Service and communication excellent. I have had it for a while but only started to use recently. Tool nice and light, grass edging is also very good. The finish on mowing with fixed blade is aver... Voir plus
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Thoughtfully packaged, easy to assemble, excellent instructions and YouTube guides, excellent communication. For once you feel like you are dealing with genuine and nice people! Like many tools, it w... Voir plus
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Absolutely love this mower. Had a couple of questions and I have to say they provide THE BEST customer service. So refreshing to find a business who really do care about their customers
From the beginning of my purchase I was informed every step of the way.... what to expect, when to expect and what to do when this fabulous Australian made, outstanding piece of machinery arrived... T... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.
Coordonnées de contact
Australie
- gardenerscrate.com.au
4,7
Excellent
485 avis
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Mainly the weight was our problem
Mainly the weight was our problem with our old whippersnipper. Although we had the tool, we ended up paying for someone to do our gardens.
26 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Mairi, weight is the barrier that sent the job to someone else despite already having a tool. That is such a common and frustrating situation, and we are so glad The Lawno has changed that for you. No more paying for something you can now do yourself, on your own schedule and without the strain.
Thank you for sharing this, and we hope it keeps making the garden feel manageable and enjoyable! 🌸
- The Gardeners Crate Team
Harder to get a refund than to quit…
Harder to get a refund than to quit Fitness First.
I tried it, I didn’t like it, I asked for a refund and then the games began. “Have you tried this?” “Have you tried that?” “Please send a photograph of everything?” “What kind of grass do you have?” “You know you really want to keep it.” I asked for a refund three times and was blocked each time. “Your refund absolutely stands, just ……”
13 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Lisa, thank you for being honest with us, and we are genuinely sorry the refund process felt like an obstacle course rather than a straightforward experience. That is not what we intended, and we completely understand how frustrating that must have been.
Our team asks questions and offers troubleshooting because as a small Aussie business we genuinely care about making the product work for every customer, and we never want someone to give up on something that might work, But we also hear you clearly: when a customer has made up their mind, that needs to be respected without further delay. We are truly sorry for the experience, Lisa, and we thank you for the feedback. It helps us do better. 💚
- The Gardeners Crate Team
Ease of use
The product arrived in good time and the packaging was really well organised and looks great. I have used it a few times now and it works well on trimming particularly. As my property is very large, I imagine it will only work efficiently on small jobs which is fine and the lighter weight counters the heavy duty models so I am happy with that. Ease of use will make trimming around fence lines etc better as I can now do them more often and less time consuming because I don't have to continually change the line.
23 août 2026
Avis spontané
Réponse de Gardeners Crate
Thank you so much, Ness! Great packaging, it works well on trimming, and there is no more stopping to change the line — that is a wonderful result. And you are absolutely right that The Lawno shines on those jobs your full mower simply cannot reach: fence lines, tight corners, garden bed edges and awkward spots where the big machine just will not go. For a large property like yours, it is the perfect companion tool for exactly those areas. We are so glad it is already making those jobs easier and less time-consuming! 🌿
- The Gardeners Crate Team
My garden is already looking great
My garden is already looking great. I have not been able to whipper snip for many years due to the weight and difficulty starting the tool. I have been able to whipper snip with ease and really enjoy using my Lawnmow
Thank you for your amazing tool. Also the set up videos are a great help
23 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Janet, it's so wonderful to hear from you again, and what progress! The garden is already looking great, whipper-snipping with ease after years of not being able to and genuinely enjoying it — that transformation is everything. Thank you for coming back to share this update. 🌻
- The Gardeners Crate Team
Lionel Lawno!
Lionel Lawno!
Well I turned it on!
As it wasn't too scary I wandered over to some weeds and grass that were escaping from the garden bed and boom they were gone!
Fortunately I was wearing my safety glasses! Definitely needed those!
As for the gloves.. they were a bit bulky..so they were discarded.
I became more adventurous and headed to some larger patches of runaway grass under my roses.. it did the trick, until a length became stuck under the cutter...
Fortunately again! I had read the instructions, but, as a wife of a mechanic, I already knew that to fix a unit, turned off or not, is highly dangerous 😳 so.. I disengaged the battery before attempting to clear cutter.. it was a super easy fix.. and then replaced the battery.. to begin again.
Very pleased.. ❤️ my only personal experience that for me was holding the switch on. Supposedly I could do with muscle building, but holding the switch in was quite hard for me.. But it is a safety mechanism, so it is necessary.
But now I have to rest.. lol, super happy, relaxing, having a coffee, and wondering who is going to clear up my mess.. 😄
lol, I used to do that part for my husband, but now I doing my husband's job.. oh well, I will have to embrace the Blue Zone people.. gardening creates natural physical health.. google them..
But I wasn't always wanting to be physical. I will embrace it to become healthy. So me and my friend Lionel Lawno have now a big adventure!
Thank you ❤️ for this wonderful creative machine for me to help remain independent with self esteem, knowing that I can do it!
27 août 2026
Avis spontané
Réponse de Gardeners Crate
Sharyn, we absolutely loved every word of this, and Lionel Lawno is a name we will never forget! From the cautious first approach to the weeds, to tackling the roses, to safely removing the battery before clearing the cutter like the sensible and switched-on person you clearly are, to coffee and contemplating the mess – this is the most joyful and real review we have ever read.
Welcome to your big adventure with Lionel. We could not be more glad to have you along for it. 😄❤️
- The Gardeners Crate Team
Everything it says it is
Delivery was on time and contact via email has been excellent. The product is lightweight and easy to use. I have never done the wippersnipping before because the equipment was too heavy, bulky and hard to start. The Lawno is none of that and i have been able to trim around my fruit trees for the first time. It looks great.
27 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Lisa, that is such a lovely milestone! The fact that the weight, bulk and hard starting of old tools were never a barrier with The Lawno is exactly what we set out to achieve. Thank you for sharing this moment with us. 🌿
- The Gardeners Crate Team
I am loving my Lawno
I am loving my Lawno, living in a townhouse it the perfect tool to keep everything ship shape. Delivery was good and set up instructions made it easy to assemble. No issues to report.
27 août 2026
Avis spontané
Réponse de Gardeners Crate
Ship shape in a townhouse and no issues to report — Greg, that is a brilliant result! The Lawno is perfectly sized for exactly that kind of space, and we are glad it has been such a seamless experience from delivery through to setup. Thank you for sharing this! 🏡
- The Gardeners Crate Team
The experience of placing the order and…
The experience of placing the order and receipt of goods was very smooth. The instructions on assembling and how to use the machine was excellent. I am very happy with the product.
21 août 2026
Avis spontané
Réponse de Gardeners Crate
Smooth from start to finish, and very happy with the product, Wil. That is exactly the experience we work hard to create every time. Thank you for sharing this, and we are always here if you ever need us. 👍
- The Gardeners Crate Team
Thanks to Gardeners Crate for empowering me to keep my place tidy
Thanks to Gardeners Crate, the product is fantastic, the communication, delivery and support outstanding I highly recommend the lawno. I'm in my 50's with a sore back so this has made it possible to empower me to do the mowing, edging myself without having to rely on someone else. Thanks for creating such a great product.
24 août 2026
Avis spontané
Réponse de Gardeners Crate
Empowered to do the mowing and edging yourself with a sore back and no longer relying on anyone else, Anja, that independence is something we are truly proud to have played a part in. Thank you for such a heartfelt review, and we hope your back keeps thanking you for the switch! 🌸
- The Gardeners Crate Team
great product refreshing to see…
great product refreshing to see something a bit different and its really easy and light to use..I love it26
26 août 2026
Avis spontané
Réponse de Gardeners Crate
Something a bit different, easy, light and loving it — Bob, that is a perfect summary! Thank you for sharing this, and we hope it keeps impressing every time you head out into the garden. 🌟
- The Gardeners Crate Team
The winning team.
I had the absolute pleasure of dealing with Nick and his awesome, and very professional team. Their customer service is first rate, as they genuinely care about their customer’s welfare. I was a recipient of this extremely thoughtful and genuine care, and consideration just recently. I highly recommend this great little Australian business and the wonderful products they sell. Well done!
25 août 2026
Avis spontané
Réponse de Gardeners Crate
Suzanne, thank you for such warm and generous words about Nick and the team. Genuinely caring about every customer's welfare is at the heart of everything we do, and knowing that came through so clearly for you means the world to us. We are so grateful for your trust and your lovely recommendation. 💚
- The Gardeners Crate Team
Well done- Fabulous product and service
Having never owned or opeeated a whipper snipper or lawn mower- the Lawno was extremely easy to setup and operate. The support information provided through the videos is an amazing support package. This Australian company has delivered above and beyond.
26 août 2026
Avis spontané
Réponse de Gardeners Crate
Never having used a whipper-snipper or mower before and finding The Lawno extremely easy from the very first go, Alexandra, that is above and beyond in itself!
Thank you for such a generous review and for trusting an Australian company to deliver. We are so glad we did not let you down.
- The Gardeners Crate Team
Lightweight for seniors yes the…
Lightweight for seniors yes the blades for me worn thinner to quickly
But overall happy useing edges and whipper sniping only I will pererver
With bigger lawn mower until i can't push it.
26 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Stevie, Lightweight and happy using it for edging and whipper-snipping are great results! On the blades wearing down faster than expected, technique makes a real difference, and our support page has a helpful guide that covers exactly how to get more life out of each blade: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support#fix-3.
And we love your plan — keep pushing the bigger mower until you are ready to hand the whole job over to The Lawno. It will be ready and waiting when that day comes! 🌱
- The Gardeners Crate Team
Great product
Great product, easy to use and does a good job. Glad I got 2 batteries as I found they didn’t last very long, though my grass was quite overgrown and it would of had to work a lot harder.
Love Love the real life Easy Start & Care Guide included in the box! So much easier to read & store for future reference. Very happy, Thankyou
Ps would be great to have a ‘blower’ attachment to clean up pathways 😉
22 août 2026
Avis spontané
Réponse de Gardeners Crate
Thank you so much, Karen! The blower attachment idea is a great one, and we are passing it straight to the product team. We love hearing creative suggestions like this, and we are so glad the Easy Start and Care Guide hit the mark for you. 😄🌱
- The Gardeners Crate Team
Great product
Great product, easy to assemble even with my arthritic hands. Works well, best purchase.
19 août 2026
Avis spontané
Réponse de Gardeners Crate
Assembling it with arthritic hands and calling it the best purchase, Janet, that means everything to us. Thank you so much for sharing this! 🌿
- The Gardeners Crate Team
I love that the Lawno is so light
I love that the Lawno is so light. Easy to use, following instructions, I got via email from Gardeners Crate. I thoroughly enjoyed doing my yard, myself after so long because of arthritis. The wheels make it so easy to use.
16 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Diane, so wonderful to hear from you again! Thoroughly enjoying the yard yourself after so long, with the arthritis no longer holding you back and the wheels making all the difference — that independence is everything, and you have earned every minute of it. Thank you for coming back to share more. 💚
- The Gardeners Crate Team
The Lawno has made my feel complete
The Lawno has made my feel complete. I have been unable to care for my Lawn due to RA but now I can mow my lawn cut the edges and feel so proud of what I have accomplished. It's so light weight and perfect for my needs. I have a quarter acre block and the battery is amazing. At 56 I have my love for gardening back and I must say the yard is looking amazing.
20 août 2026
Avis spontané
Réponse de Gardeners Crate
Megan, this one moved us deeply. Managing RA, getting through a quarter-acre block, feeling proud of what you have accomplished and falling back in love with gardening at 56 — that is not just a great review; that is a genuinely beautiful thing to read. The yard looking amazing is wonderful but the feeling of accomplishment is what we are most proud to have played a small part in. Thank you for sharing this so openly. 🥹🌸
- The Gardeners Crate Team
It’s wonderful did my first edging just…
It’s wonderful did my first edging just need a bit of practice lining up and it will be just what Ive wanted.
22 août 2026
Avis spontané
Réponse de Gardeners Crate
First edging done and already knowing exactly what to fine-tune, Caroline, that is a brilliant start!
A little more practice and we are confident you are going to love the results. We are always here if you need any tips along the way. 🌱
- The Gardeners Crate Team
A real user guide and itt does exactly what it says it will…
It does exactly what it says it will do.
The biggest plus was the user guide supplied - it was not a lttle A5 size sheet of paper with instructions that need a microscope to read - it was a proper A1 size sheet made of durable "plastic paper" with a Fount size that doesn't need glasses to read. Clear pictures of each part. Fantastic!
20 août 2026
Avis spontané
Réponse de Gardeners Crate
Jeffrey, an A1-size durable instruction sheet with a font size that does not need glasses — now that is a detail worth celebrating! We put real thought into making the setup experience as clear and accessible as possible, and it is so satisfying to hear it made such an impression. Thank you for calling it out so specifically! 🙌
- The Gardeners Crate Team
Very competitive presentation
The Lawno I purchased on behalf of a Tennant who said she couldn't do edges of her small lawn. As a total Greenie who had never tendered a Lawn in her life, she had to unpack the Lawno , assemble and operate.
Whilst the lawn looks a bit untidy the job was done.
The Lawno arrived looking every bit a competitor to gardening gadgets and given the results observed will be a valued additive in any gardening shed.
22 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Margaret, what a wonderful thing to do for your tenant! A total first-timer, unpacking and assembling the Lawno entirely on her own and getting the edges done — that is a genuinely impressive debut. The fact that the job got done and The Lawno is already earning its place as a valued addition to the shed is exactly the outcome we hope for. We think with a little more practice she is going to surprise herself with the results.
Thank you for sharing this and for investing in something that gives her a little more independence in her garden. 🌿
- The Gardeners Crate Team
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