fabulous Australian made, outstanding piece of machinery arrived... T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.


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4,7

Excellent

TrustScore 4.5 sur 5

485 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(485)

484 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Pleased I made the decision to buy the Lawnmo

The ordering and delivery was simple with quick delivery.
My daughter put it together very easily.
My lawn was very long with bad edges. My new Lawnmo was so easy to use and I know, now that they are shorter it will be even easier. Light to use and move across the lawn.
The edges look great and were so easy to cut. Took us a little while to work out the edging side of the process but we did it. I’m so pleased I made the decision to buy this product. I’m 75 and will be doing the lawn myself in the future.

31 août 2026
Avis spontané
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Réponse de Gardeners Crate

At 75 and planning to do the lawn yourself from here on in, Frances, that is such a wonderful thing to read! Working through the edging together with your daughter and coming out the other side with great-looking edges is a real win. It only gets easier from here, and we are so glad you made the decision to go for it. 🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Absolutely love my Lawno

Absolutely love my Lawno, it has done exactly what Gardners Crate advertise, no gimmicks true to their word, if you can no longer lift heavy edgers, whipper snippers then you can't go past the Lawno.

Highly recommend this product.

28 août 2026
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Réponse de Gardeners Crate

No gimmicks, true to their word and highly recommended. Carolyn, that is exactly the reputation we work hard to earn every single day, and hearing it reflected back so clearly means a great deal. Thank you so much for sharing this! 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Love my Gardener’s Crate 3 in 1 Lawn Tool! My new garden tool has been the first…

My new garden tool has been the first time ever that I have been able to do my own whipper snippering and edges. The old ones were too heavy and too long for me to use! I am 155cm tall.

30 août 2026
Avis spontané
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Réponse de Gardeners Crate

Doing your own whipper snippering and edges for the very first time at 155cm, Wendy, that is a genuine milestone! Tools designed for someone bigger have no place in your shed anymore. We are so glad The Lawno finally fits. 🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I found the mower rear wheels fell off…

I found the mower rear wheels fell off pretty easily.. If they hit something they just slid off. Admittedly they slid back on just as quick. Gets a bit annoying. Thanks.

29 juillet 2026
Avis spontané
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Réponse de Gardeners Crate

Hi Terry, thank you for flagging this! The wheels do need a firm push to lock them in place securely, and our support page has a short video that shows exactly how to get them seated properly so they stay put even when they bump into something: https://gardenerscrate.com.au/pages/lawn-support#fix-2.

We hope that makes a big difference, and we are always here if you need any help! 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Seamless ordering and delivery process

Seamless ordering and delivery process. Trustworthy Aussie business. Great tips and advice. The Lawno is quite powerful which I discovered when trying out the edger.
I went through 3 blades very quickly through my inexperience on my first go but I will follow the useful tips provided and will no doubt master the technique. The Lawno is so light and easy to use and really makes light work of what was once quite a chore !!

28 août 2026
Avis spontané
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Réponse de Gardeners Crate

Seamless from start to finish, powerful enough to surprise you and already committed to mastering the technique. Clive, that is such a great attitude, and we love it!

For the blades, our support page has a guide that will have you getting much more out of each set very quickly: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support#fix-3. What was once quite a chore is about to become something you genuinely look forward to. 🙌

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The instructions are easy to…

The instructions are easy to understand.
It was easy to add attachments & so light weight as a mower, edger or whippet snipper. I’m not left handed but found when I swapped to my left hand to mow it was still easy to push.
It’s a god send.
Best peace of gardening tool for women. Thank you for inventing.

29 août 2026
Avis spontané
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Réponse de Gardeners Crate

A godsend and the best piece of gardening tool for women. Gae, we could not have said it better ourselves! Easy with either hand and light enough to keep going without stopping. Thank you for such a warm and generous review and for the kind words about the invention itself. 🌻

- The Gardeners Crate Team

Noté 4 sur 5 étoiles

I found the Blades very soft It did not…

I found the Blades very soft It did not take much at all to destroy them other than that the machine was great
Tim

28 août 2026
Avis spontané
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Réponse de Gardeners Crate

Hi Tim, thank you for the honest feedback, and we are glad the machine itself impressed you!

For the blades wearing down quickly, technique makes a real difference, and our support page walks through exactly how to get the most out of each blade and prevent unnecessary wear: https://gardenerscrate.com.au/pages/lawn-support#fix-3. A small adjustment to the angle and approach can extend blade life significantly. We hope the next session feels much better, and we are always here if you need any help! 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The machine arrived quickly and was…

The machine arrived quickly and was relatively easy to put together. I had t realised when I bought it that you had to change the wheels and angle for mowing. It’s powerful and will take practice

27 août 2026
Avis spontané
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Réponse de Gardeners Crate

Arrived quickly, easy to put together and powerful enough to need a little practice. Caroline, that is a solid start! The wheel and angle adjustment for mowing does catch a few people by surprise at first, but once it clicks, it becomes second nature very quickly. You can check our support page here: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support.

We are always here if you need any tips along the way. 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

WOW great tool

Single 65+ yr old female - so easy to assemble. All the emails with all the tips, videos and help were fantastic. Used my Lawno and it is as good as you said it would be. I just need to perfect my use of it which I know will only take a couple of goes. So easy to use and my back is not aching!

30 août 2026
Avis spontané
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Réponse de Gardeners Crate

Single, 65 plus, assembled it yourself, back not aching and already knowing it will only take a couple more goes to perfect it. Cheryl, that is an absolutely brilliant first experience, and we are so glad the emails, tips and videos all came together to make it feel supported. You are doing wonderfully! 🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, product excellent to meet the need of light, one hand use. Easy company to deal with no issues, highly recommend.

30 août 2026
Avis spontané
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Réponse de Gardeners Crate

Fast delivery, excellent for light one-hand use, and easy to deal with from start to finish. Larry, thank you for such a clear and confident recommendation. We are always here if you ever need us! 👍

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I don't usually buy on line

I don't usually buy on line. I found that the experience with your company was easy. I felt safe because your an Australian company. I felt like I could trust you and if any issues I could actually be in touch easier. (Even drive to SA and sort it out! )The delivery time was way quicker than I expected.
I have assembled the unit but due to rain I have not used it as yet.

30 août 2026
Avis spontané
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Réponse de Gardeners Crate

Feeling safe buying from an Australian company you could actually reach if needed, and even drive to SA to sort things out. Barbara, that made us smile! We are genuinely here and genuinely reachable. We hope the rain clears soon and we cannot wait to hear what you think when you finally get to take it for its first run. We are always here if you need anything at all. 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Happy with LAWNO

It was easy to assemble lawno with simple instruction.
When I start to use it for trimming and edging and the
lawno was so light and easy to operate.

26 août 2026
Avis spontané
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Réponse de Gardeners Crate

Easy to assemble, light and easy to operate for trimming and edging. Basil, that is a perfect result from the very first use! Thank you for sharing this, and we hope it keeps making garden time simple and enjoyable. 🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I have never needed to whipper snip (it…

I have never needed to whipper snip (it was always hubby's job). Unfortunately, due to his ill health, the job is now mine but there was no way I could use the heavy petrol line trimmer we had. I have been gradually replacing my own garden tools with battery alternatives so thought I would give Lawno a try.
Being directionally challenged and never great at putting things together, I followed the instruction videos. They were very helpful and more useful to me than the printed instructions (which I will use in future if I need a quick refresh).
I won't lie; it took me a little while to master whipper snipping but once I got the hang of it, I was very proud of myself and didn't do too bad a job for my first time ever. I will need to practice edging, that wasn't great, but I think it was a combination of the user and the wet ground being too soft and muddy. I don't mind mowing with a standard mower, but using the Lawno was almost like vacuuming! Again, I'll practice that a bit more as my standard mower does a neater job.
I might consider a second battery but will see if I get quicker once I know what I am doing.
I am very happy with the purchase and highly recommend the Lawno - for the record I am in my 60's and found it much easier on the body!!

28 août 2026
Avis spontané
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Réponse de Gardeners Crate

Hi Helen, what a wonderful and honest account of your very first whipper snipping experience!

Taking on hubby's job with a tool you had never used before, working through the instruction videos, feeling proud of yourself after mastering it and describing the mowing as almost like vacuuming. That journey from nervous beginner to genuinely happy customer in one session is exactly what we love to hear.

The edging will come with a little more practice, and wet, muddy ground is always trickier, so do not be too hard on yourself. When you are ready for a second battery, it is right here waiting for you: https://gardenerscrate.com.au/collections/lawn-boss-accessories. We are so glad it has been easier on the body, and we are always here for you! 🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I think this product is amazing!

I think this product is amazing. It's definitely a game changer for me - no more lifting mowers up stairs or changing equipment to make garden maintenance take longer than it should.
My only worry is that most of it is made out of plastic so i wonder how long it will last?

29 août 2026
Avis spontané
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Réponse de Gardeners Crate

A game changer and no more lugging mowers up stairs. Christine, we love hearing that!

On the durability question, The Lawno is built with heavy-duty materials chosen specifically for strength and longevity in Australian conditions. It is built to go the distance, and we back that with a 3-year warranty for complete peace of mind. We are always here if you ever have any concerns along the way! 💪🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The lawnmow is fantastic

The lawnmow is fantastic. Gardeners Crate provide a great video for you to watch which explains how to put your lawnmow together and the best way to use it. Just love it.

22 août 2026
Avis spontané
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Réponse de Gardeners Crate

Fantastic, great video guidance and just loving it. Jackie, short and absolutely wonderful to read! We are so glad the video made everything clear and that you are already enjoying every minute with it. We are always here if you need us. 🌻

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I initially thought the Lawno sounded…

I initially thought the Lawno sounded too good to be true, so I did some searching online and found that it was the real deal. So I bought one.
Well, needless to say, I'm impressed. I've done my edges, which I've always had to do by hand, trimmed along the path, gone around all the trees and raised garden beds and it was all so easy. I also did some mowing but had a few issues there. I was holding it at the wrong angle and digging into the lawn a bit. But I'll practice till I get it right. Overall, a great lightweight machine, easy to maneuver. Didn't take too long to arrive and notifications along the way.

25 août 2026
Avis spontané
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Réponse de Gardeners Crate

Searched online to make sure it was the real deal, found it was, bought it and am now impressed. Lynly, that is exactly the journey we hope every sceptic takes!

Edges done for the first time without doing them by hand, trimming along the path, around trees and garden beds all ticked off in one session.

For the mowing angle, our support page has a handy video that will help you nail it quickly: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support. A little practice and we think you are going to love every part of it. 🙌

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Garden Mate Lawno

Title: Outstanding customer service filled with kindness and respect! I have had the absolute best customer service experience with Gardeners Crate. I unfortunately needed to return my Lawno unit—not because there was anything wrong with the product itself, but simply due to my own personal frailty. From the very first moment I reached out, they truly listened to my situation, respected my needs, and treated me with such immense grace. They immediately offered me a full refund without any hassle. It is incredibly rare to find a business that looks after its customers with this level of genuine care and compassion. I cannot thank them enough!

28 août 2026
Avis spontané
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Réponse de Gardeners Crate

Thank you so much for sharing this so generously even after needing to return The Lawno, Marg. Your personal situation was heard, respected and handled with care because that is simply the right way to treat people. No hassle, no questions and a full refund is the very least we could offer. We are truly grateful for your kind words, and we wish you all the very best. Reviews like yours remind us why we do what we do. 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

They are wonderful

They are wonderful. They are a great local company in SA. I was honest as they sent me another kit instead of just a spare battery. So i got intouch with them of what had happened and they were lovely. Next i am told that i can keep the extra kit which i will give to my girlfriend or family. Thankyou so much you have made my day. Not many companies out there that would do what you did.

28 août 2026
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Réponse de Gardeners Crate

Pam, your honesty in reaching out when you received the extra kit says everything about the kind of person you are, and we are so glad we could make your day in return! Not many customers would do what you did, and not many companies would respond the way we did. We hope your girlfriend or family member loves their Lawno just as much as you love yours. Thank you for being so wonderful to deal with! 🌟

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I had an issue with the spindle button…

I had an issue with the spindle button not engaging and therefore not locking the rotating head and allowing the blades to be tightened. I emailed them for help and received a response with 2 hours with a suggestion that resolved the problem. I'm normally sceptical of service claims but I was genuinely surprised by the response. Well done Gardeners Crate.

28 août 2026
Avis spontané
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Réponse de Gardeners Crate

A response within two hours that solved the spindle button issue straight away. John, we are so glad we could turn that around quickly and that it genuinely surprised you. Honestly, that is the standard we hold ourselves to every day, and it is wonderful when it lands the way it should. Well done right back to you for reaching out and giving us the chance to help! 👍

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I love my new Lawno

I love my new Lawno, found it easy to put together with the instructions that came with it and watching the video link you sent by email. It's so light to use and I don't have to get hubby to wind cord on for me like he had to with the wipersnipper so thank you very much for making this wonderful product Cheers Sandy ❤️

21 août 2026
Avis spontané
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Réponse de Gardeners Crate

No more asking hubby to wind the cord on. Sandy, those are words we absolutely love to read! Easy to put together with the instructions and the video, so light to use and already making garden time so much more independent. Thank you for signing off with such warmth and that lovely heart. It means a great deal to our small team. Cheers right back to you! ❤️🌿

- The Gardeners Crate Team

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