gassafetycerts.com Avis 956

Lovely engineer and a good job done however I am still nearly 2 weeks on awaiting my certification. I expected in this day and age to get it straight away. Quick to send 2 reminders to review but still no certificate!

Matt was very professional and helpful. Thank you

I missed the gas engineer by 15 minutes because my father was outside on his way back. When I tried to call the gas man, he was unhelpful and refused to come back, stating he had other jobs. He also wanted to charge an additional £60 on top of my initial £140 for another call-out. I contacted customer service to explain the situation, but they responded slowly and wanted me to pay again. Overall, it was a very frustrating experience.

Highly will not recommend and stay away from this company if you don’t want to get ripped off.

Bad service avoid……!

As a small landlord I ordered 3 Gas Safety Certs, one was completed on time with no problem, the second was completed after 2 chasing phone calls and about a 4 week delay, the third is still outstanding after 2 months. I also received an email saying that the Engineer had failed to gain access after agreeing a date and that there would be a £40 re-booking fee. My tenant said that the date was not agreed, and the fee was waived.

From the initial call to completion
each individual was unhurried, attentive and helpful answering my questions.

Paid 140£+ VAT for Boiler Service + gas Cert.
The boiler had 0 water pressure so I wanted to have it fixed. The engineer came and said I should “call someone” to fix the water pressure. He also released a certification.
A few days later the boiler broke. I called another plumber who issued a safety warning with a statement that contradicted many of the statements on the gas certificate released by gas cert. They also fixed the water pressure in 5 min. Have have all written reports to record the discrepancy between statements in gas cert and the safety warning notice. I wrote to gas cert and they did not reply. Still waiting for a refund for: 1. Getting certified with an “at risk boiler”. 2. Paying for boiler service that did not sort the basic water pressure issue. Planning to write to the Gas Safety UK authority to raise the concern.

Turn around time was great and very professional service.

Even though the main handling of process was quick and efficient, a double delay happened for the appointment was a bit disappointing.
The certificate has arrived relatively quick which was also good.

Atiq was very helpful and respectful. Efficient service.

Excellent service thanks for actually turning up on time. Please remind me for next year. I will definitely use you again.

Wade was extrememly efficient with some good advice for us.

Didn’t receive my gas safety certificate after it was conducted.

Excellent and reliable service - competent engineer and appropriate paperwork

The engineer was very helpful and polite.

It works and do the job

Very efficient service. Gas safety certificate received the same day as the inspection.

The gas engineer arrived on time. He was polite and friendly, and did his work in a professional manner.

Engineer was very helpful and very professional.