Service and communication excellent. I have had it for a while but only started to use recently. Tool nice and light, grass edging is also very good. The finish on mowing with fixed blade is aver... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thoughtfully packaged, easy to assemble, excellent instructions and YouTube guides, excellent communication. For once you feel like you are dealing with genuine and nice people! Like many tools, it w... Voir plus
L'entreprise a répondu
Absolutely love this mower. Had a couple of questions and I have to say they provide THE BEST customer service. So refreshing to find a business who really do care about their customers
From the beginning of my purchase I was informed every step of the way.... what to expect, when to expect and what to do when this fabulous Australian made, outstanding piece of machinery arrived... T... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.
Coordonnées de contact
Australie
- gardenerscrate.com.au
4,7
Excellent
485 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best product ever The Lawno
Best product ever. Brought the Lawno 3 in one mower, whipper and edge cutter and also cordless.
My son is on the autism spectrum and has very weak fine upper body strength. He loves using this product, so light and easy to use. I recommend this product to anyone that struggles with pushing around heavy lawn mowers.
23 août 2026
Avis spontané
Réponse de Gardeners Crate
Josephine, thank you so much for sharing this. Knowing The Lawno has been such a great fit for your son, light enough, easy enough, and something he genuinely loves using, which is incredibly meaningful to our team. We built this for everyone who has struggled with heavy tools, and it is wonderful to hear it is making a real difference. Thank you for this beautiful review. 💚
- The Gardeners Crate Team
Informative updates,
Informative updates,
reliable service
good information on setting up
18 août 2026
Avis spontané
Réponse de Gardeners Crate
Informative updates, reliable service and helpful setup information, Cathy, thank you for taking the time to share this. Every one of those things matters to us, and it is great to hear they all landed well. We are always here if you need us! 👍
- The Gardeners Crate Team
LOVE my Lawno!
I was sceptical at first, so i kept following reviews and how it works etc for 2 months before i made the purchase! It was worth the wait, this little legend is amazing and does exactly as described!
Ive got a big lawn area and ive always had patches that grew alot faster (clover, dandelions etc!) which always made me drag out the lawn mower earlier, now i run my Lawno over the longer patches which now gives me at least 2 extra weeks before a full mow. Perfect edges once you get it right and not stopping to fix/adjust the whipper snipper cord 2-3 times makes life alot easier!! I love my new Lawno, Highly recommend!!
18 août 2026
Avis spontané
Réponse de Gardeners Crate
Two months of research, two extra weeks between full mows, perfect edges and no more stopping to fix the cord — Sharee, that is such a satisfying outcome, and the patience clearly paid off! Thank you for sharing every detail of this and for the enthusiastic recommendation. We love having you in the Gardeners Crate family! 🌟
- The Gardeners Crate Team
Great service and wonderful product.
Excellent communication. Kept me updated throughout the purchasing process. Lawno arrived when expected.
I have used all 3 modes and am very pleased with it's performance. Particularly the edging.
Very light and easy to use. I actually look forward to taking it out and tidying the garden up.
Highly recommended 👌
24 août 2026
Avis spontané
Réponse de Gardeners Crate
Actually looking forward to tidying up the garden — Phil, that shift in feeling is one of the best things we ever get to hear. Thank you for the wonderful review and the high recommendation; it means a great deal to our team. 👌
- The Gardeners Crate Team
It’s easy put together and to operate
It’s easy put together and to operate
And light to manoeuvre
13 août 2026
Avis spontané
Réponse de Gardeners Crate
Easy to put together, easy to operate and light to manoeuvre — Kim, three for three and exactly what we set out to deliver. Thank you for sharing this! 🌿
- The Gardeners Crate Team
Such a great product
My experience has been fantastic from start to finish. It was great getting updates from Nick about how my order was going. I tried the Lawno with my son and daughter in-law yesterday 23/8/2026. I had so much fun learning how to use it. My son was impressed and told me it’s very ideal for me. My daughter in-law had a go as well and found it fun to use. I have never whipper snipped before in my life and I am 65 as I could never get a whipper snipper to start and they are so heavy. I found the lawno so easy to use and very light. I have been searching for years for a product to be made like this. I can’t wait to use it again. It’s perfect for my small front yard. Now I don’t have to relie on my son to help me anymore or pay someone to do my lawn. Excellent product.
23 août 2026
Avis spontané
Réponse de Gardeners Crate
Jennifer, this absolutely made our day. At 65, never having whipper-snipped before, getting the whole family involved and having so much fun learning together — that is such a joyful image. The fact that your son approved and your daughter-in-law wanted a go too says everything. No more relying on anyone else for your little front yard and a product you have been searching years for. Thank you for sharing every detail of this. We are so glad The Lawno finally found its way to you! 🥹🌿
- The Gardeners Crate Team
Réponse de Gardeners Crate
Hi Tone, always wonderful to hear from you! Great products, great company and a total recommendation. Thank you for coming back to share this again. We truly appreciate your continued support. 👍
- The Gardeners Crate Team
Fantastic to use
Fantastic to use. So easy to mow my three tiered garden. No more struggle with trying to get the lawn mower up a steep slope. Pity I didn't know about lawno earlier. Worth every cent. Now I'm excited to work and maintain my beautiful garden with ease.
15 août 2026
Avis spontané
Réponse de Gardeners Crate
A three-tiered garden tackled with ease and excitement, replacing the struggle, Silv. That transformation is exactly what The Lawno was made for! Worth every cent and we could not agree more. We hope your beautiful garden brings you so much joy this season. 🌸
- The Gardeners Crate Team
It was easy to put together
It was easy to put together, light weight no pulling cord to get started. very happy with our purchase.
20 août 2026
Avis spontané
Réponse de Gardeners Crate
Easy to put together, lightweight and no cord pulling to get started — Natalie, three things that make such a difference, and we are so glad they all landed perfectly.
Thank you for sharing this, and happy mowing to you both! 🌱
- The Gardeners Crate Team
Lawno is everything Gardeners Crate…
Lawno is everything Gardeners Crate said it would be. The support team are amazing and quick to respond to any questions you might have. It is a pleasure to have a small Australian company filling a niche in the market and providing excellent equipment and a team that believes in their products, now and in the future. Thank you
24 août 2026
Avis spontané
Réponse de Gardeners Crate
Thank you so much, Kayleen. A small Australian company filling a real niche, believing in our products and standing behind them — that is exactly who we are trying to be every single day. Your kind words mean a great deal to our whole team, and we are always here for you. 💛
- The Gardeners Crate Team
Delighted…
The purchase and delivery experience was excellent. It took me awhile to get used to the different modes but this morning I did all the edging in my small garden and the Lawno edging mode works a treat. I have never used an edger before so I am delighted. I am very happy with the product.
24 août 2026
Avis spontané
Réponse de Gardeners Crate
First time ever using an edger and now delighted with the results — Liz, that is such a wonderful thing to read! Taking the time to get familiar with the different modes and then waking up to a perfectly edged small garden is exactly the reward for that patience. We are so happy for you! 🌿
- The Gardeners Crate Team
Lawno is fantastic
I was skeptical at first but given there is a 30 day trail and if you don’t like it you can get a refund. I have used Lawno a handful of times and am amazed each time. It is light and so easy to use. The spindle is a dream to change. I am enjoying doing my garden again.
21 août 2026
Avis spontané
Réponse de Gardeners Crate
Sceptical at first, the 30-day trial gives you the confidence to try, and now you are amazed every single time — Jenny, that journey is one of our favourites to read about. Enjoying the garden again is the best possible outcome. Thank you for sharing this! 🌻
- The Gardeners Crate Team
You did and said everything that turned…
You did and said everything that turned out the way it really was which is rare in promoting a product or business
24 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Ron, wonderful to hear from you again! Doing exactly what was promised is rare, and we are really proud to have earned that from you. Thank you for coming back to share this; it genuinely means a lot. 🙌
- The Gardeners Crate Team
Light weight easy to put together
Light weight easy to put together. Feeling of independence as i am 60 years old. Lovin it. Customer service is excellent.
15 août 2026
Avis spontané
Réponse de Gardeners Crate
Feeling independent at 60 and loving it — Janine, that is exactly the feeling we build every Lawno for! Thank you so much for sharing this so warmly, and we are always here whenever you need us. 🌸
- The Gardeners Crate Team
Still finding the best way to use it
Still finding the best way to use it - I’ve only done one battery cycle. But Yes easy to use, not too difficult to assemble and adjust, lightweight. Been raining here in Adelaide too use and practise with it. I hope it will be durable. I’m yet to find out how long the blades will last when I am using the Lawno efficiently. I haven’t tried using it for the whole lawn, just trimming and edging around rough and rocky areas. Thumbs up 👍 👍 so far .
I was concerned early on by the amount of contact and incorrect delivery 🚚 information thinking it could be a scam but all 👌
21 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Jon, thumbs up right back to you! Still finding your rhythm after one battery cycle and already easy to use, straightforward to assemble and lightweight — that is a really solid start.
We completely understand the early concern about the delivery information feeling confusing, and we are glad it all came good in the end. The Adelaide rain has a lot to answer for lately, but when the sun finally shows up, we think you are going to enjoy discovering what it can really do. We are always here if you have any questions along the way. 👌
- The Gardeners Crate Team
My husband died last year and he always mowed our lawns
My husband died last year and he always looked after the mowing and whipper snipping on our 2 acre property, now I needed to take over and couldnt use the heavy machinery he used. I saw this ad and bought THE LAWNO. It arrived ahead of time which was great. Packed really well. Unfortunately my property was too out of control to use it where I wanted to. I needed to return it. Nick the Co-Owner was incredibly understanding of my situation and helped me work though the issue. When he saw the big job I had to do he refunded my money with shipping costs immediately. I was not out of pocket at all. Plus he gave me a wonderful gift to say thank you for trusting them! I have NEVER experienced such awesome customer service.
So if you are thinking of buying one I urge you to do so. It is a great product and if it doesnt work out Nick will come to the rescue!!
24 août 2026
Avis spontané
Réponse de Gardeners Crate
Jo, we are so sorry for the loss of your husband. Taking on a two-acre property on your own after such a heartbreaking change takes real courage and strength. We are glad Nick was able to step in and make the experience as smooth and stress-free as possible and that you did not have to fight for a fair outcome. Thank you for sharing something so personal and for your generous words about our team. We wish you all the very best. 💚
- The Gardeners Crate Team
Great Aussie product
I really appreciated the communication regarding the order and delivery estimates. The machine is awesome. so easy to use and it does what was advertised it says it does. Love a great aussie brand.
24 août 2026
Avis spontané
Réponse de Gardeners Crate
Hi Judy, it's wonderful to hear from you again, and thank you for coming back to share more! Awesome machine, does what it says and a great Aussie brand — we could not ask for more. We are so grateful for your continued support!
- The Gardeners Crate Team
Excellent customer service
Excellent customer service. Good product. I had a minor fault with my Lawno that was resolved quickly.
21 août 2026
Avis spontané
Réponse de Gardeners Crate
Excellent customer service, a good product and a minor fault resolved quickly — that is exactly the standard we hold ourselves to, and it is wonderful to hear it all came together well for you. Thank you for sharing this, and we are always here if you ever need us again. 👍
- The Gardeners Crate Team
Everything they said is true
Everything they said is true. So easy to use, exactly like they said.
23 août 2026
Avis spontané
Réponse de Gardeners Crate
Exactly as promised and so easy to use — we love hearing that, thank you! Delivering on every claim is the standard we hold ourselves to and it means a lot to have it confirmed. Happy mowing! 🌱
- The Gardeners Crate Team
I was kept up to date Great Service…
I was kept up to date Great Service very happy with the product so easy to use and so much lighter gets the job done quicker Saves money no booking with lawn mower man where you have to wait I can cut the lawn when I want it done. Great Tips received best way to use the Lawno
17 juin 2026
Avis spontané
Réponse de Gardeners Crate
On your own schedule, lighter, quicker and saving money on the lawnmower man — Donald, that independence is everything. Thank you so much for sharing this, and we are really glad the tips have been helpful too. We are always here if you need us! 🌿
- The Gardeners Crate Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.