Gardeners Crate Avis 

485
•
TrustScore 4.5 sur 5

4,7

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Noté 4 sur 5 étoiles

Service and communication excellent. I have had it for a while but only started to use recently. Tool nice and light, grass edging is also very good. The finish on mowing with fixed blade is aver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thoughtfully packaged, easy to assemble, excellent instructions and YouTube guides, excellent communication. For once you feel like you are dealing with genuine and nice people! Like many tools, it w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love this mower. Had a couple of questions and I have to say they provide THE BEST customer service. So refreshing to find a business who really do care about their customers

Noté 5 sur 5 étoiles

From the beginning of my purchase I was informed every step of the way.... what to expect, when to expect and what to do when this fabulous Australian made, outstanding piece of machinery arrived... T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.


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4,7

Excellent

TrustScore 4.5 sur 5

485 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(485)

485 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good communication

Good communication, on-time delivery

3 juillet 2026
Avis spontané
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Réponse de Gardeners Crate

Thank you, Rae! Good communication and on-time delivery are exactly what we aim for with every single order. We are always here if you ever need anything at all. 👍

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

You really need to get one - worth the money

Really happy with the whole process to order etc

I was a bit sceptical about how good the item would be but I must say I love the product !!!!
It was very easy to assemble and so effortless to use. So much easier than my normal mower and definitely easier than my whipper snipper. So very happy I got it - we live on quite an incline so it has been perfect to get the medium strip mowed and edged with minimal effort !!!

23 août 2026
Avis spontané
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Réponse de Gardeners Crate

Thank you so much for this! Going from sceptical to absolutely loving it, tackling an incline with minimal effort and finding it easier than both the mower and whipper-snipper — that is such a fantastic result. We are so glad you went for it! 🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

A great easy to use tool

A great easy to use tool
I have only tried the edger and it’s worked awesome.. just need to fine tune my angle as i went through a wire already in 1 day …

21 août 2026
Avis spontané
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Réponse de Gardeners Crate

Thank you for the kind words, Joylene! For the blade angle, our flexible blade support page has a short guide that makes a big difference to blade life: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support#fix-3. A small tweak to the technique and we think you will be really impressed with how much longer each blade lasts. We are always here if you need any help! 🌿

- The Gardeners Crate Team

Noté 2 sur 5 étoiles

Unfortunately even though it’s light…

Unfortunately even though it’s light it’s hard to click and unclick the parts with my hands . I thought it would be easy still have to get someone to help me. I’d rather use my small wiper sniper and get someone to help with the battery that was hard for my hands to unclick so I’m really disappointed..
It would work in a tiny area and easy to store for some people would be perfect but not for me.,it was a waste of my money.

23 août 2026
Avis spontané
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Réponse de Gardeners Crate

Hi Heidi, we are really sorry to hear this has been your experience, and we completely understand how disappointing that must feel. The clicking mechanisms and battery release can be genuinely tricky for hands that have limited strength, and that is something we take seriously.

For the battery specifically, our support page has a helpful guide on the Gentle Tap Method, which many customers with limited hand strength have found makes a real difference: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support#fix-4. Please also reach out to us directly at support@gardenerscrate.com.au or call us on +61 8 7092 0892, and we will work through this with you personally. Your satisfaction matters to us, and we are not going to leave you feeling like it was a waste of your money. 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Prmpt and energy filled business

23 août 2026
Avis spontané
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Réponse de Gardeners Crate

Prompt and energy-filled — Margaret, we love that description, and we are going to hold onto it! Thank you so much for sharing this. 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Loved using my Lawno today…

I used my lawno for the first time today on a rather overgrown front verge and it was excellent. I am so impressed, I love my lawno. Only wish I had ordered a second battery initially but will order one now as I think having two batteries is more productive. Highly recommend, Lawno is fabulous!

22 août 2026
Avis spontané
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Réponse de Gardeners Crate

Thank you so much, Natasha! A spare battery is a great idea, and you can grab one anytime from our accessories page: https://gardenerscrate.com.au/collections/lawn-boss-accessories. So glad the Lawno has been fabulous from the very first use! 🌻

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I loved how easy it was to put the unit…

I loved how easy it was to put the unit together and then finally make it work... PERFECTLY... Thank You

21 août 2026
Avis spontané
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Réponse de Gardeners Crate

We appreciate your feedback, Julius! Putting it together and making it work perfectly is the best possible start, and we are so glad it all came together for you. We are always here if you need us! 🙌

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Great Machine

I’ve only just started using it but so far it has been great. Light weight and the wheels make it so easy to use. So much easier than the traditional mower and edger for an old person like me. Looking forward to many more years of enjoyable mowing and edging.

17 août 2026
Avis spontané
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Réponse de Gardeners Crate

Thank you so much, Ian! Looking forward to many more years of enjoyable mowing and edging is exactly what we hope for every customer. We are always here if you ever need anything along the way. 🌱

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Get yourself this product, today!

This team has been wonderful from the moment I purchased this product. From the easy to watch step by step set up videos to the regular check ins. It’s been so easy. I will never pay a gardener to just do my edging and trimming again, yey! I’m a self sufficient 50yo ft working woman who needed to manage this myself. This product is lightweight but powerful. Yes, I did go through one set of blades too quickly on my run through the bundle, but went back to the videos to tweak my approach. Happy to say I’m still on the same blades and have given the yards a good go! Support this team, trust me, they’ll sport you!

16 août 2026
Avis spontané
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Réponse de Gardeners Crate

Thank you so much for this wonderful review and for sticking with us through the blade learning curve! Going back to the videos, tweaking the approach and now still on the same blades is exactly the kind of outcome we love to hear about. We will absolutely keep supporting you right back! 🌟

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I'd reached the point where I refused…

I'd reached the point where I refused to buy another whipper snipper, so we were paying someone to do our edges (corner block, lots of footpath). I was spending more time fixing it than I was edging with it. This is so much easier and faster and does a much better job with less moving parts. I love it, really love it!

21 août 2026
Avis spontané
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Réponse de Gardeners Crate

A corner block, lots of footpath, spending more time fixing the old whipper-snipper than actually using it, and finally drawing the line — David, we completely understand, and we are so glad the Lawno has been the answer. Easier, faster, a better result and fewer moving parts to fight with. Really loving it is exactly where we want every customer to land. Thank you for sharing this! 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

You guys are great you kept me informed…

You guys are great you kept me informed about my order as it was a back order.
When it arrived I put it together I had a small hickup my fault didn’t read the instructions properly anyway got onto support and Krone was very helpful and got me sorted.
After using the Lawno I love it so easy to use and no changing the cord very 10 minute go for it it’s very thing they promised light and easy.

21 août 2026
Avis spontané
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Réponse de Gardeners Crate

Hi Robyn, kept informed through a back order, a small hiccup sorted out quickly by our support team, and now loving it in the garden — that is a great journey from start to finish! 'No more changing the cord every ten minutes' is one of our favourite things to hear. We will pass your kind words on to the support team too. Thank you for being so patient and for sharing this! 🌻

- The Gardeners Crate Team

Noté 4 sur 5 étoiles

Great tool

I found it easy to order on line. Using the edging tool was great. It faster than the petrol driven edger I have. I rarely had to go back over the edges. The whipper sniper was also very good, I just need to improve my technique. For cutting my grass I found that maybe my grass was too short and it takes longer to do than a normal mower. Overall I'm very happy with the product.
George

20 août 2026
Avis spontané
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Réponse de Gardeners Crate

Hi George, faster than the petrol-driven edger and rarely needing to go back over the edges is a brilliant result! The trimming technique does come together quickly with a little practice, and for shorter grass, the mowing works best as a touch-up tool between fuller mows rather than a full replacement.

Our mowing tips video on the support page may help you get the most out of it: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support. Overall very happy; it is a wonderful place to land, and we are glad it is earning its keep. Thank you for signing off personally, George! 🙌

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Excited

Happy with my purchase, kept updated with delivery, great instructions and videos, really easy to put together, now to use it regularly and master it.

14 août 2026
Avis spontané
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Réponse de Gardeners Crate

Updated on delivery, great instructions and videos, easy to put together, and now ready to master it — Maryanne, that is such an exciting place to be! The more time you spend with it, the more natural it feels, and we cannot wait to hear how you go. We are always here if you have any questions along the way. 🌟

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

Independence

Independence! I can cut my overgrown, weedy 'lawn' by myself when the weather suits! I don't have to set aside a hefty budget to pay someone to keep my grass short. I'm relieved to know I can get things under control before the fire season! Thank you!

19 août 2026
Avis spontané
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Réponse de Gardeners Crate

Independence, on your own schedule, saving the budget and getting ahead of fire season — Elizabeth, you have summed up four of the most important things the Lawno can do for someone in your situation. That sense of relief is something we feel too reading this. Thank you for sharing and stay safe this season! 🔥🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

From the moment I ordered the Lawno….

From the moment I ordered the Lawno online, I was kept informed of the progress of my order, when it was despatched and expected delivery time.
Assembly was easy with the enclosed instructions and photos. Add the videos and the assembly was even more clear.
An enquiry email, (sent on a Sunday), was answered that same day!
This is obviously a company that has well placed confidence in their product and a belief in offering fantastic customer backup and service.
Congratulations to the team at Gardeners Crate.

14 août 2026
Avis spontané
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Réponse de Gardeners Crate

Heather, a Sunday enquiry answered the same day — you noticed something; we are really proud of! We believe great service does not stop at the weekend, and it is wonderful to hear that came through. From order updates to easy assembly with photos and videos to same-day support, we are so glad every step felt looked after. Congratulations right back to you for getting out there and giving it a go! 🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

I find it light and easy to operate

I find it light and easy to operate, and hope that it keeps on going strong

16 août 2026
Avis spontané
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Réponse de Gardeners Crate

Light, easy to operate and hoping it keeps going strong — Susan, we are with you on that! The Lawno is built to last, and we are confident it is going to keep delivering for you. Thank you for sharing this, and we are always here if you ever need anything at all. 🌿

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The Lawno has given me my independence…

The Lawno has given me my independence back in enabling me to no longer struggle with gardening equipment I can’t manage. Your open communication along the way has been warm, friendly, helpful and truly Australian. Thank you and I wish your company the very best as you continue to grow! Warm regards, Karen

20 août 2026
Avis spontané
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Réponse de Gardeners Crate

Karen, thank you so much for this. Independence is back; no more struggling with equipment that was never designed for you and warm and truly Australian communication along the way — you have described exactly what we set out to be. Warm regards right back to you, and thank you for your generous wishes for our growth. Reviews like yours are what keep our small team going. 💚

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

IT DOES EXACTLY WHAT IT SAYS IT WILL DO!

I already posted a review as soon as I used my Lawnmo. It does do everything it said and believe me, it had a big challenge in front of it when I attacked my overgrown garden with it. It was so easy even my partner was able to use it and she used to struggle with the normal whipper snipper we have. I'm currently recovering from an operation and that's why our normally well maintained lawn was so overgrown. I was getting ready to call in a professional serivce to help when we saw the Lawnmo. For the price we outlayed, I saved a who lot more than I would if I'd employed a service. Just purchased a second battery to ensure we can keep mowing/edging when the first battery runs out. Greay product that, for once, does exactly what it says it will do.

20 août 2026
Avis spontané
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Réponse de Gardeners Crate

Welcome back, Ross, and what an update! Tackling an overgrown garden while recovering from an operation, your partner finally being able to use a trimmer without struggling, saving more than the cost of a professional service, and already being onto a second battery — that is a brilliant all-round result. We are so glad it delivered on every promise, and we hope your recovery continues to go well. Thank you for coming back to share this! 🙌

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

The new grass cutter

Assembly instructions were pretty good - video and paper made a good combination. And yes, it's light and easy to use, quite powerful, and easy to clean. Very suitable to our small garden.

15 août 2026
Avis spontané
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Réponse de Gardeners Crate

Video and paper instructions working together, light, powerful, easy to clean and a perfect fit for a small garden – Max, you have covered every base beautifully! We are really glad it has been a great experience from assembly right through to use. Thank you for sharing this, and we are always here if you ever need anything. 🌸

- The Gardeners Crate Team

Noté 5 sur 5 étoiles

What you see is what you get - a great product!

These guys are different, they don't just sell a product and move on, they are with you every step of the way and beyond. They really appreciate your honest feedback and get back to you quickly [usually the same day] when you contact them. If doubtful, remember there is a 30 day, no hassle, money back guarantee. Go for it, you won't regret.

17 août 2026
Avis spontané
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Réponse de Gardeners Crate

Adrian, this is such a generous and thoughtful review, and we are truly grateful for it. Being with our customers every step of the way and beyond is not just something we say — it is genuinely how we want every person who buys from us to feel. Same-day responses, honest feedback welcomed, and a 30-day no-hassle guarantee to back it all up.

Thank you for summing it up so perfectly and for encouraging others to give it a go. Reviews like yours make a real difference to a small Aussie business. 💚

- The Gardeners Crate Team

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